Oahu Airport Express

We called 24 hours prior to our departure and they were able to accommodate us. They were on time and were able to transport our family of 9 in two vehicles. Chris was our driver and he made the drive enjoyable with great conversation, we will definitely use them again when we come back to Oahu.

Called a few days ahead of time to reserve, and was told we'd be texted the driver's info the day prior. We were not and called after business hours luckily they got back to us.It was $30 cash for the service, a good deal for three people compared to a taxi.The driver was on time, and friendly. The van was old but clean I would use them again.

Here are the pros: 1. I called in less than 24 hours from my flight and he accommodated. 2. I thought it was weird that he asked me to call him from the baggage claim and to stay inside until he calls back but then I realized that was to accommodate me. To keep me in the AC for as long as possible. 3. He's a senior citizen but he wanted to load my bags and insisted I wait in the van. 4. His prices were reasonable 5. "I've been doing this 35 years. I know all the tricks. I know how to get you there faster." Cons. Can't think of any. He's on my contacts now because I don't want to use anyone else.

Dave must either need a vacation, or he seriously lacks the aloha spirit. The other reviewer was not exaggerating about his apathetic, discourteous attitude or about getting lectured by him. He does a stellar job at giving tongue lashings that's for sure. Perhaps he should consider renaming his business to Nazi Airport Express! Before you're convinced by anything in Dave's long-winded rebuke of the other reviewer, we WERE paying customers, but will NEVER patronize this business again nor recommend them to anyone. Other than the apparent arrogance and rudeness of the owner, here is what happened to us.In December 2010, we hired this shuttle service upon our return home to Oahu. Because our plane arrived during the H-1 rush hour traffic jam, Dave sent what appeared to be an off-duty, rundown taxi cab which included a filthy backseat littered with a child's lost shoe, a regular-sized umbrella and other personal bits of junk like wrappers and paper that belonged better in a garbage can. After climbing into the smelly vehicle, the "cab" driver proceeded to explain that Dave probably didn't want to get stuck in bumper to bumper traffic and that this might be the reason why he received the call to pick us up. Whatever the case, at least we were home and could jump into a hot shower after sitting in a pig pen for the 45 minute ride. This is another perfectly valid reason why we will never call on this company again.

-reliable-prompt-clean-if cannot do himself, will refer to someone else for same price-$30 from town to airport-much more economical than parking your car in long term parking if you're going away for more than 2 days. and safer!

These people are so so nice and helpful. On time at 5 am and reasonably priced. Forget Uber cause this company is way way better. I will use them every time.Glad I found them on google. Mahalo!

I attempted to book a reservation more than 3 days prior to my arrival in Honolulu. I was told quite pointedly that they ONLY book reservations 1-3 days in advance. When I said that i was concerned about them being booked by the time I called, Dave admitted that this was a possibility. When I said that I like to take care of such things in advance, he said that they have issues with "people calling and wanting to do things on their terms and then get snotty with me when I won't do things their way." In my opinion, that is not good customer service. Whatever happened to "the customer is always right?" I work in the hospitality industry and it is not unusual for people to book airport transfers well in advance and certainly more than 3 days out is not unusual. Thank you, but I prefer to spend my money with a business who wants to do business on the customer's terms and not their own.

At the last minute, my husband tells me he can't pick me up from my mainland flight...so I call these guys. BOOM. There they are, right outside the doors, waiting for me when I get off my flight. Friendly, flexible and affordable. Van is clean. Driver friendly and safe, no charge for luggage and just me - right to my door - no sharing. I was a little light on cash, so I paid with a credit card and got no heat at all. Seriously. What else can you ask for (besides an airport pick-up from the husband). Then again, I am thinking that the shuttle ride is more reliable than the husband....

I used these guys four times over the course of two back to back trips. Dave (I believe that's his name), the owner, is a bit gruff on the phone, but the driver he assigned to pick me up, Candy, is a real nice lady. Prior to traveling, I was given the instructions as to how the pick up would go down. They would be monitoring my flight so they could see if I was on time or delayed. Upon landing and retrieving my bag, I was to call and indicate that I was ready to leave. They would tell me exactly where to stand and *boom*, I'd be whisked away. It went just like that. When we were wheels down in HNL, I turned on my phone. I had a message from Candy, introducing herself as the driver who would be taking me to my hotel and that I should give her a call when I had my bag and was ready to go. Went to baggage claim, walked out and called her. Within a couple of minutes, she was at the curb and off my partner and I went. During the trip to the hotel, I asked about paying with a credit card. Candy hesitated because I suspect she wanted the cash out right. I hesitated because I was saving the cash for my final destination. After a little back and forth, it was clear I wasn't paying with anything but the CC. When I told her what time I wanted to be picked up the next day, she was there early and ready to go. She got us back to the airport, no muss no fuss. I indicated that I'd need pick up service the following Friday and she said to just call her direct. When I came back, the same procedures applied on my arrival and she took me to my hotel. Three days later, she picked up the FOH and I at our hotel to take us back to the airport. This is where stars are lost. She had her other half in the van, which I suppose isn't that big of a deal, but very slightly unprofessional. The worst part was that she took a personal phone call as we got closer to the airport. We hit unexpected traffic and took a little longer to get to the airport than expected, so just as we got off the highway, I wanted her to get a jump start on getting the credit card approval so we could arrive curbside and get going. She was still on the phone, so I said, "Candy, let's get the credit card started". She told her friend she had to go, but apparently the friend kept on talking. So did she. Finally, I waved the credit card in the air and said, "Let's do this. Now." All in all, very reliable and I would recommend Candy to anyone needing car service to Waikiki. We paid 30.00 each time for the two of us and all of our bags. Don't try to take a cheaper route to the hotels like my FOH did...he thought he'd save a few bucks and he ended up taking a much longer route because of so many stops. PM me if you'd like Candy's cell. I told her I'd like to give it to anyone who may need transportation arrangements and if I returned to HNL, I would certainly call upon her.

Can't believe it took me this long to write a review. I have used this service a few times and I only have good things to say. They are on time, professional, courteous and helpful. Their vans are well maintained and their communication is great. I use them primarily for travel to and from the airport, and I would feel completely comfortable giving their information to anyone visiting Oahu.Thanks again David for starting and ending my travel with ease!