The Residences at CityWay

We enjoy living here for the most part, but here's a few things I wish I would've asked for more clarity on before spending extra to live here, versus other places. I'm not suggesting you skip living here, Im just going to mention all the things that drive me a little crazy, so you're prepared and less bothered! Ready? Go!Let's chat pelotons first, because it was a big reason we chose to stay here this summer. I have a toddler, so getting somewhere else to work out is harder than it used to be. I finally made it to the gym and there are only cages for sneakers, no peloton shoe clip-ins. Fantastic. Also...I've seen cleaner gyms at hotels, but they're nice to have on site, and have most of what you'd need. The rooftop you may come across in photos? Oh darn, only certain people have access. In order to get into the parking lot you have basically lay the card flat on the reader. Don't get too far away! My fob doesn't always open the door to my building, which hasn't been a huge issue. I'll sit and fight with it a while and the door will finally open. Today it wouldn't open the pool door, and I finally just decided to go in and ask if they could recalibrate it or something. She walked to a close-by door and it worked (as it does 95% of the time) and said it works! Haahahaha thank you! She then instructed me that you need to lay it flush against the reader to get it to work every time. So don't be in a rush to get anywhere I guess! And if you have kids like I do... idk hahahaha grow more hands. Overall, happy we have a 3 month lease as we're only here for work, but hope those little details get shored up and we can get a place here if we're sent back again. It does seem like they try to organize a lot of things for the residents which is nice. And when we first moved in they had a handyman come in and fix all the things I listed on my move-in sheet, that was nice.

We love living here. We live in the Tower with INCREDIBLE VIEWS. It's kept clean and the location is amazing (walking distance to so many things, including mass ave where we lived before, and you get discounts at a lot of the local restaurants). Parking garage is expensive but a great perk to always have covered parking, even with frequent events I've never not had a spot to park. Two pools & gyms is cool, but both are very small and often busy. Amenities overall are great for an apartment - just wish the golf simulator would be fixed to be more accurate. The tower roof lounge is AMAZING and not generally very busy, though $1500 for one night to rent it privately is way too much. Staff is friendly & helpful, though they don't answer the resident phone line so I have to call through the "looking to rent" line lol. Rent cost isn't cheap, but it's not outrageous and seems worth the benefits (though all apartments are too expensive these days & "pet rent" is sort of ridiculous in my opinion). Lots of Pacers players live here which is cool to see. Love having a package room downstairs, but ours in the tower has been broken for almost a year and makes a terrible beeping noise constantly. But points for being able to send mail right by our mailbox and the Tide dry cleaner lockers on site. Peloton bikes in the gym is cool + a free squat rack/bench press, stair master, etc. Showers are AMAZING and large. Appliances are nice. Only major downside has been a mice problem even high up in the tower. Maintenance provided mouse traps but that was it, so we had to tape up the hole we think they're coming through but we haven't had any since the tape. Would also love if they had someone come out and clean the outside of the windows in the tower since we obviously can't get to those. Overall would 10/10 recommend City Way!!

I've lived at CityWay for 2.5 years and counting. My favorite things are the proximity to the YMCA, the community garden, and the regular resident events. The amenities are so extensive from a gym with pelotons to a dog wash station to the sports simulator. Price and value of a unit is similar to other downtown apartments (Artistry, The Grid, Congress at Lib Square, Ardmore); however, I think CityWay's amenities and proximity to Fountain Square outshine the other complexes. CityWay is right on the cultural trail. If you're a light sleeper, please consider your unit's proximity to the train. For resident events, we often engage with local businesses like Taxman, Nesso, Plat 99, Java House, IndyHub, the Colts. Living at CityWay comes with discounts to many local businesses. Maintenance and office staff usually reply same-day and certainly within a couple days. The maintenance staff is friendly and even knows my pet's name. If you're a Lilly employee, the access to parking at LCC is fantastic. CityWay is the perfect location to host friends before Colts or Pacers games. My advice before choosing a unit is to look at your closest parking. Some buildings have parking underneath, attached, or you may have to walk outside to your garage. The package room is secure. Having immediate access to Qdoba, Yolk, and The Alexander is great. CityWay has a variety of balcony sizes if outdoor living is important to you, and the building have 40 different floor plans to suit your needs.

I had to download this app in hope that I can save someone the turmoil from living here. This is easily the most dirty, loud, poorly made, greedy and unprofessional place I have ever dealt with in my life. Do not live here. All they want is to take your money. They pride themselves on being a luxury apartment and that couldn't be further from the truth. I had to purchase my apartment site unseen and they never even told me that I would be paying $2,000 a month to live next to a trash shoot. There are a plethora of terrible things I could say about this establishment. Between the trash, the smell, the dog feces in the hallway and the elevator, noise from neighbors and the train, the price for parking and the fees they tack on the end of your lease for the things that were "free" for the first month of living there. Moral of the story is, please, please do not live at CityWay.

