T Galleria Hawaii By DFS

Shopping in Waikiki, Honolulu, Hawaii...DFS stands for Duty Free Shoppers. It's known worldwide for tax-free merchandise. They're often at airports and we usually have to show our passports to buy items.. Example: my travel partner likes to buy cigarettes and alcohol to bring home for her family. She had to declare her items when returning to the USA and show her passport. I've seen the DFS advertisements in magazines on the airplanes. I'm not really into name brands or expensive items.However...The other day, when I was running through the store (trying to see if there was a shortcut between Royal Hawaiian Avenue and Lewers Street), I saw a Miffy display, but didn't have time to look. I told myself that I'd come back...And I did!Miffy is a cute bunny from Amsterdam who is usually white with an orange dress. Apparently, people from Japan are fans of Miffy... I even saw a Miffy store in Tokyo!Anyway, there were a few customers speaking Japanese and looking at Miffy plushies. There also were Miffy keychains that I haven't seen before. (There's a Miffy store at Royal Hawaiian Center and a store in Kapolei has some Miffy items.) I had to get one!I browsed around and saw cosmetics, fragrances, purses, sunglasses, tote bags, jams and jellies, snacks, and more! I didn't even go upstairs to look!I guess I need to return!Service was very polite and helpful! I asked if Hawaii residents can make a purchase without a passport... yes! The sales clerk even got me to sign up for their rewards program: DFS Circle. There's an app that adds up your points for rewards!

First time discovering this place. I've never noticed this until now. Lol There are some really great shops in here and I had to stop by Shseido/Clarin. Hyun took care of us and we appreciate it. Also the decor in this building is so artsy and nice.

Loved the stunning decorations here! I briefly shopped but didn't buy anything since we were hungry and heading out for dinner. But stop here for a quick photo shoot if you can, it's beautiful!Lots of selection but varying degrees of value, so do some homework before buying. Service was friendly but not so attentive.

What a pleasant addition to my neighborhood, a level of shopping exploration and fun totally unlike the duty-free shops you see at airports. If you're visiting Waikiki I would definitely add this to my retail stroll down Kalakaua Avenue along with the nearby Royal Hawaiian Center and International Marketplace. It makes a great third stop.Closed for almost three years during the pandemic, we were all worried it would remain a boarded up reminder of hard times. But as of mid 2023 they've signed a new 18 year lease and they're opening it up in phases starting with the ground floor.I live half a mile away and see it as a block-long fantasy oasis where you can walk in one side and come out the other instead of the crowds, heat, and occasional rainstorm outside.It's full of local packaged food, toys, and upscale gifts... a good option for taking a souvenir back home, also buying luxury brand creams, perfumes, coasters, Hawaii-themed neck pillows, and other unnecessaries.They did a fantastic, surreal job with the redecoration. The grand scale, instagrammable Aloha signs, and copious giant flower ornaments make it feel like a cross between Willy Wonka's chocolate river, a Disney World dark ride, and Neiman Marcus without so many blouses. There's also a local micro coffee roaster in the back, can't wait to give it a try.

Homophobic. I was in the store with my husband on 16 November 2023 and we were looking at sunglasses. The older Japanese sales lady was very aggressive. She began questioning us on what our relationship was. After she asked twice I responded that we are married and he is my husband. She gasped and then spoke to her coworker in Japanese and repeated "husband" in English and they both laughed. The aggressive one then asked us both which one was "the wife." At that point we put the two pairs of $375 sunglasses down and I told her she was f...ing ignorant and working in retail in Honolulu she should be more tolerant. I expect this treatment in Alabama, but not Hawaii. She certainly has the right not to be an ally, but she has no right to behave the way she did. Clearly she needs to learn how to keep her mouth shut.

I would give 5 stars to the worker that was in another department that came over to make me my Dole Whip since there was no one there. She apologized for no one at the Dole Whip counter. We tried to offer her a tip but she wouldn't take it in a nice sincere way.I would give negative stars to the older female DFS worker that I guess is a greeter who was oh so polite to the Japanese tourist but snobbed us when we tried to ask where was the Dole Whip because there was no obvious worker in the area.I would give negative stars to the male DFS worker who basically accused us of stealing. After the nice worker made my Dole Whip left to return to her area I decided to take some pics of said Dole Whip with the intention of writing a nice review about her but this male worker came up and asked if we made it ourselves to which we replied "no that we paid the other worker". No apology by the male worker. You can make your own conclusions here. I know no DFS management is going to read this but in case you do and want to review your video cameras we were there on Saturday, September 28, 2019 around 8:40pm.

If you want the designer brand bags, clothes, cosmetics, etc. The Duty Free Gallleria is the place to go.I remember coming here a long time ago, it was ALL catered to tourists from Japan where almost every employee is able to speak Japanese. Then years later, it started to cater towards tourists from Korea. Now, it's mostly catered to tourists from China with many Mandarin speakers.The whole galleria is clean and organized. There 3 levels of shopping. The first level is the outlet quality designer products near the entrance. Further in is the Hawaiian cookies, coffees, and other Made in Hawaii food items. Second level is the cosmetics, fragrances, and toiletries including a few designer brand accessories stores, such as Coach, Kate Spade, etc. Third floor is the super high end designer brands, such as Burberry, Van Cleef & Arpels, etc. The only confusing part is the escalators as they're in random places and they're not two-ways. It's definitely a ploy to get shoppers walking through again. Just stick to the elevators! The prices here are usually slightly cheaper than at Macy's and regular retail stores, and add in the fact you don't need to pay the 4.712% sales tax AND there's a 5% Kama'aina discount. There's also more discounts if you purchase multiple items from one store.To be honest, I've never bought anything here for myself because I don't find it necessary to purchase brand name, higher priced items. I'm a Ross and Longs shopper. My wife enjoys this place though... I'm lighter every time I leave.Overall, it's a nice place to come to with so many brand name stores, Asian employees, and Asian tourists roaming around, and "Aloha" being said to you constantly. My favorite place is the small little phone charging station table on the second floor where I can charge my phone and check on Yelp!

This is a very nice shopping center featuring many high end designer brands. Of course we had to stop here, as it's wife's favorite spot. This is a 3 level shopping center with everything from designer bags, clothing and even food items. It's fun to browse, even if you're not planning to shop. Many of the customers are Japanese tourists. I noticed they're all cheerful and they're toting shopping bags from the various stores they have bought at. Fun place to explore if you are in to designer brands. All the shops we enter had friendly multilingual staff.Thursday Oct. 12 2917

If you want to buy some high end brands without tax it's your get-to-go shop. Just head up on the 3rd floor.~But not for me. The only reason why I wanted to go in herr is for the dole whip which is my favorite. And tbh to help cool-off myself from the heat in Waikiki. Another downfall on this store is that the way they build this building. Everytime I'm here, I'm so confused on where the heck I am going. It's a maze for me. And I'm having a hard time sometimes finding where to exit and the escalator down. Another one is that, the shop's clerk attitude. Where some of them they're rude after they'll learn that you won't buy their product. So unethical. ~But the products they got, from men to women' bags, wristwatch, perfume to make-up you'll find it in here. Also most asians go in here which reminds me of the movie entitled Crazy Rich Asian... ~But I'll still come back in here just to grab some dole whip and use their bathroom. I'm way too poor for their displays. Rather spend money to somewhere else.

I noticed depends on the brand, the shop clerks' attitude were different. But from 90% of them, I had good experience. Don't trust the price tag in good way. Just ask how much it would be. One purse had 30% off from the tag. And then they discounted 20% from it. It's not 50% off but still good deal.