Right at the entrance!
Mulberry with green tea flavor
Phiten Aero Cradle Bed Pad with Metax and Aqua Gold technology
Irene M.
May 14, 2021
This place literally keeps me moving forward really!My first fix from them was when I worked at an office with PC all day my wrist was showing signs of carpel tunnel and I got their Metax Wrist/Ankle wrap and over time it went away. Over the year came other muscle issues using mostly the Titanium Sports Tape here and there.My current is the worst of all...healing from a broken ankle a pain and stiffness I've never felt ever after being in a walking boot for six weeks in a 90 degree angle it was beyond stiff and my skin is too sensitive for the sports tape so I decided on trying their Titanium Ankle Socks that are $16 for two pairs and have great arch support.Phiten you're simply the best for giving me so much "support"!! Thank you!!
Read More
Gail U.
Feb 3, 2021
2-3-2021 just opened the mailer this morning containing the 3 items ordered on line. I like to do it this way over the past year. It arrives fast and accurately within a couple days out of Pearl City.Previously I've been to the Ward branch at Ohana Market place a couple of times and have been a fan since Phiten arrived in the island years ago and has been in several locations like Shirokiya, Pearl Ridge and even still currently carried in LongsI think I've been a fan since purchases have included their socks, men's shirt, various sizes and strengths of Phiten patches, tapes, pink clogs, necklaces, bracelets, wrist items and more. They carry more merchandise I have yet to try.They are always coming out with newer and stronger support or pain relief. This most recent purchase I got a golf sock and insoles for hubs and a new version wrist support for me that's light, flexible, and binds around your wrist with a thumb loop and no additional bulky hardwear. Looks much cooler and I'm hoping you can pass through airport checkpoints as there is no metal. Maybe after getting vaccinated twice against Covid I can do a quick trip somewhere and validate it. Easy maintenance cuz you hand wash and air dry it as needed. I hope the socks and insoles helps give Hub's feet relief after returning to work. This morning the news repeated from last night that Hawaiian is anticipating another big layoff come April Fool's Day, sadly it's not a joke.
Read More
Lisa P.
Jul 17, 2023
Great service from the minute we entered. Found exactly what we were looking for. Got in and got out within a free minutes. We love and rely on many of the Phiten products.
Read More
Susan Y.
Feb 23, 2022
Good products...but CONSISTENTLY BAD SERVICE...like most of the workers don't seem to be happy to be there...and, least of all, to see a buying customer in front of their display area. Like, ladies, crack a freakin' smile, for goodness sakes...and a "hello" and "thank you" wouldn't hurt you now, would it?? Why do I always leave the place feeling like I've imposed on y'all with my hard-earned cash to pay for your--let's be honest, folks--overpriced stuff?? Ugh...I just dread the thought of going to their little space at the Ohana Marketplace (and their future space at the Don Quijote store this coming April)...but since they have their full line in stock, and my mom swears by Phiten, I'm kinda forced to.(To Manager Toshi--I read your profile...sorry but most of your staff is NOT friendly! Please consider re-training them in customer service.)...I was there today...crossing my fingers, not for a while again!!!
Read More
Tamami M.
Nov 7, 2022
I really love their all products to help my pain and good night sleep! Stickers are amazing.. I just got light cozy bracket with special ingredients. Toshi san is great . All staff are very kind and support our needs. Recommend to visit! ファイテンのハワイ店は最高です。今日はブランケットを買って早速お試し。すやすや休めます。トシさんはじめ素晴らしいカスタマーサービス^_^是非お試しに行ってみてほしいショップです
Read More
Tranparent S.
Nov 4, 2023
They provide good products. Costly but worth the convenience and quality. Good rewards program. You spend hundreds but get a few dollors off after spending dollars.
Read More
Shari Ann L.
Nov 28, 2022
Stopped by their store on Thanksgiving Day. We had time to spare and on our way in to Don Quijote we saw that the Phiten store was open! We were immediately greeted by Shizuko (my apologies if I misunderstood her name). She was very friendly, helpful and patient. We weren't in need of anything but just went in to browse. We left with some things, one of which was a knee brace. I love this knee brace! It fits so well and my knee doesn't swell up at the end of the day as it usually does! It's super comfortable and breathable! My husband loves their socks! His feet really did feel good at the end of the day! So happy to have found the store again. We don't go into town as much so we didn't know where the store moved to after Ohana Marketplace closed. Customer service was great and so are their products!
Read More
Leslie S.
Dec 1, 2021
I am a new Phiten customer and recently purchased their new Yuko Daily Care Hair Brush at a Craft Fair - one as a gift and another for myself. I wanted to know more about the product but the information on the packaging was in Japanese. I left a message at the Phiten store and began using my new brush. After just a single use, I noticed that my hair seemed smoother. As I continued to use the brush, my hair was not only smoother and more shiny, but the frizziness at the ends were practically gone! I was amazed and couldn't believe the condition of my hair! Toshi from Phiten returned my call the very next day and patiently answered my questions, explaining the technology behind the brush as well as the benefits of using it: smoother, more shiny hair! Having already experienced these benefits firsthand, I was completely blown away! I also learned that the brush is a great detangler and nurtures and stimulates the scalp! All this from a "simple" brush - but it's true! I can't wait to give this gift to my friend and to tell others about this wonderful product! It truly does live up to its claims!I'm looking forward now to trying other Phiten products! Imagine the possibilities! Thank you, Toshi and the Phiten Team! Awesome product and Customer Service!
Read More
Ariz A.
Jul 14, 2022
Accommodating assiciate.. explains the product well.. got free massage, too. Thank you!
Read More
Miho Miki M.
Aug 30, 2022
whenever I come to Phiten store, Toshi, Chari, Toki, and staff members are so friendly. I will just come in to see them. I love Phiten! It helps me a lot with playing tennis. And it helps me prevent from getting injuries. And all of my tennis friends have been coming and so happy!! They tell me Phiten help them a lot. I'm in + 65 USTA league.
Read More