The Bathroom Store

What a great place the Bathroom store.This was our 2nd time having a great experience with the Bathroom Store.Our first time was to replace the 2 toilets in the new house at that time. It was a very good process of remove and replace.This time, way down the road of the initial purchase, we needed the inside parts replaced and installed.After looking on line and seeing the high cost other plumbers were suggesting for this project, I thought why not call the Bathroom Store that we originally purchased the toilets from!Boy was I glad I did.Not only were we able to pick up all the parts at a reasonable price, but they had an in-house Plumber. He was able to install for us with an install price that was 1/3 of what a Plumber online was quoting us without actually talking to us directly.Everyone at the store was friendly and helpful. We'll be sticking with the Bathroom Store in the future. Highly recommended.

We had a crack in our 8 year, Toto water tank. Cheryl was very responsive, and contacted Toto, who then, found the discontinued water tank, and sent it to us, at no charge. Cheryl's amazing customer service is above and beyond! Aloha, Mari

Irving M. the plumber arrived just before 8 a.m. He is upstairs working on the first new toilet. Snafu- we have no outlet next to the toilet so he will have to return with parts cuz the washlets needs an outlet to operate. When I asked I was told the remote just needs two batteries. Be forewarned. An outlet is a requirement.Irving removed the old toilet first.Hubs went to CVS to buy 2 three prong extension cords temporarily til he comes back another day.After that he will continue with the downstairs toilet. Fingers crossed things go smoothly from here on in.Hopefully the job can be completed within a couple days.

Good selection and quality. Nice selection of Toto toilets and eaglet all-in-one styles. Kyoko was helpful and patient.

Just a quick review. I stopped by because my Toto toilet was leaking and I figure they are the main store for this brand. The showroom is clean and set up with everything you can think of for your bathroom. Their staff are all super friendly and helpful, explaining what parts I needed and even demonstrated how to change them.

We recently visited the bathroom store to see their bathroom accessories. It appears this is the one of the only places that supplies Toto. We did make an appointment and took off work to meet with a specific sales person. Unfortunately when we got there she was servicing other customers. We were then told that the store really doesn't take appointments. However, another sales person assisted us.The experience itself was painless. The store offers a number of higher end bathroom sinks, showers, toilets and other fixtures. The salesperson was very helpful and made sure we had all the correct plumbing with the accessories. There is a separate contractor pricing if you are working with a contractor and does save you a bit. They do have catalogs you can order from. The big draw for people are the Toto toilets so be sure to take a look because they have a wide selection.

We stopped by this store looking for a bathroom remodel options. The salesperson was very helpful, polite and pleasant to work with. Prices are fairly high but they appear to only sell quality products. However the store has a very limited selection of mostly Toto products: there are a number of toilet options but very little of anything else. We could not find any faucets or shower doors we liked. If you are not looking for a toilet you should look elsewhere.

Are you reluctant to buy a cheap bathroom vanity from Home Depot because you know it will chip within the first year? That's what lead us to The Bathroom Store. Once there, we we greeted by Steve Korn, one of their salesmen. We liked their showroom model right away and we ordered the more expensive, sturdier and refined vanity from him and a faucet to match. I especially like the soft close drawer slides. Steve is very personable and made our initial purchase easy.The vanity arrived 45 days later as expected at the store. We arrived to pick it up and Steve helped us unpack it and load it into our car. The base was loaded without incident. But when Steve unboxed the porcelain sink top, there was a huge crack next to the sink. It must have taken a serious blow because the packing was stout.We were pressed for time and suggested that we take home the demo sink top instead. Steve agreed and began removing same from the demo base. It was then we discovered that the demo had three holes where the one we ordered had one. The one-hole faucet we had ordered wasn't going to work with the demo top. Not a problem with Steve. He allowed us to return the faucet and gave us a discount on the demo sink top.I was feeling so good about Steve that I looked around the store for something else to buy. We found a TOTO bidet attachment. My wife has always wanted one and now it know why. It's more than a bidet. It's a weight loss machine. Ha ha

All high end products!!! Service w Japan Lady excellent !!! First class store!!!I'd high recommend it!

My husband and I are planning to renovate soon and we found The Bathroom Store when researching Toto Toilets and Washlets. We visited the showroom with no appointment and were helped by Darren. He provided great service and information about the products available and provided an estimate and spec sheets for the models we were looking at. The prices were very reasonable and better than expected. He also gave us information about their recommended plumber who could dispose of our existing toilet, pick up the purchased toilet from their warehouse, and bring it to us on the installation date for an amazing price. We committed to the sale that same day and are very happy with our purchase and the service we received. Thank you again Darren for making this process so seamless and easy for us. We really appreciate it!