Okome Bento And Sushi

I really like the self serve style here as well as rolls that's made and ready to go for customers. We tired 2 kinds of rolls. Red dragon was good. Spicy shrimpRoll was good. Takiyaki hated it. I was hoping it was crunchy from how it looks but it wasnt. This was not for me. Kabocha tempura was sooo good with tempura dipping sauce!! I had to go back and order 2 more orders!!

I came here to get a simple cold udon and a side chicken Katsu cuz I was craving it. I've been here before and got the hot udon (was kinda salty) tempura was decent! This time I got the cold udon. It had a bunch of ice inside. I used to work at a udon restaurant and order cold udon at other places, never have I ever had a bunch of ice in my cold udon. They also don't separate the sauces or soups. So if you get cold or hot the sauce or soup will be in the same container as the noodles. The noodles were cooked good, not too soft or hard. Decently priced.I order a side chicken katsu, I'm pregnant and I was craving it... when I got it, it was so thinly pounded out and not juicy at all. Yes it was crispy but nearly burnt... it made me think I should've went to L&L cuz for the amount you pay for a size Katsu here was $11+ dollars. You could get a mini place of chicken katsu at L&L and it would be juicer and not so thinly pounded. I wouldn't get the katsu here again. So expensive and junk! I was totally bummed. I didn't eat it all that's how bad it was.Also they need to clean their soda machine cause the ice part looked so mildewy.In all I got a plain cold udon, 1 side of not good chicken katsu, & 1 piece of shrimp tempura for $22 something dollars. I was appalled. But I'm pregnant and was starving. If you come here, just stick to the tempura and udon. It's not "authentic" as they claim. But you get to scratch an itch if you're wanting udon.Also the service was pleasant.

This use to be one of our favorite places to eat at the mall. We would come quite often but found that over time, the quality of the food has gone down. On our last visit, I was disappointed in the service I received and couldn't believe what I saw as I was waiting for my order.It wasn't too crowded but there were a few patrons dining inside. I made an order with at the front of the counter where you can order combos. I proceeded down the counter passing the heating station with all of the tempura items toward the sushi station to make a sushi order. In the past, we ordered with the person making sushi but as I started taking to employee making sushi, the cashier spoke up and said that I needed to order with her. Totally fine, so I placed my sushi order with her. I ordered 2 combos one of which was udon noodles and a chicken katsu don bowl and the other was a miso butterfish and spicy ahi combo. I also ordered the mix okome nigiri set.Love that they packed the noodles and udon broth separately for take out. After placing my take out order, the cashier asked me if I needed a bag. I asked if there was a charge as I made a take out order and it was obvious that I ordered a lot of food which I could not carry without a bag. She proceeded to tell me yes for the charge of the bags. I assumed it was for the brown handle bags, so I asked if there was a charge for the no handle plastic bags (produce grocery bags) which were in a big roll on the side shelf. She said that those bags had a fee as well. I needed a bag for my order so paid for it.As I stood near the door waiting for my order, I was looking around and couldn't believe my eyes. I observed a male employee using his bare hands to move every piece of shrimp tempura under the heating station from the back to the front. A lady walked up with a tray and wanted to grab some items and just looked at him in awe... I was in shock at what he was doing. He was not wearing any gloves and didn't use any utensils to move the food. Instead, he used his bare hands. I'm not sure if this is common practice but I don't think we will be returning.I was also shocked that when I went to grab my order, another cashier offered 3 people ordering food free plastic bags. I was a bit bothered that I needed to pay for bags for my take out order and others were not charged for bags.Our food was just okay on this visit. I don't think we will be returning due to the unsanitary practices and quality of food. I hope that they are more consistent with other customers in charging them for plastic bags. If there is a charge, it's fine but please be consistent even with take out orders.

