The Ritz-Carlton O‘ahu Turtle Bay

I've been to a lot of resorts. This is top 2. They met each of the Forbes quick 6 easily! Check in: kind, friendly, great experience Room: clean, beautiful, well donePools: couldn't have asked for betterViews: everywhere! Activities: lengthy list, inclusiveDining options: we loved all our mealsCan't wait to come back!!!

This property is lovely and very family-oriented. I'm writing this as Ka Maina. Unfortunately, I may have visited at the wrong time--it's much more humid here than in Honolulu. Further, the 90-minute drive added to the discomfort. The staff were friendly, but they didn't quite embody the level of service I've come to expect from other Ritz resorts. Along the check-in line (maybe I came at the wrong time?). At times, I felt more like I was at a Hyatt. This raises the question: is this still a soft opening?Adding to the disappointment, the valet forgot to bring my car to the front and only realized after a 15-minute wait when they finally handed the key to the staff. While they apologized, that signature Ritz-Carlton touch--something that sets it apart--was missing. It's hard to pinpoint exactly what, but the experience didn't quite feel like the Ritz standard.So I keep asking myself, is this worth it? The other reviewer's comment is truly correct. This place is absolutely gorgeous from a non-local perspective. So, please do not get discouraged from visiting this place. But I could only give three stars this time.

Feeling of country, nature, intertwined with modern ambience meets serenity. Awesome to get away from the hustle and bustle of city life. Fell asleep in chaise lounge chairs on lana'i and woke up to waves crashing on the reef. A private airplane flew by. Spotted two mongooses running across the lawn into the shrubs. Caught a glimpse of partial rainbow. Surrounded by 360 degrees stunning views of the ocean. Surfers catching and riding the waves. Coola sunscreen available for those that need to apply some before suntanning or taking a dip in the pool. Infinity pool, swimming pool, jacuzzi, and water slide are smaller in size. Cool to have pool loungers, cabanas, palapa, and spacious beach. I love how there's an abundance of indoor and outdoor areas to relax on the property. Lots of locals attended a company Christmas party at one of the ballrooms. A familiar, local bruddah asked, "Are you here for the Christmas party?" I responded, "No, how about you?" Another local gal struck up a conversation and told me, "My parents are here for their company Christmas party and pointed to the ballroom."There's an ice maker, hydration station, and packets of laundry detergent dispensing machine, washers and dryers on all floors. Employees are outgoing and very customer service oriented. Food and beverages are offered at pool side. You're able to charge it to your room. Concierge was available to assist us when we had questions. Anticipate paying higher prices for indoor and outdoor activities, food and beverages. Devoured tasty appetizers at Off The Lip. Later, whisked away in a golf cart with others by one of the workers to a tent with hot cocoa, few complimentary alcohol that complements hot cocoa, games, and make your own smores at the fire pit. Transported in a covered wagon with two horses, a few workers, and a few other families for Christmas lights and music for an hour. We also participated in a Scavenger Hunt which is free for registered guests. Yet, very surprised to score a bowl of Cheerios on sale for 99 cents at The Shop.Bathroom is spacious. Double sinks with lights around the mirrors. Curiosity peaked my interest. Is there a bidet? None. Where's the microwave? Not here. Awww! Shux! Let me know if a room on the property offers it. There's a lot more amenities, products, services provided by the resort. Must see and experience. I'm grateful that parking is spacious. Would love to return at my leisure.

Wait a minute..... since when did Turtle Bay become The Ritz Carlton?! If I am not mistaken it happened sometime this year per talking with one of the staff at the pool. This is even better, staying at a Ritz property, a bonus during my recent weekend staycation.This is when I found out I made Titanium status, can you tell that I LOVE staycations, either here or on the other islands. While doing a last minute search, I got a great rate. Happy dance... woohoo! I have not been or stayed at Turtle Bay before Ritz, I cannot compare what the difference would be but let's start with checking in at the front desk, wow! it was a busy weekend, the line was long but good thing the staff worked quick and there were 3 front desk staff. Merlina ( Spelling ?) was awesome & friendly, she checked us, we got our bracelet keys, parking pass, resort info. & even welcome leis, yes even though we are Kama'aina. It showed up nice in our tons of photos we took in the room & lanai, hehe. Thank you for the ocean view and Wow! We got high floors (5th), being a first timer & newbie I was amazed by the view even walking to our room from the elevator, the property is stunning & omg breathtaking ocean views for sure! We got the pool side view along with ocean. I was attached to the view on our balcony and didn't want to leave. I could sit out there forever, we did finally leave the room for exploring the trails and then pool, jacuzzi after. I had the most pool & jacuzzi time here. This property offers a range of amenities and activities including, multiple dining options, Nalu Spa, fitness center, Pickle ball, tennis courts, biking, hiking trails, bike tours, and golf course. We didn't dine on property but picked up food instead, If you didn't make a stop for food, drinks, or need last minute goods, check out the Holoholo market. Our room was nice and it looks & feel like Ritz Standard, the only complaint that I have in room #506 is one of the Queen beds near the lanai, wooden part is sticking out, we kicked in to this a few times. ( see photos) We had the bestest, amazing, magical stays, wish we could stay longer than a day, but it was sad to leave, we said our goodbyes to our room! Hope to be back again, maybe for future special occasion. #GratefulThankfulBlessed, always.

