Schofield Main Exchange

Commenting on Clothing Sales, but guess it's part of the Exchange here. OMG!!! Went to get some gear, and discovered many of the items are MADE IN CHINA!!! WTH!!! Sold in the US Army clothing sale?!

It's such an honor to be able to shop here. Thank you for your service to other Military families. I enjoy coming here to leisurely shop and dine as the food court here has a wide array of different foods to try and unless you come during peak weekday hours on lunch break it's usually never crowded. In addition I like the layout and prices of the main exchange! My husband and I usually bring our daughter here to walk around as there's a lot of space and the selection overall is great. This review would get a five star rating in a heartbeat however I do have to admit it gets very chilly in the exchange and I normally love the cold weather but it is pretty cold most days, so always best to bring a jacket if you are from Hawaii like I am.

Absolutely large complex! Variety of local vendors are there besides the PX that are very nice one. There was a table selling reflectors that caught my eye. I've bought it out of curiosity and price was affordable. It was my first experience shopping there. They now have self checkouts rather than waiting in long queue. I'm hoping to go there again soon to shop.

Smaller PX, but still a good amount of selection. No military ID needed for entrance but it is mandatory when checking out. Multiple open registers which works out. Women's clothing, maternity wear, junior clothes, kids clothes and men's clothes all sold here. The toy selection and shoe selection is limited compared to NEX. The clearance is always a hit! Drugstore and high end make up and skin care brands also sold here too. My interactions with associates are usually minimal if anything. I usually go in and either know where to look for my desired items or find them myself.

The store is not the biggest but they have a little of everything for the most part. The store is clean and well kept. BUT Customer service here is shitty! I feel like even if you are not having the best day you should still be kind! Smile a little FAKE it! The ladies here are so rude (for the most part all of the ones I have encountered) the ladies at customer service are just as bad. They need to do a training on Customer service because it's getting out of hand. Just last night I was helped by one of the ladies that is pregnant, I totally understand that she's tired, and just moody because she's pregnant! But Regardless you are at work! And you need to maintain a certain level of kindness. I have been helped by her multiple times and it's always the same attitude.

Actually had an employee flat insult me. I was so embarrassed & furious by her inappropriate comments as well as several other customers and employees around us that heard it. I'm older but not old I'm only 43, she wasn't much younger than I yet she made a point to state it so rudely with no regard to no one around. I was pleasant and polite no questions just an easy check out. As for the rest of the employees I've had great & not so great but at least none have been unprofessional ever.The store is decent has a decent selection of items. They are a bit pricey. I suggest shopping around but in a pinch it works

This PX isn't what I had expected it be. They are more expensive than the Coast Guard. Imagine that! And Schofiled has more people than the Coast Guard. So sad. Example: I wanted to buy a portable AC for my bedroom and the Coast Guard was $100 cheaper. Thank goodness that I waited and shopped around first. I also thought that the PX would have a variety of items to see, BEEP, nope not what I had expected compared to the NEX. Oh well, now I know, don't shop there anymore and jistnwither go to the NEX or Coast Guard.

I like picking up my online orders here. The customer service personnel are very helpful.Store is large with lots of selections and well stocked.That day I needed to use the restroom that's located between the AAFES entrance and the food court. I've been to that restroom numerous times and EVERY time I have I used it I've felt like I just gone to a large VERY public outdoor bathroom where you come out really feeling like you need a bath because you feel yucky dirtyI called the number posted of the person to report the restroom is need of services. NO answer‍Decided to go inside and ask for a manager and was accompanied to the customer service who got one of their managers to talk to.The manager was very apologetic the restrooms were not being attended like it should be and mentioned she'll definitely speak to the person in charge of housekeeping in the Aafes exchange of schofield.I'm truly hoping it changes because I've noticed this restroom trend not only there but their movie theater which unfortunately is even worse

Customer Service Called Customer Service to speak with someone in the electronic department regarding an Apple pencil that was sold to my son. Manager Thomas pass the call to the electronics department as requested. Lady gets on the phone low voice mumbling. I asked if they have an Apple Pencil gen #1 available or just pro because the representative sold my son a pro that was not compatible as he said it would be. She said she will go check mumbled just come in and hung up. He spent $129 on a product he was told was compatible. I just wanted to make sure it was available before I go up there. Now I got to be a Karen courtesy of Customer Service.

This review is specifically for the Barber Shop in the main exchange. I stopped going there about three years ago, because the service was poor, and the clean up between customers was practically non-existent. Several of the barbers were coughing heavily through thier masks, the chairs were not being wiped down, etc. (No, I don't want to sit in your post-PT flop-sweat during COVID) So, I thought I'd give them another chance. Mind you, I'm not terribly fussy about my hair, just taper it on the sides and neck, and take some of the length off the top. Too easy, right? The "standard" military cut. Well first of all, the price has gone up by like, six bucks or so. There are several public barbershops just a few blocks from my house that don't charge that. Most are $17.95 or so. The new pricing was $20.50. Yikes. Second, (and I think, like most people), just spend a little time cutting my hair. Not the slam-bam-thank-you gimmie money kind of service. I set the timer on my phone........I was actually in the chair 4 minutes and 48 seconds........efficiency is one thing, but butchery is another. Her clippers were dull, and pulled on my hair while she raked my scalp and neck. Then her clippers cut me. She nicked me just below my left sideburn during a "turn and burn" final clean up. No spray down with water and close trim, no septic wipe across the back of the neck and ears to temper the razor burn, nothing. I still had clippings across the bridge of my nose when I got out of the chair. And then she had the nerve to grumble when I put $0.00 on the tip line of my credit card reciept. Nope.......won't be back ever again.