Imperial Garden Restaurant

Probably the WORST Chinese restaurant in the Kent area!!! 0 service, 0 for being attentive to customers and 0 for basically lack of employees, servers and management. We decided to go get some lunch at 1:20 PM on Friday, 5/19/23. Got seated right away and were sitting there looking at the menu. Picked out what we wanted and were waiting for the waiter to come and pick up the paper for our Dim Sum order. Waited until 1:30 PM and nobody came to check on us.There was some Filipina woman occupying the only male server in the restaurant, trying to order some food to go. We did not see any other server at all, NOBODY else was present!!! Had to walk and wait until the guy was free to take our orders to dine in!!! Saw new people lined up at the door waiting to be seated, but left after a few minutes since nobody cared to seat them at a table!!!We waited and waited... And waited some more. Time got to 2:05 PM and saw people who had ordered before us receive their food from the only server in the restaurant. The guy kept going back to the kitchen and getting food, but never for our table. That was the last straw, we had had it!!! Waited for 40 minutes with lack of attention to our table, never received refills on water (had to get a new pitcher myself), never took our order (had to walk and give our food order paper to him), and never got our food. Simply walked out since we were tired of WAITING FOR NOTHING!!! Dunno where all of the workers were or if they forgot to hire any, but I highly don't recommend this lousy joint!!!!

So for dim sum food, for me, is pretty standard across most dim sum places... as long as it hits that write note in taste, I would rank it fairly equal. I think the selection probably is more the important factor as in general dim sum restaurants rarely miss the mark on flavor profile. Imperial garden delivers that classic dim sum taste and I especially enjoyed the Mantou with the duck!Service was at standard. Nothing stellar but nothing below standard.The ambiance is also as expected of a dim sum restaurant. That typical food hall with dining cloth and round table.

Service was minimal. You get handed a tablet, they bring out your food. Nice for if you have social anxiety in restaurants. Good came out warm and quickly. Very spacious seating. Food was good, if I could do partial stars I would give it a 3.7/5. Definitely would recommend the soy sauce chicken feet and the shrimp dumplings.

When there's a long wait at Triumph Valley, you can count on Imperial Garden as there's barely a wait when we went on a Saturday morning. The restaurant is pretty spacious so it can fit a lot of people. Upon taking a seat, you will be handed a menu and can make your order there. The food and service was okay. We had the Peking duck and it wasn't bad at all, it wasn't like those buns but more of a crepe-like.

I've been here a few times before but today I noticed the health rating was listed as "okay". That should've been our warning. My entire group has food poisoning. Do not go until they get their health rating back up.Edit: the manager called me back and she was very nice. She gave me a full refund on this order

We came in as a party of four on a Saturday afternoon with no reservation. We were seated within 10 minutes. We loved their decor and their house tea! We enjoyed chatting and sipping our tea while we waited for our foods.My favorite dishes we enjoyed were the chive and shrimp dumplings, the calamari and the lotus rice. The medley of foods and flavors was delightful. I would come again!

Under new Management and new chefs; I heard from a friend who is also a great chef told me that the food here now improved so much. Everything tastes very authentic and flavorful (not too sweet and not too salty); We love everything especially Dim Sum, Cooked Food, and Peking Duck!All the seats arrangements and services are great.. all decorations are cleaned and comfort not over crowded at all and nice lighting - we love the decor and the tv's showing Chinese Street Foods are very awesome touches!!

This place is now called Hiji Barbecue. Was a bit confused with the signage and to make sure we were in the right place. It is in with the Great Wall shopping strip mall in Kent. The service was a bit lackluster and this is the only reason for 4 stars and not 5. The food however was definitely 5 stars. Piping hot to our table. We had the Kung Pao Chicken and they did not scrimp on the usage of peanuts. We also had the beef broccoli and eggs rolls both of which were very good. The hot tea was Jasmine and was wonderful. The decor was clean and bright. Lots of tables and it started picking up being busy around 6-630pm - a favorite local spot!

This is the restaurant with the worst service I've ever been to. We had to request for someone to even take our order. We had to ask for EVERY SINGLE DISH 2-3 times before getting it, and the slow service led us to finally get all four dishes in three hours!!! The dishes were either too salty or sweet. I had a headache at the very end of the meal. We are never coming here again.

This has to be the worst wait service I have had in 15 years. I was at the restaurant on 28 May 24 at 5:30 PM being served by useless Gen Z "I'm too cool to do my job," waiter. We ordered two items and cancelled one when it came late. He asked us if we wanted tea (no), and brought it anyway. We asked for water which he never brought. I had to bark at him to bring rice along for our dish.This guy was totally effing useless and should be fired. It made our experience miserable. b