Renaissance Honolulu Hotel & Spa - Marriott

It was a pleasure to stay at the newest hotel right across the Ala Moana Shopping Mall. We were here for 9 days and had a great time. The staff was very accommodating. Even got our room was upgraded to a partial ocean view and loved it. Two King beds was more than sufficient.We didn't expect to have plumbing issues the 1st night. The shower got clogged up. We put in a call to the front desk. Happy to report the whole issue was taken care of in less than hour. And, no further trouble for the rest of our stay.Valet parking is free for guest. However, overnight parking is pretty hefty $55. There is street parking free after 6pm but you'll have to get up early to move the care to avoid having to pay. If you plan on renting a car, I was told some people rent them as early as possible and then return them by 8pm before the the rental office closes to avoid fees.If you don't like the sand, there is a pool and jacuzzi on the 8th floor complete with several saunas. Lounge chairs are around with a a few grills if you want to bbq. We also took advantage of the washer and dryer to have clean clothes for the next leg of our trip, the Big Island.Walmart is next door. Target is right across the street. The MARA restaurant I heard is great especially since there's not many Mediterranean restaurants. There are many great places to eat nearby. Foodland Market is across the street if you want to get a Poke bowl. Several options for breakfast too. Yelp it.Ala Moana beach is very close by too.The contemporary setting had a very clean aesthetic. Hardwood floors and large bathroom were nice. Standard coffee was made available. Appreciated that.Would definitely like to stay here again on our next trip.

How often does the manager of the valet team go over and above the basic service? In my many years of traveling, I would say not often. It happened at the Renaissance Honolulu this past week. I was talking to Tommy Young, the manager of the valet team and complaining about the high cost of parking at the hotel, which is valet only. Without hesitation he shares with my wife and I that what some guests do is they rent a zip car from DriveHui.com, WHEN they need it, which cuts down on the cost of a rental car and of course the parking fees. He even offered to show us the cars on the 2nd floor that we could rent. Wow, I sure didn't expect that kind of customer service. He was actually thinking on my behalf and my pocket book. We started chatting and we had a lot in common. By the end of our encounter, we felt like we were old friends. I thanked him for all the information and he said "hey, we are family now." I will not forget his kind gesture, even though I will probably still rent a car and use the valet service. Thank you Renaissance for assembling a team that makes us feel we are indeed his ohana. I will be back in May 2025. Mahalo Tommy Young.

A round of applause for this hotel! I was debating back and forth on where to stay for my husband's 40th birthday with our kids since I usually stay in Waikiki area for convenience. For us, we had an exceptional week long experience here! I would 1000% come back and stay here again, and with other friends and family!Front desk and staff | Mindy, Adrian, and Ariel went above and beyond with their aloha spirit, which I truly appreciate. We stayed on the 38th floor, 1 bedroom, partial ocean view. Just beautiful. At night, it was extra dreamy with the city lights shining through the floor to ceiling windows.Room | I have a family of 5, so we can no longer squeeze on 2 queens, and we def need more space. The pull out sofa was not one of those nasty, creaky, and flimsy ones. It was a king size tempurpedic-like mattress that comfortably fit 3 full grown kids! A one bedroom is perfect. Room with hardwood flooring equipped with FULL kitchen, high end appliances like Sub Zero fridge, and Wolf range! Nespresso machine, microwave, dishwasher, slippers, robes. Let me tell you, if I knew what kind of game changer a washer/dryer was, we would have packed 50% less clothes! No need to buy tons of water, there's a water and ice dispenser right outside the room, and not in a separate scary room like most hotels! Just walk by and fill up!Elevator | Tap your room key, type in your floor level and it takes you straight up to your room! sooo convenient!Food | Amazing. I never expect much from hotel restaurants, but dang, MARA (Mediterranean food) was delicious! It was packed with people every night, like a NY restaurant! Lamill Coffee Shop served good coffee, not my type of taste, but hubs thought it was good. The best part was that they got weekly deliveries of Makua Banana Bread (North Shore), and it's soooo good! A huge shout out to Derrick, the manager for taking the time to chat with me about the restaurant and the hook up on the fluffy pita bread, sooooo yum!Dranks | Roberto and another gal (forgot her name, but I remember she had dimples!) was spectacular. They REALLY want you to enjoy their concoction, especially nice since I'm a light drinker.Pool/Spa/Gym | Complimentary Mini Hydrotherapy - yes please! Need a quick pump, they got you. Clean space and got all the equipment and weights you need. Saltwater pool with 2 jacuzzis, a fake turf area for play, bbq area to cook and lounge with friends, all for your outdoor enjoyment.Valet | $55/night. Yes, it's pricey. This is probably the least favorite part of my stay. You can text the number and they get your car ready. It can be hit or miss with this one though. Sometimes, it was ready to go when we got downstairs, but one time, we waited almost 15 minutes and were late to our dinner reservation 2 blocks away. But eh, no biggie. Honestly, you can't beat valet multiple times a day!Convenience | Walking distance to Ala Moana Mall, Target, Walmart. Close drive to Foodland and Don Quijote.If I could live in this hotel, I would. And guess what, you can! The other side is a residence where people actually live!I def prefer Marriott hotels bc of their attention to detail, and modern design. Renaissance is a newer hotel, and it exceeded all of my expectations. I hope to come back soon have another fabulous aloha spirit experience!Thank you Renaissance for your hospitality!

