82 Flats at the Crossing

2 stars because I'm feeling nice. I usually don't do this but renters beware. We moved into a hot mess. Day 1 our apartment smelled awful, closet door off the hinges, dirt everywhere. We called to ask what they could do, they gave us $150 and moved on. Our dishwasher wouldn't close, our washing machine wouldn't drain, lights didn't work, rusted shower rod and water wasn't coming out of our shower head. It took weeks to get it fixed as we took our laundry offsite. Now, our air conditioning is broken... This apartment is dirty and the maintenance staff said, "It's 8 years old now and falling apart, they haven't been doing proper maintenance so it's time to replace everything." So live here if you want to pay stupid money for an apartment that seems to be falling apart, literally.

UPDATE: 9/26/2014 - UPON ENDING MY LEASE I CLEANED MY APARTMENT FOR 6 HOURS. I EVEN HAD THEM DO A WALK THROUGH TO VERIFY. I STILL ONLY RECEIVED $109 OF MY DEPOSIT BACK.Great location and helpful front office. Nice clubhouse and pool. But serious issues with the grading/drainage/structural integrity. Not really what you expect in your brand new apartment complex especially when you pay premium prices for the area.1st floor of apartment building takes on water if it rains more than an hour or so. Carpet in walk ways gets flooded leaving the building to smell like mildew and mold for the next couple days.Multiple sections of parking lot flood after a normal storm/rainfall to the point where you have to take shoes and socks off and roll your pants up to be able to get to your car.

I want to meet the governor so I can ask their permission to make it legal for me to marry an apartment complex. Then I'd get a hot air balloon, land it in front of the front office, hop out in my dapper new tux, get down on one knee, and ask 82 Flats to be my bride. That's how much I love living here.

I have been a resident at 82 flats in their first building, before the entire complex was even completed. The quality of these apartments is some of the highest I have seen through all the tours I have gone on of apartments in the Indianapolis area. High quality materials, no signs of spotty workmanship, nearly 2.5 years now without a single maintenance need or request (besides some assistance in mounting a ceiling fan). Overall, I have been a very happy resident. There had been some hiccups earlier on when the complex opened, but everything that I previously could have complained about has been more than addressed by the new staff the works there. I have experienced nothing short of a drastically improved customer experience from them, and feel that they genuinely are there to ensure that you are a happy tenant. The only reason I am not able to give 5 stars is due to some issues earlier on (pre-current management) regarding issues with receiving packages, usability of some amenities such as the grill and pool, and workout room readiness. All in all, I would recommend 82 flats to a friend without doubt. The location can be interesting at times with it's vicinity to retail shopping and other high traffic attractions, but this is also a plus with much to do in the area. If you are looking for an apartment on the North East side of town, check this place out.

I lived here for just a few months and loved it at first, until the herd of elephants moved in above me. I could here them talking, walking, slamming doors. The manager convinced me it was soundproof, of course they showed me the apartment during the day when most people were working so it seemed fairly quiet.. Tricked! I was so happy to move in with fiancé and get out of that complex. We now live in a well built complex in Carmel and know the true meaning of soundproof. And the heroin bust and all that nonsense just adds to the poor experience. I personally knew the old management and they seemed to have been tricked into believing the hype as well. As soon as things started showing their true colors they could not get out fast enough. It is a real shame that the apartments do not live up to the beautiful exterior of the complex.

More than willing to hear the resident's opinions and will to work to a resolution on issues.

I have lived at 82 Flats since August 2021, but was relocated by my job and will be moving to a new city soon. I've found that apartment reviews are usually either perfect or horrible lol. So I decided I'd leave an honest review of 82 Flats in hopes to help someone else who is also apartment searching. Pros:- Extremely safe and secure. Each building requires its own individual key fob to enter. I have not once heard of any instance of theft or crime. - Great staff. The ladies in the main office are extremely pleasant, helpful and easy to talk to - Alex especially. They respond quickly and seem to know the first names of most all of their residents, which I really like. - Location. The complex is right in between Castleton and Keystone malls. There are tons and tons of good food options nearby. - Parking. I've had no issues with parking. They have garages available for purchase, which we did not have. They have an open lot and 9/10 times I am able to find a spot that is close to my unit.- Units. The units are nice, clean and sleek looking - minus a few cosmetic flaws that I will get into. - Kitchen Sink. This is an odd pro to have, but I've found the sink to be very convenient. The kitchen sink has a nozzle switch that changes between a regular stream and a powerful stream. The latter has incredible water pressure and the water gets extremely hot, which I've found to be useful when doing dishes. Cons:- Appliances. Some of the appliances in the place could stand to be updated. It is apparent that they are pretty cheap. My dishwasher leaks occasionally, and does not dry dishes. I've had a couple issues with my dryer as well. - Cosmetic issues. Although the apartments are generally nice. They have a few flaws. My unit has some floor trim that is disconnected, leaving exposed nails. The hardwood floor in my unit has some paint stains and chips in it that make it look dirty even after I had just cleaned it. - Packages. This is a bit of a knit-pick on my part. Usually Amazon packages go to the main office, while USPS packages go directly to the door. But the complex can be confusing if you are not familiar, so sometimes packages can end up in the wrong locations and get lost. No issues with stolen packages in my experience though. All in all I have been very pleased with my experience here. If all my future apartment renting experiences are similar to this, I'd be very happy.

Great place and great staff! They are super helpful on any maintenance request that has been entered! Great place to live!

My favorite apartment complex I have ever lived at. The office staff is so kind and willing to help. I never had a problem with maintenance or parking. If you are aware of the parking rules, you should have ZERO problems. Residents, tell your guests the parking rules!! Guests, your friends suck if they dont tell you the parking rules lol. I have never had any problems with sound or hearing any other residents.

I have lived here for 7 years and have enjoyed every minute of it. I have lived by myself the whole time and have always felt safe. The staff has been awesome to work with and go out of their way to make sure everything is going smoothly. The residents are friendly and it's a great community to be apart of.