Paradise Cruisers

My gf and I were looking for a 1-2 day moped rental and found this place while strolling down Waikiki (looks like they have a duplicate location in a different part of Waikiki).I got to say that I was pretty pleased with the overall experience. Admittedly, the mopeds were not new (most had ~6,000mi on them) and had some wear & tear (the horn didn't work on one of them, speedometer was busted on one of them, fuel gauge was busted on one of them, etc.), BUT otherwise they worked fine and we had no problems touring around downtown, Tantalus, Diamond Head, Punchbowl, etc. The guy quoted 90mpg but I think it was probably more like 60-70mpg, not bad, regardless.Cost was $1/hr, so $24 for a full day + ~$6-8 tax (optional insurance, which we declined, was ~$6). When we returned it the guy offered a 2nd day for only $20 (+tax) so apparently there might be some room to haggle and get multi-day discount).most of the other places look to advertise $25-35/day (plus fees), so I figured this was a decent deal.A different reviewer noted problems with them charging her for damage without her knowing after she returned it, so I made sure to meticulously document any damage (mostly scratches) already on the bikes. We didn't have any problem returning it (just make sure to fill the gas when you get back). In retrospect it's probably not a bad idea to take quick phone pics of the bike to have extra documentation what damage was/wasn't there when you picked them up.With respect to service, Ladell was super friendly and laid back, and I think it was Blake that helped us return it. Overall it was a great experience, minus one star for the very-used, slightly busted bikes. I'll definitely consider renting from them again next time I'm here.

I must say Paradise Cruisers was great. I encouraged my wife to go out for a ride. Steve was great and very encouraging. We took off in the 3 wheel scooter. As he left his lot, it started to rain like it was in the days of Noah. My wife was MAD MAD. I said I am so sorry. So we went around the block was headed back to maybe say this is a bad idea today.We stop at a light and Steve rides up on to encourage us to continue. He said its done now. The sun will come out. You know how Sistas are about their HAIR.WE THE SUN CAME OUT WE DRUED TGE HAIR DRIED.So we had a wonderful 2 1/2 ride around town. THANKS FOR THE EXTRA 30 MIN STEVE.Thanks Steve a brother had to redeem myself with your help she had a blast.Thanks man when we return we will look Paradise Cruisers up.Good Service Steve.From Glendale Arizona.

Such a SCAM! This place is shady . . . BEWARE! What was supposed to be a memorable time with our kids ended up being a nightmare.We rented three scootercars for 4hrs and after the 2nd hour one broke down. We had to wait an hour in the burning sun while they came with our replacement. Surprisingly, the replacement also made the same noise we had heard right before the first one broke down. We didn't want to chance it so we ended up returning early. We asked the Asian lady that worked there for a refund since we did not do the full 4hrs and also, an hour of it we were stranded on the side of the road. She refused and still wanted us to pay for gas. My husband argued with her but we ended up giving her the money.Obviously they do not maintain the scootercars and they have poor customer service skils. Not chancing it . . . not worth it . . . never ever coming here again.

Spent 10 days in Hawaii, Maui and Oahu: and the one day we rented here was one of the highlights of that entire trip!We found Steve & co because we were looking for something fun to rent that we could take my daughter on (and Hawaii law prohibits that on normal mopeds so that was out). We rented the Hello Kitty Scooter-Car, (which included a pink cat helmet--with rubber cat ears--for my 5 year old daughter). Putting around the island on that thing, we were mini-celebrities, people would wave to us and take pictures. It was hilarious, and a lot of fun; my daughter absolutely loved it and will probably remember it for her entire life.Steve is great. At one point (after driving around Diamond Head and Haunama area all day) we had stopped at Rainbow Drive Inn to eat and the car wouldn't start (possibly I left something on that drained the battery--don't know). Steve came right over, checked it out, left once more to get a replacement battery and came back and installed it--no charge. We were back on the road in 30 minutes. At the end of the day, when we dropped off our rentals, he gave us a ride back to our condo in Waikiki.Great service, great experience. Highly recommended.

This place was perfect for some Anniversary fun! Last minute rental of the "hello kitty" mini-Trex was so worth it. Super friendly guy & didn't break the bank. So worth renting from here

My friends and I had a few hours to spare before our flight, so we figured "Hell, let's just rent some mopeds and cruise around for awhile."We called pretty much every place we could, and they were all rented out. Paradise Cruisers had enough for all of us. I read the reviews and thought "Screw it - I'll give it a shot anyway."Service wasn't that great. Lots of "Look, this is how we do things here" type of talks. Really not friendly and it bordered on intimidation. I have no idea what Steve has up his %$# but he needs to get a doctor to remove it.We rented the bikes, and they were in pretty awful condition. We stopped by a beach briefly (literally like two minutes), and it took about 10 minutes to start mine back up. We had to slam the manual start nonstop and it backfired a ton.We go to a gas station and fill up. Each of our top-offs was like 50c. We brought them back to the place, and this guy working there claimed that one of us didn't top off. When we pushed back, he said "No, you didn't top off right. You have to..." and he showed us this ridiculous method that had never been disclosed AND HE WANTED $10 TO COVER IT. "So I don't get in trouble with my boss." Honestly, that's probably total bull.Anyway, this place is sketch. They aren't cheap. The mopeds are dying. The staff are crooked. Just don't bother - there's so many other places around to go to.

Called to make a reservation and the woman who answered was such an unprofessional shrewd impatient girl. She answers the phone with "What you want?" and I asked if they had the three wheeler available and she "no, don't waste time." and hung up on me. Well, your extreme impatience lost a sale and got you a bad review. So there you go.

I am a hawaii resident and this place is a SCAM. They lure you in with their cheap prices and "hookups" than screw you over when you return them. The Pete dude is immature, and unprofessional He was making racist comments about previous renters while we were renting our mopeds, he also had his Facebook open in front of us chatting with people and making inappropriate comments about girls. He also was behaving really suspiciously (high). The gas tanks weren't even full, which wasn't a big issue because it only cost $3 to fill them, but he charged us a $20 refueling fee upon return for each moped, even the two that were full. I personally wasn't there to return my moped with my 3 friends because I wasn't feeling well that morning. He took my absence to his advantage an accused us of crashing it, when the suspected "damages" were already there. He then assumed I didn't come because I crashed so badly and must have hurt my leg. This man is a complete moron. FYI the mopeds were already shitty and one was falling apart. All in all he charged an extra $100.Anyway, this place is a scam. i have never met someone at a place of business who acted so inappropriate and asinine. If i had the energy I would take legal action. AVOID this place.

Very unprofessional. Called to get some questions answered and Steve was very impolite. He rushed to get off of the phone and answered so quickly that I could not understand him. When I asked the question again because I couldn't understand him he became really sarcastic. Then he advises me to come down and visit their shop! I don't think so......and get this one, I called the shop number for my inquiries and the owner text messages me from his personal iPhone harassing me about my review of his business. I frequent Yelp like many of you reading this review right now and appreciate truth and reality! You get it how it is, it's just unfortunate that it's not as good as it could be. Maybe it's an eye opener as a business owner to treat anyone with respect and appreciation. You're in the realm of sales where your business is to cater to the public to bring in income for your company. HELLO, has anyone heard of customer service sells itself?!?!?!One more thing that may be useful is if you're looking for more that 4 carts because you may have a large group of people than this is definitely not the company to use. He told me he only had 4 carts!!!! So if you're not the lucky four in Waikiki to get one of them you're s$@& outta luck!

Like to say I liked this place, but it was closed before 5pm and no one there. I stopped someone and asked if it was out of business? Looked run down and scary!! I'm from ny and not usually scared!!