S7 Icy Bubble - Wahiawa

This just might be my new favorite boba shop near my house. Can't get over the midnight tea, today the cashier recommended doing the sweetness at zero. And it was literally perfect. It definitely picked up while we waited for our drinks and ice cream. Excellent service, and boba and ice cream were perfect. Thank you s7 Icy Bubble Wahiawa

This is the second time having the same issue with the same employee: the young guy wearing sunglasses inside. You order, then he makes whatever he feels like making. We ordered two drinks, one with boba. He said there was no boba, which we said okay, fine. However, it came out with boba anyway...The other drink was specifically supposed to have no milk and no boba, and add cheese foam. It came out with both milk and boba, and no cheese foam. Literally the opposite of what I ordered but that's okay, mistakes happen, so I let him know what I ordered. He turned around to dump out some of the tea and add the cheese foam, and gave it back to me, still with milk and boba.I told him it was still wrong, so he ran away to hide in the back while another worker who was polite and helpful fixed his error while serving other customers, too.Update:Junelle,Thanks for your response. You are right that your employee should communicate better, although luckily the other staff member did so afterwards and offered the plain green tea. This isn't about food allergies as I have none, just about receiving what I ordered, but thanks for your recommendation as well.The point is, after telling the first employee again that I ordered "no milk, no boba" he gave it back with both "milk" (although I understand the jasmine has no real milk, it's the "milk tea" kind...) and boba (there's no excuse for this one). It is just my intention to let you know the lack of attention or care of the employee, especially because this is my second time with a similar experience. It's like he was not even listening to me.

The Wahiawa location has huge crocheted roses for sale $10 each - perfect for Mother's Day coming up. Super cute!Also, try adding cheese foam to your ube oreo smoothie - change your life :)

So disappointed to have to update my review with 2 stars. Came in on Monday around 4:30pm Memorial Day and there were 3 ladies working. I stood at the register for a while before the lady looked up from her phone to help me. I ordered a peach glow and was told they were out of peaches. I then ordered a midnight milk tea and was told they were out of the brown sugar walls. I proceeded to ask before deciding on something else if they were out of anything else. I was told boba, ube, and several other ingredients. There were 2 other girls chatting while 1 chopped strawberries and the one not chopping turned to tell the girl the list of items they didn't have and looked very snotty when I asked if their boss knew they were out of so many items. I don't see how a business like this can run efficiently when operating with minimal ingredients and stuck up employees. It's so sad too because this was my favorite location where previously the staff were always so cheerful and friendly but recently I noticed the staff has been very unfriendly.I ended up going to Teapresso in Wahiawa and had a wonderful experience.

Friendly staff who greets you when you walk into the store, they make the drinks pretty fast so you're in and out. It's not a place that gets too crowded with plenty of parking. Their menu consists of milk tea, flavored milk tea, icy bubble (Made with fresh fruit and sparkling water), fruit tea, fresh grinded ( made with fresh fruit, green tea, and cheese foam), purple rice yogurt, smoothies, and ice cream rolls. So, they have a little bit of everything that will satisfy your sweet tooth or drink needs. They do offer dairy-free milk alternatives, so you can sub out the milk and replace it with other options. I'll definitely be returning to get my fix bobaand try out some of their other options.

I came in around 2:10pm today and ordered some drinks. While I was drinking, I felt something hard inside my mouth. When I took it out, it came out to be something black, that's plastic. How did it get into my drink? I have no clue but this is unacceptable. Didn't even finish half of my drink either. I tried calling but no one wanted to pick up the phone.

This tea spot makes the best Thai Milk tea.I also love that they have all these cool gadgets that they sell.

I used to love coming here, but after tonight I probably won't be coming back. I usually ignore things like this but I think it needs to be said so other people don't waste their time & money.Around 7:15ish I made a phone call to place an order, mind you I'm parked in front sitting in my car watching these workers ( 3 young boys) sitting down playing the game "ISH" together while watching them not answer the phone, so I walked in and ordered my drinks that way. Upon coming in & ordering there is no "hello" "how can I help you" just NOTHING... instead I'm awkwardly stared down... while ordering, I asked a couple questions that the worker didn't even care to answer! (boy wearing black hoodie and sunglasses) it was as if I was just ignored the whole entire time.... And the drinks? They were all watery almost no flavor at all. I was so uncomfortable and disappointed that I didn't even bother to try and have them remake it or get a refund. Super disappointed with this place. It's really gone down hill.

People SkillsI went into the store and there were 3 workers. Not one of them said anything to me as I walked in - they just stared, which was fine. However, after a couple of minutes, other customers walked in and what do you know - they received a "hi welcome" from the workers. Another set of customers walked in and again, "hi welcome." I'm not one to get offended or anything, but I decided to walk right out and not buy anything because of their lack of people skills towards certain individuals.

Ice cream was good, but there was only one poor guy working and trying to serve not just me and my dad, but a bunch of other patrons who were ordering smoothies and other drinks.