Koko Beach Rentals

TRAVELERS * WARNING *SCAM ARTISTS AT WORK HERE. STAY AWAY!!Was looking to do snorkeling in Hanauma Bay, and came across a deal package w/ Koko Beach rentals. I paid $110 for 2 people thinking that the shuttle, equipment and tickets would be a great deal. That's what I thought... HOWEVER, the gear is absolute garbage. I'm assuming they don't even wash their equipment, which I have later learned that people get mouth sores and strep throat from their gear. ALSO, the "package deal" doesn't even come with tickets for admission. So, you're going to have to wait another hour + to even get into the bay. I cannot express how much you should avoid this place. They charged $110 for 5 minute drive. How absurd is that??! Please, for your sanity and your bank account, just go to the bay, pay the $25 and do NOT go to Koko Beach rentals. I'm assuming the other reviews by the "yelp elites" ( which I've been offered btw) are just people who know the workers. TLDR: Workers at Hanauma bay say it's a scam, buy gear at Hanauma bay NOT Koko beach, and stay away from this place. You'll get sick if you use their gear. They'll rob you and use bully tactics to have you buy gear. This place shouldn't exist.

If you are going to Hanauma bay, DO NOT rent equipment from here- it's cheaper to rent in the park!!! The store sold us on the fact that they would be cheaper than renting in Hanauma Bay; however they weren't. In addition, they asked for an ID to act as a deposit - luckily I said no and offered cash, but they should know that an ID is required to get in to any park reservation (being I'm sure a lot of their customers are headed to Hanauma Bay).

QUICK ADVICE: For snorkeling in Hanauma Bay YOU NEED A RESERVATION for a parking lot at the beach. You will also need to purchase tickets to get onto the bay, which is currently $25 per person. Walk-ins without a car seems to be alright, but might be limited. Reservations are online and seem to be on a two-day basis, as in you will get a reservation date within two days.This was very confusing and inconvenient for me. I did not know about the beach reservation, so when I got to Hanauma bay, we were turned away at the entrance for not having a reservation. Fortunately, the lady at Koko Beach Rentals came to the rescue. I had the Go Oahu pass and booked a reservation for the snorkeling gear at this place, which is about 5 min away by car to the bay. She told us the procedure of the rental returns, which for us was until closing at 3 pm. But then she asked us if we had a reservation to the bay, which we didn't know about. At this point, we figured out that we needed a reservation for Hanauma Bay, but since it was on a two-day basis, all of the slots for that day were taken. Luckily, the lady at Koko called someone from the bay and got us in without an online reservation. We still had to pay the $25 pp fee, but we weren't turned away like most of the cars at the gate. If she didn't pull these strings for us, we would've lost time, money, and the opportunity to go snorkeling. When we got to Hanauma Bay, there were PLENTY of parking spaces left. The beach was just as beautiful as it was on the internet and the fish enchanting. They also have some stores above the bay. The Koko rentals worked great and were clean. But if it wasn't for her help, we wouldn't have had the opportunity of a lifetime and gone snorkeling on one of the most beautiful beaches I've ever been on.

Koko Beach Rentals was the perfect place to pick up gear for our snorkeling adventure at Hanauma Bay. It was right along the way so it was perfect for pick up and drop off. They had everything we needed to have a great time including snorkel, mask, vest and flippers. Minyoung did an amazing job giving us all the insider info and even helped us with getting in. We knew that we had to pay for parking and entrance, but we had no idea we had to make a reservation separately. She instructed us on what to do to still get in and have a great time. We would not have been able to celebrate our Wedding Anniversary if it were not for her. She gave us a lot of information on how to enjoy our snorkeling and even let us know what places to check out on the island. All our gear was in good condition and was perfect for our day out. Thank you Minyoung and Koko Beach Rentals! Hope to be back soon!

This was a small shop close to Hanauma Bay, making it a perfect spot to get rentals from! The owners were very friendly and efficient with gearing us up for our adventure, but maybe a little too efficient. I would advise really feeling out the equipment and make sure everything fits before you say it's good. My partner didn't like his flippers too much and his goggles didn't fit so well. My snorkel also seemed a bit wonky, but maybe I'm just no good at snorkeling...They told us Hanauma Bay closed at 3, so we should be back by then--we later found out that Hanauma closed at 4, so we gave them a call and they were fine with us coming back at 3:30. All in all, it was a seamless experience to rent and return the equipment. As I said before, just make sure you take your time and check the fit for anything you decide to rent.

This place was kinda difficult to find since it's a big plaza. So to make it easier it's right around the corner from Starbucks if you see Starbucks keep going to the back parking lot.But other than finding this place it was such a good experience! They were on it as soon as we walked in! The lady that helped us taught us how to put on and how everything works for snorkeling. The prices here were decent too ! And right around the corner from Haunama bay which is where we were headed. If going that way I would definitely stop here to rent out gear if ya need it. We had a great experience & I was impressed with the information they gave us and really wanted us to have a great time at the bay! We tried on our gear and headed on our way.

This is a small equipment rental place in a strip mall near Hanauma Bay-which is perfect if you need snorkeling gear for the day. We had made reservations through the Go Oahu card ahead of time and they had everything ready for us when we arrived for our reservation. They even had a shuttle available, for a fee, to take us and pick us up (which I highly recommend, since parking at the bay can be impossible.)The lady who provided our equipment gave us a brief tutorial and ensured that all our masks fit and were air tight. We left a driver license to secure the equipment and got it back later when we returned everything.They offer upgraded items, which we did not purchase. But if we were more experienced, or wanted to spend more time snorkeling, it would be nice to have those options available to us. There is plenty of onsite parking too.

Best snorkel shop on the east side! Since it's so hard to get reservations to the park the workers were super helpful and gave us tips on how to enter. The other reviews here complaining about the walk in tickets as if that's the business's fault, it's not. Chillax you guys are on vacation, bring some good vibes and good vibes will come backMy advice is to be responsible and book with the park directly and you won't have to deal with waiting at the beach and relying on others to get you in(the shop). Overall would recommend this shop for it's convenient location and awesome customer service!

Thank you to Koko Beach Rentals. I was on a run & in need of a quick phone charge, Monique was friendly & kind, will return with the family for rental gear to return the gesture! Mahalo

This business is sketchy and I DO NOT recommend whatsoever. We were not able to get reservations to the snorkeling area so we were going to cancel our gear rental from his store. He told us no don't do that and that he would get us in. He was deceptive because he saw a party of 10 and wanted our money. Once we were in the van he gave us a ticket for 12:10pm and told us to hide it under our money and pretend we had an 8:30am ticket. We are not the only ones that have had this experience. The other groups that used his service were also all canceling their reservations because we were all scammed and mislead. He knew we would all be waiting there for hours and made it seem like we would have our original reservations. Don't waste your time or money.