Total Building Products

Beware. What you see in Total's brochures or their samples at Home Depot may not be what you get. In our case, after much shopping we chose their "Manoa" product for our bath vanities. We ended up withcontrasty narrow vertical striped grain pattern instead of their advertised softer more variable grain. They claim it is the same wood species andthat they simply use whatever they have in stock. Very disappointed! Will try to post photos.

We had our kitchen remodeled eight years ago by Home Depot, using cabinets (African mahogany) from Total, and it was absolutely gorgeous back then, and everything still works perfectly and looks great. I haven't even cleaned anything since the tenants moved out, some of the knobs and shelves are a bit dusty still, but you can see that it's holding together really well.

In March 2014, we renovated our kitchen and ordered cabinets from Total Building Products (CEO Sven Lincke) in Waipahu.Within a year our cabinets were infested with Powder Post beetles! We had never heard about this beetle and not one of our neighbors, friends or relatives we spoke with had heard of it either. We were bummed out since we simply could not afford to replace all the cabinets. The other option according to three termite exterminators (thou not guaranteed) was to fumigate the entire house. We were not happy to find out that ten times (!) the amount of gas normally used to exterminate termites was required and that our house had to be tented for two and not the usual one day. The reason is that the beetle eggs are encapsulated in a liquid making it exceedingly difficult to kill.We asked Mr. Lincke to help us out with this unanticipated expense of fumigation since it was his cabinets. He refused because he felt that the beetles could have been introduced by another means and that they take precautions against insects. Later, he changed his mind and wrote to us that they don't treat the cabinets with any toxins or poisons in order to protect the consumer from such chemicals according to California Air Resources Board requirements. What puzzles us is that this house has never had Powder Post beetles since it was constructed some 60 years ago. How did we suddenly get this infestation if not from the new lumber? None of our neighbors have this problem, just us. Hmmm?Because of Mr. Lincke not kokua-ing, local style and taking some responsibility for his products, our kitchen did not become our dream. Beware!

this place is horible with customer service..i sent one of my clients to look at their cabinet showroom only to receive a call from the receptionest who was mouthy and rude..needless to say i guess were not buying cabinets from there any more..