We stayed overnight at Turtle Bay to celebrate my husband's birthday. He's been wanting to check this place out for a long time, and I'm so glad we finally did! The resort is so exclusive, and it feels like a true escape that lets you connect with nature. We had a great time hiking the short trails in the area, spotting sea turtles,petting the horses, and watching the big waves and beautiful sunset.We were able to check in early at 11:30 am and we were greeted with leis at the reception. Mahalo nui to Melina at the front desk, who went above and beyond to make our stay memorable! She welcomed us with such kindness and aloha from the moment we arrived. We were also lucky enough to get an upgrade to an ocean-view room with a bigger lanai, plus we were gifted with a complimentary bottle of champagne to enjoy. The lobby has a great ambiance. There were still some renovations in progress since some parts of the hotel are a bit dated. However, I noticed the hotel was well-maintained and clean, especially the elevators, and all the staff we encountered were so nice, helpful and friendly.Aside from being close to nature, the friendly staff and great amenities and activities at the resort, another great part of this hotel is its location because it is just a couple of minutes away from the Sugarmill plantation, where you'll find delicious food trucks serving Hawaiian ono grindz. We really enjoyed our brief stay and we'll definitely be back! Highly recommend Turtle Bay for anyone looking to relax, connect with nature, and be treated like a valued guest.

What a beautiful hotel. I always stop here on my trips up to the north shore. The lobby area and hotel bar on the beach are enough to make any stay here special.

Didn't stay here but spent some time walking around the lobby and out at their bar by the water.The hotel is situated on a peninsula with predominately ocean views. The decor emphasizes a high end natural setting with neutral tones and spaces that seamlessly transition out into its environment. Obviously, there are beaches steps from the hotel. Hung out at their outdoor bar, Sunset at Turtle Bay, and ordered an appetizer with a few cocktails & beers. The vibe was relaxing and the food/drinks were great. Would highly consider staying at this hotel the next time we travel to Hawaii.

Let me start by saying the amenities are 10/10, the view from our room is spectacular and love the fact that beach access is so close. The room, however was a let down. The bottom of the bed frame was kind of protruding and I stabbed my toes, twice! My fault perhaps but the design is faulty imo. Bathroom was just okay, we didn't had a tub so that was a let down. There is a charge of $50 a day (not sure if resort fee or valet) but people are friendly. Would definitely return here because it's quiet and atmosphere is very relaxing.

Just the most spectacular hotel resort I have ever stayed at. The views are unbeatable. I could listen to the waves all day! Food is expensive, but the views make up for it all.The sunsets are the best.

Overall we had a wonderful experience staying at this resort. We stayed here from 2/17/25-2/22/25. The resort is breathtakingly gorgeous. The lobby is immaculate and equipped with lots of moveable doors, which allows for a great indoor/outdoor feel. You can stand in the lobby and see such a magical view of the sun peeking through a handful of palm trees over the ocean, with the waves rolling in to the shore. Yes, it's a beautiful as it sounds.We stayed in one of the Bungalow suites. The Bungalows are super spacious and was comfortably able to accommodate our family of 5. It had 2 queen beds as well as a sofa with a pull-out bed. The rooms were serviced well and always cleaned appropriately. Also, staying in the Bungalow comes with the added benefit of getting access to the Bungalow hosts. You can contact the Bungalow hosts at any time via text or phone if you need anything. We contacted them for a variety of requests, such as for more bottled water, additional towels or even transportation. Every time they were prompt in responding to give us exactly what we needed.We spent two days near the pool and one day on the beach. In both locations, the service was always attentive and prompt. We had two amazing meals at Beach House by Roy Yamaguchi. The food was spectacular. We had one dinner at Alaia. I would say the food there was just ok. Nothing bad, but nothing terribly memorable. However, we did have several breakfasts at Alaia, which includes a very nice buffet including made-to-order omelettes. The only "downside" of this hotel is that it is in a secluded location. We contemplated going out to some different restaurants for one or two dinners, but those types of places are really about a 30 minute drive away. So we decided to stay on the resort instead. The hotel does have Teslas available for rent and we did use one to go to a luau that was about 20 minutes away. That's a very nice option if you just want to get away for a few hours.The staff is excellent and was always super helpful. We loved this family-friendly resort and will plan to return at some point for sure.