Pearl Harbor Tours

Give Jeff a big raise. He was very informative, personable, professional and humorous.

Super disappointed. They make it hard to get just what you want without going through the entire thing with them. Spent 1.5 hours in town that was worthless. Only was allowed 15 minutes at the Arizona Memorial. Would not recommend this at all.

The complimentary 35-min tour for the the Battleship Missouri was very informative. We joined the Chinese/Mandarin group, and our tour guide was very knowledgeable and fun to be around. My parents and I had a great time!

If you have a chance, please book your Pearl Harbor visit through this company! They are absolutely amazing. From the call to their office to talk about options to the inter-island flight to the actual tour, we could not have asked for a better experience. Ozzy was our tour guide and he was absolutely fantastic about checking with us, making sure we knew where we would go next and how to get there and answering each and every question. He also suggested that we check at the airport to see if we could catch an earlier flight back to our island, and we did!! Saved us two hours of waiting at the airport. These people are AMAZING!!

Sam was a great tour guide. We had so much fun. The only downside is the office that answers calls the customer service is a little rude and unfriendly. However the tour and Sam are awesome.

What a great tour !Our tour guide cousin Boyd was very informative, funny and made the whole group feel comfortable.We went to Pearl Harbor , the Missouri and downtown and left with a better understanding of all the events and places we visited.

Cousin Boyd was an incredible tour guide. We felt safe the entire time and he went above and beyond to entertain and explain every step of our adventure! Pearl Harbor was a bucket list item for us and did not disappoint. Boyd additionally dropped us off at the flea market where we could shop for souvenirs! 5 out of 5 stars and we will definitely come back again!

I highly recommend Pearl Harbor Tours. We purchased the Circle Island tour and started off at Pearl Harbor the first stop on the tour on Monday. While there my girlfriend got sick and we ended up taking an ambulance ride to the ER! So we could not continue the tour. After we got back to hotel after leaving hospital, I sent a text to them asking if we could redo tour another day after explaining what happened. I thought would say no but they agreed to do another day! So we went another day and had a great trip! Tour driver and host Kenny was very good with lots of history of Island and knew cool spots to get lunch and little secret spots to get awesome views! Was such a great day!

The experience was quite negative. Pearl Harbor Tour and the tour guide were extremely unprofessional.The evening before the tour, several guests, including me, received two texts of two different pickup locations. Another guest and I both replied to ask for confirmation but there's no response at all. I followed up the next morning at the pickup hotel via text, and finally got a call from Kenny, the tour guide.The first half of the morning was fine, until later on the bus, Kenny asked if anyone needed to be back in Waikiki at a certain time. Two couples mentioned that they'd have to be back by 3:30pm and 4pm for luau pickup, which perplexed the entire bus of guests because the scheduled return was around 5pm. I privately asked Kenny if we'd skip parts of the tour and he said no and that he'd just go to any off-the-beaten-path destinations that tour guides sometimes make. Nonetheless, that's not the case. We were not given enough time at various stops in the rest of the day. And there's absolutely no stopping in North Shore. It's just a drive-through, while the itinerary lists several stops in that region.When arriving at Dole Plantation, Kenny said there's only 15 minutes allotted when the itinerary states 30 minutes. Another couple was not happy about the shortened time, but Kenny said he usually gave 20 minutes at this attraction. The couple walked off the bus but that agitated Kenny, and he chased them for an argument. The couple kept walking, and I heard clearly that Kenny said: "Don't you disrespect me like that. I will just leave you here." Later when we arrived at the second hotel drop-off point, I noticed a $20 bill in the trash and told Kenny. He said not to pick it up. I suspect that's the tip that the couple left him.Lastly, Kenny sped on the highway, endangering the safety of everyone, trying to return to Waikki before 3:30pm.I, and I am sure along with the other guests, wondered how those two couples booked separate tours that cut into this day tour, when Viator or the official tour company website clearly spell out the end time. How could this tour operator permit this behavior, affecting the rights of the other guests? Why would everyone else need to compromise for four people who could not read the itinerary? And this tour operator furthered enabled the tour guide to cut the trip short. Those four people should've gotten their own transportation back to Waikiki, just like on the cruise ship, if someone missed the pickup time at a port, that person would be responsible for their own transportation back to the ship. Additionally, there's not even a single apology from those four morons nor Kenny.I already put the tour fee in dispute with my credit card company and informed Viator because this tour operator did not fulfill the service purchased. This company should give a partial refund to every guest on this tour, except for the four people who stupidly booked luau that affected the entire group.

I did the Pearl Harbor and Oahu Circle Island Tour. Kenny did an amazing job. He made it personal due to him being born and raised on the island. He was able to inform us of all the changes the island has been through since he was a child. I would definitely recommend him as a Tour Guide through https://www.pearlharbortours.com.