Paula C.
Aug 2, 2017
Really great selection of good quality kids clothes with Hawaiian touch. Top notch customer service . Excited to go back and get Kahala (Made in Hawaii) Hawaiian shirts for my kids.
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Shannon P.
Apr 20, 2017
I was referred this children's store while shopping for a rash guard swimsuit for my 8 y/o daughter First off they don't open until 10:30 am so don't try and knock out your shopping early!Then they only had (2) rash guard swimsuits to choose from (in Hawaii across from the beach)I chose one...while still feeling good about my choice I was paying for it & was told that all sales are final on swimwear, I mentioned my daughter was at the hotel across the street I planned on bringing it to her and have her try it on before removing any tags to make sure it fits.The sales lady told me I should bring her in to try on first if I am not sure of her size...OK.I say OK, no worries this will be fine I'm fairly certain of her size.As she rings it up she prints a separate receipt that I needed to sign separately for her to keep at the store of me acknowledging the no return policy on swimwear, I sign it.Then she gets out a big red rubber stamp that says:"All Sales Final No Returns"for the receipt I would be taking with me and stamps it.Anyhow, as a 13 year former employee of Nordstrom I just couldn't help feeling not very happy with my whole shopping experience, and not appreciated as a buyer.I like the rash guard top and it fits...whew!I understand there are folks that take advantage of retail stores with returns and the stores are unable to return back into stock causing a loss of profit.But by setting a policy of a strict time limit and requiring all tags to still be attached is much more reasonable, and the store still able to re sell it is a win-win.
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