cockroaches
Night stand between beds
One with bed skirt was dirty
This dirty lumpy mattress with no sheets no pillows and no blankets. It was covered in stains and food crumbs.
Shower curtain mold
Night stand between beds
Medicine Cabinet
The view here is amazing
Gross, dirty and tired furniture
Our host said every once in a while we all have to insure a building wise shut off "for a couple of hours." Or perhaps all day.
Only one light worked, and no art on the walls....hooks, but nothing hanging on them.
Mark B.
Dec 21, 2019
I'll start it with this.....you get what you pay for.Finding a room in Waikiki at or below $100 looks like a good deal....until you realize why the price is that low.I booked this place through Expedia. What went right:+ The View!! Amazing! Pic is from the 36th floor+ Kitchen with stove and utensils. Good if you are here for a while.No so much:- The check in process. Even after booking the place you have to fill out more forms and send it back for approval. Found out it was needed when I got there. I was in a time crunch and needed to be somewhere. 10 min delay...- No parking. It's advertised that Parking is available but you have to reserve it way in advance. I had to park a block away. - No front desk. You pick up your room key fob from a lock box. - Only one of two elevators are working. My longest wait for an elevator- 10 mins. No warning from the hotel when you book the room.- Dirty Towels. If they bleach can't get rid of it throw it away. See pic.2.5 stars Rounded down to 2. Would've been rounded up for the view but the delay and inconvenience bumped it down.
Read MoreKika K.
Sep 3, 2018
Nope.. not even for $50. Don't waste your timeThis place is so much of a hassle you'd be better off sleeping on the beach
Read MoreAmy Therese I.
Mar 6, 2020
This is a review of the property itself. Entrance can be missed if your not careful.It is a self check in, I never saw a front desk host but we didn't need them.Area is convenient The absolute worst thing about this property is the elevators. Only 1 works, don't let the owners convince you otherwise. The one that does work is very slow and small.When there are high winds they will stop the elevators and you will have to walk up to your room.Sometimes the elevators are full even if you do get one and you will have to wait anyways. I saw a big group family check in on our last day with elderly family and a baby and felt bad for them in case the elevators would stop. I hoped they got a refund and went to The Prince Hotel across the way where it looked like the elevators never stopped.Fire stairwell dark and hot. Do yourself a favor and don't stay here. You don't need that stress on your vacation.
Read MoreStorm M.
Jun 11, 2017
Do NOT stay here. Horrible horrible hotel. Would never recommend to even my worst enemy.-First clue of issues: There is no front desk or lobby. The clerk sits outside with a clipboard to check you into your room.-you must pay a $25 valet fee to park overnight-We were told we would have an ocean view.. out view is of literal garbage at eye level on the building in next to us that is almost completely blocking our view of the ocean.-rooms are extremely outdated with broken fixtures.-We immediately went back down to complain and were told that we could leave but would have to drive back tomorrow to try and receive a refund and that although we didn't spend more than 5 mins in the room we would not be garunteed a refund.
Read MoreJeff S.
Mar 10, 2020
Great location, but no pride of ownership. Place is a shit hole. Elevators don't work, rooms filthy w boogers on the walls and pictures, rusted fixtures, filthy, filthy pillows and floors. Do yourself a favor...stay somewhere else
Read MoreLynn M.
Mar 4, 2024
Gross. Moldy & old, can't open windows - so you're breathing mold in all night & will wake with tight chest & hoarse voice. 1 of the 2 elevators always down (can look in past reviews, has been like that for at least eight years) So 1 elevator servicing 40 floors Word of advice - DON'T.
Read MoreLynn B.