I've always been a fan of their fast to-go service and their food is fairly decent. But I am baffled as I was picking up my to go order. I ordered 2 plain udons which I requested for the noodles to be separated so they don't get soggy and 2 sushi rolls. The young girl (cashier) just handed them to me without any bag like I was supposed to carry all of them with my bare hand?! Please make it make sense! Then I had to request for a bag so I could carry all of them. Then she just handed me the bag and then stared at me while I packed it myself. I've never had to request for a bag, especially on a big order like that. Did the policy recently change or was she just plain lazy? This happened today, January 2, 2025 at 5:45 pm.

It was pau hana Friday & I went out for a bite after work with my homie - Nate Y. so we decided to venture out to Kapolei to look for some grindages.My original plans were to check out this Chinese restaurant in Kapolei, only to find out they were not longer in business, and a Vietnamese restaurant had taken over the spot.So on to plan "B" where we decided to head over to the Ka Makana Ali'i Shopping Center to see if we could find another joint to try out.Upon walking around the mall, we decided to check out Okome Bento & Sushi, as Japanese food sound pretty good.As we walk into the restaurant, we were greeted right away, and after looking over the wall menu, I decided to get a Curry Chicken Katsu plate, and my friend ended up getting a Udon Noodle dish with a side of Pork Tonkatsu.What can I say about the food?Ai-yai-yai and shame on me for coming here! Just take a look at my food pic, and it will explain it all!My mystery chicken katsu was basically batter on pressed chicken as it was paper thin (and I'm not exaggerating!). My meal was highly disappointing, and for what they charged, vs. what I got wasn't worth it. My friend Nate, also commented on my plate, and was shocked by the chicken katsu serving.Yes, I get it that we live in an inflationary world where employers are forced to pay higher wages, on top of paying for material. It also doesn't help that insurance rates have gone up for all businesses.I guess for restaurants, to turn a profit, they start cutting some corners to keep prices in check, but at some point, at the end of the day, you will hurt your business by serving food that is not edible.

Ordered ahi Katsu bowl. Katsu was thin and not much fish, just batter. The fish also made my throat itchy after. I don't have any food allergies. I like the option they give to either have white rice or multigrain rice. The worker was also very nice to fulfill my request to have my veggies in a separate container. The concept is great to be able to have different food booths with the grab and go premade bentos but also able to order food made fresh. I think this bowl was around $12. Don't know if I'll be back for the ahi Katsu. But maybe I'll come back to try the sushi.

You can't go wrong with sashimi over salad! Pair it with the variety of tempura you can choose from. The tempura is just alright but there's other items such as Takoyaki that they offer.

It was finally time to try this place after passing it up a few times when we were on the island.We didn't know what to order or how to place an order.So we ask the person that was there and he was very helpful.So after a few minutes we placed our order.My girlfriend ordered the Udon tempura and I ordered the Kitsume Udon.Also there were various tempura that you can help your self.I took the Oyter tempura,Ebi tempura n the Ebi tempura.My girlfriend took the vegetables tempura n the shrimp shumai.I enjoyed it a lot!.I liked the soup.It had a sweet umami flavor n the udon had a good nice firm texture.The tempura was good also.My girlfriend also enjoyed it!..So when we are back on Oahu we are definitely stopping by.Customer service was good n the establishment was clean n comfortable.

I love eating here when I come to kamakana. The variety of tempura you can choose from as well as make your own recipe for donburi..service is quick

A Hairy Situation: Why I Can't Roll with Okome Sushi Anymore. I wanted to love Okome Sushi, I really did! The staff was super friendly and welcomed me the moment I walked in, but I just can't stomach what I experienced here.The deal-breaker? A long, thick strand of hair in my sushi and I'm talking a hair so thick it matched the size of the spicy ahi chunks! Gross. It wasn't just a one off slip, every table, booth and even the soda machine area seemed to have a permanent layer of grease or spilled liquids. I mean, I'm all for a good vibe, but sticky surfaces don't exactly scream "fresh" or "clean."I've given Okome a few tries, hoping it would improve, but this was the final straw. The welcoming cashier can't cover up the lack of cleanliness and while a friendly greeting is great, I'd rather focus on what's actually going in my mouth. Sorry, Okome.... until the cleanliness improves, I'm rolling on to other sushi spots.