Mimi L.
Oct 2, 2011
I was shopping at Ward Warehouse, and came upon Santa's Pen!I remember them from when they had their holiday shop at Kahala Mall and it was my favorite place to go to! Do you remember them? The super cute shop you could buy Christmas ornaments and have them personalized for you!They said they just opened in September and this store will be here for the holidays. I got a flyer and it has other store locations in Waikiki that are year round.There was so much to look at! They have every imaginable kind of ornament to put your name, or members of your family etc! They have alot of cute Hawaiian santa ones and even regular ornaments .. or, more like, wall hangings that I was thinking I could hang in my son's room all year round. They have sport ormanents, frames ornaments, some Hello Kitty ones, Christmas stockings that you can add beads to to personalize, even piggy banks and kid's door knob hangers. Saw lots of cute things for baby's 1st birthdays. This time I ended up just getting one thing for a birthday party for this weekend. A princess ornament. So, if you're looking for something original and something that is special, I'd definitely recommend this shop! The sales lady was real nice and professional and she was able to personalize the ornament as I waited. I'll definitely be back again!Oh! and the personalizing is FREE!!!! :)
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Debbie A.
Dec 7, 2016
love love love it!!!! I went to their store in 2013 and this is the first year to actually be able to hang it up!!! I have the Santa Hawaiian Style on his surfboard sleigh with Rein-Dolphins pulling the sleigh soo cool if you like Hawaii and Dolphins !!!
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Samantha S.
Feb 4, 2013
I recently stumbled upon the Waikiki Christmas Store in the International Market Place in Waikiki when I was on winter vacation. The store definitely stood out and the colors were amazing! They have such a good variety of Hawaiian souvenir ornaments (unlike I've seen since I've been here for over a week) and the staff was so warm and helpful. And...they personalize all of their products for free! The CEO, Karen, was in the store at the time and it was such a joy to see her working with her staff and helping out every customer in the store. She made the experience THAT much better for me.If you're looking for amazing personalized gifts for your family or friends, you NEED to stop by any of the Santa's Pen locations on Oahu. They also have an amazing website that I've used several times to buy ornaments for my friends here in Oregon.
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Andrea H.
Dec 2, 2015
Today before lunch (approx 11am) I went to Santa's Pen located in front of Macy's WWM. I purchased a small green gift box (3.00) and a turtle ornament with 3 green sea turtles attached to it, which was marked at 21.00. When the cashier rung it up it with tax it came out to 28.27. I reviewed the receipt and asked about the charges. I was told by the sales girl/cashier the turtles were miss marked. I asked about the others hanging on the display that were exactly like the one I had picked out, that were marked also at 21.00. The salesgirl pulled the others off the rack. I asked if they were going to honor the marked price. She informed me, she had to ask the lady whom was doing the writing as it was her decision. When the lady whom was doing the writing was asked she said she would not honor the marked price! I then informed her I did not want the ornament for 24.00 and would like a refund. She then said in a rather sassy voice with a horrible attitude, that there was no refunds! I told her that wasn't fair! I informed her that I could make a police report for false advertising. She in her very obnoxious way asked if I would go that far. She was very rude !!! She did at that point give me full refund.I would like to point out that no personalization was done and I questioned the amount in no more than 30 seconds. I have been a loyal customer for many years spending hundreds every year there and have never had such a horrible experience. I don't feel this was right and should have been given a full refund at my request without hassle, especially being the fault was on her side. I have brought this to your attention because the sales girl informed other things had been miss marked and wouldn't want this to happen to others.
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