Wili Wili's Shave Ice Haven

Medium price; okay grind to the ice; pretty quick.This was the third of four shave ices I got on my trip; it was okay. $6 seemed like a little much for what I got, and the little wooden spoon wasn't awesome, but the ice seemed reasonably well ground and tasty enough. I'd rank this as third of the four ices I had.There were a crapload of flavor options, and they were happy to combine them in any way I wanted, like three of the four places I tried. Staff was friendly enough, and this was probably the quickest shave ice I got.This is in a giant cluster of food trucks and food huts, so it's kind of tourist hell, but also, some of the stuff there is pretty tasty, so, y'know, whatever. And it seemed to have some locals there.I loved sitting and watching the chickens run around.

Wili Wili's Shave ice serves more than 30 flavors to choose from. The portion is quite big! Located right next to Seven Brothers.

Love this place! The shave ice is soooooo good. My only comment is that they are a little slow at making them since there's usually only 1 or 2 people in there. Also, there's a TON of bees around the seating area that come near you. But so delicious.

This dude is amazing. So funny, makes jokes the whole time while taking your order & making your shaved ice.Best shaved ice on the island for sure! A must go to if in North Shore!

Best shave ice in kahuku. Customer service is truly exceptional 10/10. You could even have a 3- course meal if you really wanted to. They have a Thai restaurant inside as well. Get your shave ice quick and at inexpensive prices

We stopped in for a shave ice and were pretty pleased. In my mind, this is the quintessential shave ice experience. You get one of those weird plastic cone cups with a giant ball of shaved ice. You can pick up to three flavors. You can get ice cream if you like. Served with one of those wooden paddle spoons and straws. Delicious. The woman who helped us clearly wanted to be somewhere else, but that's OK.

I was standing right in front of the window to order but could not find anyone. Asked a lady who was standing in that cafe and she said she is not a owner but the owner of thai restaurant that is in one building so i waited about 10min in the sun. Still no one is taking an order. Went somewhere else to see if other places sell shave ice and came back in two minutes. And saw other family were standing at the window. The lady who said she is not an owner started taking their order!!!!! And the other guy who seems like an owner came. He was actually eating in that thai restaurant while i was just standing and waiting without ant clue where the owner is. I mean if she could take an order why didnt she take my order?? Or at least tell the owner that a customer is here? If you are not going to take an order during the meal time, put some sign on. Or maybe you guys are just racists

Omg horrible service! The woman who served us our 2 shave ice orders (for $12) REFUSED to give us an extra cup for my baby and demanded that we buy another shave ice. Seriously?! A $0.10 cup? She literally argued with me over a 10 cent cup and threw off our whole experience of grabbing shave ice at the NS. We are local from the east side and are not used to this lack of aloha. Def don't recommend just based on the terrible service. Never going back.

You know it's a tough time when you start taking notes for the review before even getting your food. The service here was... weird. It took at least ten minutes and there was no line ahead of us. That's fine, we're used to it since we're a large group. Here's the thing. There were two employees. One didn't do anything, the other seemed confused and didn't talk much. She looked like she didn't want to be there. When she handed us our order and we asked which was which she seemed confused. They also forgot the ice cream in an order. Maybe if you're a smaller group you'll have better luck.

Been coming here for years. My kids love the shaved ice from here. It use to be different owners. Flew in yesterday and the first thing the kids wanted was shaved ice from wili wili. Unfortunately they had a bad experience. The shaved ice is still amazing but the customer service was horrible!! My kids ordered 3 shaved ice all with ice cream and condensed milk. The first one she makes right. The 2nd one my daughter say Haupia and Ube flavor please. She pours the syrup and my daughter says is that Haupia? She said no ROOTBEER.. my daughter proceeds to tell her I said Haupia and Ube. The lady then yells at my daughter and said no you said ROOTBEER !! Then snatched from my daughters hand and pour the Ube over the rootbeer and gives it to my daughter. My daughter proceeds to tell her I don't like rootbeer... then tells my daughter learn how to say it right..... mind you English is our first language!! My daughter is stunned that she just did that. The lady then Proceed to make the 3rd snow cone. Which is also suppose to be Haupia and Ube again ... starts pouring ROOTBEER AGAIN!! My daughter says UBE the lady yells at my daughter and says I'm closing after you and throws the shaved ice on the floor.... Her poor employee comes back and sees the mess she just made inside from tossing the shaved ice on the floor. She proceeds to talk crap in thai to her employee bout my kids not knowing my kids are half thai!!! Hand my daughter the HAUIPA Ube shaved ice and slams the shutters closed. My daughter paid extra for the ice cream and condensed milk ... but just got 2 shaved ice that were made wrong, no ice cream, no condensed milk with a side of the worst customer service!!!