My recent stay at the Renaissance Hotel exceeded expectations in both service and comfort. From the moment of arrival, you are enveloped in a luxurious, yet inviting, ambiance--imbued with a modern sensibility that is both sleek and impeccably clean. Some of the artistic designs are from Hawaii's own, Sig Zane.The hotel's contemporary design aesthetic is beautifully complemented by an atmosphere that feels simultaneously sophisticated and approachable, offering a perfect balance for both business and leisure travelers (as well as locals).The staff exhibited a high level of professionalism, effortlessly blending warmth and efficiency. Each interaction was underscored by a genuine attentiveness, enhancing the overall experience.A notable highlight of the Renaissance is the inclusion of Mara, one of my favored dining establishments, conveniently located within the hotel. Its Mediterranean-inspired menu showcases an impressive culinary finesse, presenting dishes that are not only flavorful but artfully prepared, making it a must-visit even for those not staying at the hotel.

This was one of the newest Marriott hotel that we've stayed at this year. It was walking distance from Ala Moana shopping center and an easier drive versus from Waikiki to other parts of town.The negatives first since there wasn't much but enough to drop a star:Valet parking only at $55/night. On par with other hotels but still a ridiculous sum to park a car.Lounge was permanently shut down. No breakfast offer for Titanium members which was quite unusual.The positives:Upgraded room with partial view of water. Nespresso coffee.Huge gym with my favorite Concept2 rowers. There was even a punching bag.Lap pool (reservations needed).Multiple steam sauna rooms with hot and cold pools.Large patio and multiple pools that were quite empty throughout the day.Fast elevators.Friendly and responsive staff.Would likely come back and stay again.

I love this hotel, but it is pricey!!! We stayed here for a few days for my birthday month! It's a very nice treat and a memorable gift that will forever stay with me. You will meet a lot of nice people in Hawaii in general. It's such a calm place compared to a city and I love it!

The Renaissance hotel just recently opened its doors on February 29th 2024. Conveniently located on Kapiolani Blvd, across the street from Ala Moana Mall, and being 10 minutes walking distance to Ala Moana Beach. The Renaissance Hotel is the perfect place for a staycation or suggesting family or friends to stay while vacationing in Hawai'i.The interior design has modern-day art with a cultural influence added to it. From the 16th floor and up, every even number floor has a water and ice machine. The building has the state of the art technology showcasing the motion sensor lighting, fitness equipment, and high-grade digital touch screen HVAC system. The amenities at the property will make staying here very relaxing and comfortable.Everything from restaurants, convenience stores, and shops are at walking distance that someone's stay will be stress free.A must stay Hotel!

Beautiful hotel! Our room was spotless and the location couldn't be better. It's right across from the Ala Moana Center and within walking distance of Waikiki, without the super touristy feel. The gym is fantastic and the on-site laundry room really came in handy for our week-long stay. I would stay here again!

Brand new hotel with amazing pools. I prefer this location rather Waikiki which I find too busy so if you are looking for something more quiet but still accessible then this is the spot!Value 4/5Atmosphere 5/5Service 5/5Quality 5/519/20

New Mediterranean cuisine great for guests and tasty flavors! Love the 5pm run taster area and the back too is great for families with kids. The kids were still hungry after their order. More for a date night not for kids atmosphere.