Jan 31, 2023
It was my cousin's birthday wkd. She never had bad experience with rooms, I am a Wyndham owner and was informed Vacasa is just as reputable. I have not had a bad experience in over 20yrs. Slight hiccups but were rectified asap and was not this bad inconvenience to the vacay except this trip. Had to do an emergency stay at a Motel 6 and Motel 6 was 100% BETTER than this place.We expected the out dated room and tower and elevators from the reviews. When we arrived, we sure did not expect what we walked into..... Once arrived, parking was for a compact we had a sedan. Who goes to hawaii to rent a compact? Elevator smelled moldy- health hazard & definitely breaking a lot of codes. Room smelled of smoke. Rusted medicine cabinet, Mold on the shower curtain, shampoo was half full- just one set for 2 ppl, all the bathroom amenities were in the bathroom cabinet floor, not on the counter like the picture, Medicine cabinet qas rusted, blow dryer did not work. One bed had a skirt that was dirty, other bed had no skirt. Closet carpet looks like it has never been vacuumed and smelled stuffy and the safe had a lot of rust on it. Cable did Not work, tried to schedule someone to take a look at it over the phone. We gave a time and had to tell them we do Not want anyone coming in while we are not there. They were not able to find 'local' help nor bothered to reschedule when we asked if someone was on thier way. Never rcvd parking pass even though we informed them to just slip it under the door. Parking pass was supposed to be w the person who would help w the cable.So much more disappointment...we did send our concerns to Vacasa Guest services with pictures. We decided to only use the refrigerator and keep things to the areas we wiped down. This tower is a health risk and am sure it has a lot of code violations. For the $95-99/4 nites it came out ~$800 NOT including parking another ~$140. You are better off booking w hotels.com or rabbit or expedia. For the same price you would NOT pay $800 AND you would have clean, healthier rooms/ building AND customer service on site. We did report quite a few MORE things and took pictures and did send them to Vacasa but no type of compensation for any of the inconveniences. One of the replies were, "I have reached out to the local staff for your concern. Rest assured that this will be rectified." We assure readers- a day after the trip this had NOT been rectified.Had to put 1 to post. Should be negative rating.
Read MoreMark H.
Jul 23, 2023
The Waikiki Marina was an exceptional place to stay for my wife and me. We were a bit skittish after reading the reviews here on yelp, however after a week's stay we both discussed how the yelp reviews were absolutely not accurate!!! How disappointed we would have been if we didn't get to experience the views from the unit and the amazing location to all the beaches, shops, and dining! We will definitely be back!
Read MoreChristine H.
Mar 5, 2023
If I could give this zero stars I would. NEVER STAY HERE! This building is an absolute dirty slum! We arrived and they gave us the wrong room with not enough beds for all of us to sleep. They only have one elevator works. That one elevator breaks constantly! the shady slum lords expect their residents to climb the stairs. There is 40 floors! As we were climbing 9 flights to get our stuff 7-10 firefighters were running up the stairs to the 34th floor trying to save someone! Poor firefighters. These managers should be held accountable for their negligence and this dangerous slum they are running.
Read MoreTravis L.
Dec 10, 2019
Not sure where to start. Im from Hawaii and my experience in this hotel was the worst. DO NOT STAY HERE!!First, this is a review of the physical hotel itself. The ladies who helped me were very nice and responsive.Some context. I was the on business and given a room on the 32nd floor. There are 4 studio rooms on each floor. Super tiny and not recommended if you have problems with tight spaces. Bottom line....this hotel is OLD and poorly maintained.There is one elevator working and the other is out for maintenence. Ive ridden in helicoptes and jets before with no peoblem. The one working elevator scared the shit out of me each time i rode it. It was the size of a coffin and shook and squeeked. The door slammed each time it closed. To make it wost, you are outside the building with a glass window. Each time I went up to my room I felt like Charlie on the last seen of Willy Wonka and the chocolate factory when the elevator shoots out of the factory. Oh, forgot to mention. Because of the one working elevator for 30 floors, the average wait time is 40 min during peak time. Other than the 1st floor, there are no floor indicators on the upper floors. So you have no way of telling where the elvator is. You just sit and wait. I walked down 32 flight once and started leaving the hotel at 5 am to make sure i got out on time.The room! One word "condemned." The bathroom was distgusting. I ended up showering at the base gym where I spent the day. There was mold and mildew over the whole shower. The toilet was stained and would run all night. The toilet paper holder busted. The counter tops were water damaged and had mold. The cabinets made of plywood. The floor in the room was slanted. There was a short in the light switch and I had to jiggle it to make it work. The cabinets were rusted. The room smelled damp and musty.The pictures i am attaching do not capture everything but hopefully it will convince you that if you are traveling to Oahu, there are better places to stay. Also SAFER and cleaner places to stay.
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