Zagu

Refreshment in Honolulu, Hawaii...When Irene and I saw Zagu, I think we were both thinking the same thing:1. We need something to cool down2. We both haven't written reviews for this place... yet!LOL!#truthSo, we walked over to this vendor at Makai Market Food Court, placed our orders, and picked up our treats after a few minutes. Irene got a Dole Whip and I got a Rainbow shave ice - for the colorful experience!My shave ice was ok... the guy poured the standard flavors on the ice. Nothing extra special. Service was efficient. It was just convenient!Free parking at Ala Moana Center is appreciated! ...and the air-conditioning, clean, bright environment is wonderful!Irene found a table for us to sit together. Thank you!!

What is Zagu...It's a chill place! This little kiosk in the Makai Market Food Court in Ala Moana Center is basically a cool spot as their menu is filled with all things refreshing from boba drinks, shaved ice and Dave's Ice Cream.After shopping around the mall on this hot humid day our inner body temp seem to have screamed loud enough for my curiosity to stop here as much as I've passed it without a thought numerous times in the past.Scanning the menu "Dole Whip" immediately got my attention and with lots of options "Pineapple Paradise" looked promising and asked the staff what it was and it's vanilla soft serve with pineapple chunks but asked if I could substitute it for the dole whip which he said okay...woohoo! Pineapple Paradise indeed as this cool treat hit the spot though my latest detox and eating a bit healthier got my taste buds twisted and it was bit too sweet for my personal liking and had the hardest time to finish.It still was very light and refreshing and loved that it came with some fresh fruit nothing like it and was happy to have stopped here for a treat.Thank you!

Zagu is conveniently located in the food court at Ala Moana shopping center. I can't comment on the Boba drinks or the shave ice as we only come here for the Dole whip. My daughter and I just love Dole whip, but going to the Dole Plantation out in Wahiawa is just way too far. It's nice to have a place in town that serves the authentic pineapple, Dole whip, which is a favorite of ours.

The spouse and I were in the mood for some Dole Whip, which is what brought us to Zagu. I've personally never tried it before today. ATMOSPHERE:The food stand is located in the Makai Market food court inside Ala Moana Center. Seating is communal. MENU:Dole Whip, ice cream, boba drinks & shave ice. DESSERT:Dole Whip - $7.25 (small cup)Pineapple is not my favorite fruit or flavor, yet I had to try it as the name always struck my curiosity. The tartness was my biggest dislike. I envisioned it being more creamy and "vanilla-y" with a hint of pineapple, but the flavor profile was too intense for my palate. SERVICE:Very mainstream and nothing to write home about. TIP:The ice cream they serve is an old-time Hawaii brand, Dave's Ice Cream. OVERALL:I'll stick to traditional soft serve & ice cream.

Zagu's is located in the Ala Moana Center's food court. They have a nice range of boba drinks to choose from as well as different boba choices. A regular size boba was almost $9 and my son ordered the cookies and cream with tapioca boba. He really enjoyed it.The server was nondescript and seemed more automaton than service-oriented, but he got us what we ordered and it didn't take too long to get it.It was an average experience which is why I gave it three stars.

I got to try out their large rainbow shave ice for $7.96 tax included and it was good. I really got to enjoy it. The servers were nice and couldn't ask for any better. The service and shave ice and atmosphere were all good so I am very satisfied.

Located inside the ala Moana mall you'll find this cute dessert spot. I tried the taro coconut with boba and it was surprisingly great! Perfectly blended, flavor profile was strong but neither flavor was overpowering the other. The boba was super soft and tasted freshly made. Knocked off 1 star because of the wait time, but overall I enjoyed my drink.

On my recent trip to Honolulu; I got to check out Zagu. Zagu is inside the Makai Market Food Court in Ala Moana and can easily be spotted and it is located fairly close to the entrance of the food court. I found it to be the perfect location as people tired from all the shopping and walking are sure to welcome a tasty cool treat.They've got two sizes for shave ice; a small for $6.49 and a large for $7.25. One also has the options of adding condensed milk for 69cents or vanilla ice cream for $1.50. For each shave ice; one has the option to choose 3 flavors or get their classic rainbow. Flavor options include Strawberry, Banana, Vanilla, Mango, Pineapple, Pina Colada, Watermelon, Lychee, Raspberry, Grape, Lime, Passion Orange, Cotton Candy and Coconut.I chose to get the small classic Rainbow. It was definitely one of the prettiest shave ice. It however not only looked good but tasted good as well. It indeed was refreshing and perfect for a hot Hawaii day. I got it with condensed milk and I would highly recommend adding this. The condensed milk adds a creamy consistency and a nice sweet touch. Overall I enjoyed my shave ice here and was happy to have had the chance to check Zagu out.

Service is quick and easy. Their Dole whip had good texture and tasted great! Located in in the food court at a stand alone kiosk, they also have blended bobas.

The worst customer service. This girl has no personality, doesn't look like she wants to work here. Threw the towel after we ordered and just looked miserable. Helpful tip hire people that actually want to work with a friendly customer service.