Pele Appliance Repair

Pele was very honest about our old Refrigerator, its over 17 years old, best to get another one, Its our outside fridge in back our lanai, compressor died.we went to ross buy a refurbish one, should last another 5 years which is fine with us, cost us $475 with delivery. He also told me which Brand is good, and were they are made, if made in the United States excluding California it uses the new freon. Appliance made with freon R134 is well made. Fridge from Mexico and china sold in the US, and sold at Lowes or Home depot, will last you if your lucky, last less then 10 years. If made In the US, and not in California with R134 freon, will last 17 years average.

Needed our washer fixed and called Pele. They replied quickly and came within a few days. Cost was a little more than what was in our budget, however Jen is knowledgeable and also gave us tips on keeping our washer clean. Washer was fixed and is now working perfectly. Hooray for clean clothing!! Highly recommend!!

I needed to find someone quick to repair my microwave and Jen responded so quickly and had availability! Although our initial conversation was short she told me her price and based on my issue, what she thought was wrong with my microwave. She was able to do her diagnostic and fix the problem right there. From the other 3 prices I got, hers was reasonable. I was just glad that she was efficient, prompt, and that I didn't have to order additional parts.Give Jen a call for your appliance concerns and ask her any questions you may have, she's helpful and willing to explain her process and findings.

Our cooktop needed a repair, and I put in a request through Yelp for estimates. Jen messaged me and I followed up with a phone call. While the repair wasn't an emergency or needed to be rushed, Jen was able to schedule me for the estimate the following day. Jen assessed the repair and checked to see if the part was on island and gave me the total estimate. We scheduled the repair for the following week. Jen gave me a window for the repair, and that morning texted to let me know a more specific time that she would arrive. Repair was done, cooktop is working fine now, and I am a fan of Pele Appliance Repair. Thanks, Jen!

We called Pele repair about a week ago because my washer stopped draining the water at the end of each cycle. I was pleased to see a lady repair person come by. He accurately assessed on the first try that the motor needed replacing. Within one week she had ordered the part and made it back to replace it. Unfortunately I tried the machine right after she left and I ended up with a flooded bathroom floor. I called her back and she was on another job but made it back here within 2 hours. She assessed there was a clog in the line behind the washer in the wall. This clog probably burned out the last motor. Although she is technically a repair person she had a professional snake in her truck. She could have stopped right there but offered to sneak the line for us instead of us having to wait and call a plumber another day. She also charges a fraction of what a plumber's call would be. She had to sneak the line more than 20 ft in. It was a nasty dirty job but she got it done! The line is clear and my LG is working like a brand new front loading HE washer like it should be. She saved us time and money and then gave me tips on how to keep the machine clean and do maintenance on it. Jen went above and beyond what I or anyone could possibly expect. As a tenant I appreciate the quick service and my landlord appreciates a great price. Thanks Pele Appliance!

We're very happy with the repair of our LG Washer.She does most of her scheduling through texts, which makes it easier for her.Although it was the busy holiday season, they managed to fit us in, knowing how important it was to us.

We're very happy with the repair of my LG Double Oven.She did all the work herself on a double oven top and bottom that had to be taken out of the wall.She does most of her scheduling through texts, which makes it easier for her.She got back to me the same day. Although it was the busy holiday season, she managed to fit me in, knowing how important it was to us to have an oven that's works.I recommend her very highly, great person and great work. Thanks again Jen. Diane L

Jen was able to come on a saturday (1 day after I called her) to take a look at my washer. She prioritizes appliances like washers, stoves and fridges since she knows how critical a time sensitive diagnosis and repair of these appliances is. She is efficient and accurate and I appreciate her expertise.

Jennifer responded very quickly to my inquiry for a quote. Jennifer was at my house to service our refrigerator within a couple of hours of first contact on a Sunday!!! I must also mention it's a holiday weekend! I feel her prices was reasonable. I really appreciated her honesty about the repairs. Due to the cost of repairs, she suggested that we purchase a new refrigerator. She gave me a list of preferred brands and brands she would not recommend. That helped me a bunch!!! Highly recommend using this business.

NEVER HIRE Pele Appliance!!! I would give her 0 stars if I could. Jenn charged me $125 inspection fee + $355 to repair a dryer that wasn't heating. 4 months after installation, I called her to let her know that the dryer was not drying again. She said it would cost me another $480 again, as her warranty was only 3 months without any exceptions. She said she changed all the parts including the heating element and new thermostats/fuses. Most all suppliers including Amazon and Reliable Parts will give you a 1 year warranty on parts. She should've fixed the dryer for free and didn't even want to give me a break on the $125 inspection fee the second time around. I ended up fixing the dryer myself. When I inspected the dryer she didn't even reconnect the exhaust hose to the wall outlet, which was left dangling in the back of the dryer. Really shoddy work, and zero customer service.