COVID hours as of 11/7/2020. Their website hours need to be updated. I waited all week to come here Saturday to find they are closed.
Pinky F.
Jan 16, 2024
They got it all in plumbing and irrigation. I'm sure they got more but I wanted landscaping equipment and they had it unlike other outlets.
Read More
Lisa L.
Aug 19, 2022
This is for the company "Pacific Pipe" itself not the "Pearl City" location. This company fkd over my other half's business. They had his payment information (card with company address) on file and this whole time they have been charging someone else for almost 2 years totaling over 50K. Now they are demanding for the money which my other half agreed to pay back but they are asking for too much money at a time. With the cost of construction material going up our company is having a hard time staying afloat without this ordeal. I honestly think they should take a percentage of a loss because it's their fault not ours. Now our company taxes will be fkd up too.
Read More
Ina T.
Jun 25, 2019
I've never done business with them myself.my husband always deals w/the transactions so this was my 1st time dealing w/their representatives. It was a little intimidating as most of them are males. However, when I approached the desk I was only greeted with the utmost respect and they were super helpful. I worked directly w/Tony who was a contact we have through a vendor. He was super easy to work with and pretty fast. I'd definitely recommend doing business w/them .
Read More
Michelle S.
Nov 6, 2018
I had to get a few replacement sprinkler heads and this is the closest place to home that sells it. When I entered I went directly to a sales rep for help rather than walking around to try to find what I was looking for. The gentleman that helped me was very willing to help and was able to answer all of my questions. One of the heads I was looking for was not on the floor, instead of him just saying they were out he took the time to check in the back without me having to ask. Thank goodness they had more in the back and he took the time to check. I was able to find what I needed and am glad I was given first class service. Will definitely be back when I need any sprinkler replacements.
Read More
Margaret A.
Nov 12, 2019
I telephoned Pacific Pipe on the recommendation of my irrigation and landscape lighting contractor to see if I could find a replacement low-voltage light bulb. I was given another telephone number for the lighting department. I phoned that number and reached a recording, which asked me to leave a message. I did so, clearly stating my phone number, and never got a call back. Maybe they don't bother with women?
Read More
Calvin V.
Jun 3, 2020
Called to see if the had a product I needed and never got a call back. I went to there store they told me to wait outside and call. I called told them I was outside. 20 mins later and I people are getting help who arrived after me. This is bad costomer support
Read More
Damon A.
Oct 21, 2013
One stop shop... Tools, power equipment, and more. Plus, all the irrigation parts you need. They carry Rainbird brand which I personally prefer. Also, there is a Stihl dealer and does repairs too. They also hold irrigation classes that might be helpful to contractors and possibly homeowners... Just ask
Read More
Unique Auto Recon K.
Mar 28, 2016
Awesome customer service, very helpful with helping me find what i needed to set up my sprinkler system.Mahalo
Read More
JR B.
Aug 4, 2017
Went in today after some online research on Hunter website. Found out they were a local distributor. I'm not a landscaper, just a homeowner looking for sprinkler heads, so I thought it would be intimidating. When I walked in I asked if they were open to the public and a guy named Daniel cracked a joke and felt comfortable after that! Daniel also gave me good info on the product and also talked story for a little bit. Just awesome customer service. Coming back again to get more sprinkler heads.
Read More
Daniel R.
Nov 27, 2024
Big Mahalo to Lance Rodrigues at Pacific Pipe!!Lance helped me with a replacement timer for my yard irrigation system. He was very patientwith me and he gave me his card so I could contacthim if I had any problems. He called me the next day to check on how I was doing... Not Well! He gave mesome further instruction and I got things worked out.Lance's customer service was definitely over and abovewhat I expected!! Mahalo!Dan R.
Read More