I've lived at CityWay 2 separate times and have loved my experience here. Everything I need or like to do is a short walk or quick drive away. Front office people are always friendly and ready to help. The maintenance crew are great dudes and keep the place sharp and clean year round. Would highly recommend CW if you're looking for your next spot to live!

I would offer this residence 0 stars if I could. I moved in to a unit that was not move in ready. Multiple things were broken and the apartment was excessively filthy. I noted all things on the move in inspection and put in maintenance requests. It was been over a month with no repairs and no updated timeline of repairs and nothing for the inconvenience. My unit was not painted properly and after 1 month of living here, I was offered to come to the leasing office with an empty jar to collect paint and paint it my self. This is far from a luxury apartment and it's price should be lowered significantly to reflect its quality. I do not recommend!

This apartment complex is the biggest sack of shit. They pride themselves on being luxurious but instead, they have no sense of urgency towards the residents that pay to live here. FUCK CITY WAY

Avoid living in this apartment complex at all costs. You will hear noise throughout the night, you will have trash in your hallways and throughout the community. You will pay $150 a month to park only to come home to your reserved spot being used by another vehicle (then you will not have tow privileges). You will be charged hidden fees. You will have sewage smells pass through your air vents. You will ask the office staff for help with the inevitable issues and instead of finding ways to make you feel heard and help your comfort in the home you pay top dollar for; they will say "I understand your concern but ______ ". Once you are locked into a lease you are at their mercy. Proceed with caution.

If you are going to spend time in your apartment consider elsewhere. The alarm goes off almost every week for no reason. It's so loud you can't do anything. Don't try WFH. When that's not happening there was construction under me going till 3am. Also the parking situation sucks. It costs 150$ a month to park here and there's never parking. People will just park in your spot. And to combat this, they just threw random cones out in the lot for you to place in your spot when you leave. Also the spots are small and surrounded my concrete poles so good luck not scratch your car. Good luck if there's a sporting event that week too bc you're out of luck. It's expensive and looks nice but what you get is absolutely not worth it. I write this as the alarm is blaring for the past 10 minutes (I wish I was exaggerating half of a tv show has passed, not that I hear it) for the second time today. EnjoyI don't review thing bc I'm lazy and once it asks me to download this app I'm immediately deterred but this time I'm that unhappy that I'll download this dumb app and leave an honest review. Will I ever use it again, I really hope not.

This apartment complex is a scam. Period point blank. Not only are they charging outrageous prices for apartments the size of a hamster cage, the apartments themselves are poorly taken care of. I live in a one-bedroom; however, it's basically a studio. It's only called a one-bedroom because my bedroom door slides closed. I've had numerous maintenance issues the past 2 years that I've been here. I can't tell you how many times my laundry room door has completely fallen off the hinge. First of all, safety problem. Second of all, they just kept popping the door back in instead of being vigilant and realizing the hinge was bent, thus causing the door to continue to pop out. After a year and NUMEROUS maintenance requests, they finally got in their heads and replaced the hinge. That's not even the worst part. My kitchen sink has been having drainage issues for the past four months. I've at least sent 10 or more maintenance requests about it. 1. THEY LIED AND SAID THEIR CONTRACTORS HAVE BEEN TO MY APARTMENT WHEN THEY HAVENT! So they're sending me emails saying my request was completed WHEN NO ONE STEPPED FOOT IN MY APT. The lovely contractor today told me that one of the maintenance men told him he's been in this apartment. He stepped foot in my apartment and confirmed he's never been in this apartment or seen me. I confirmed the same. 2. He told me that this could've been an easy fix. They needed to get a vent to allow air between the kitchen sink and dishwasher. They could get it from Lowe's for $10 and it would take 10 minutes. Did they do any of that? No. They lied about even checking my sink out and put off fixing it for four months. That's just wonderful because who needs a kitchen sink???Also, they had a roach infestation on the entire fourth floor of the apt. complex 307. They lied about coming to spray my apartment TWICE. They also refused to give any of us discounts. Lastly, parking. Parking has always been an issue. They charge us $150 a month to park in the garages. HA little do we know, they're charging others to park in our garage for any event. So not only are we having to pay $150/month, there's always a possibility that we won't even be able to even get a spot in the garage. Why am I paying $150 then? Also. It was brought to my attention that they easily make 1 million dollars off of parking a year. Why are you raising our rent to extreme prices when you obviously have more than enough money???It's ridiculous. I thought this apartment would be a perfect fit. Great location. Great amenities. HA! What a joke. I pay $1253 in rent plus $150 in parking and all I get is broken down appliances and no help from maintenance. I try to be patient and professional, but I would be doing a disfavor to other people thinking of living here if I didn't reveal the truth. CityWay is here to make money. They don't care about their residents. Period. And CityWay, please don't comment on this asking me to call and chitchat to figure out a solution. You have never given me a solution. You guys are solely here to be greedy and make money off of young adults.