Koa Board Sports

Wonderful shop with really nice and helpful people. We did a great rental here. Recommended!

TL:DR - Super rude lady answered the phone, tried to schedule a time to come in and she said "I don't know, call me later" then hung up.Koa Board Sports is a surfboard and sea equipment rental business, but you need to call them to make an appointment before you can go in. I called hoping to rent a Donald Takayama, In the Pink surfboard, to see how it handles before committing to buying one.A lady answered the phone and already seemed agitated. I asked her if I could rent the ITP surfboard, but she kept cutting me off. After she finally stopped trying to get me rent other surfboards, I asked when could I come in to pick it up. She seemed confused by this question, so I told her that their website said to call first before coming in. At this point, she cuts me off again and puts me on hold. She comes back and says "I don't know, call me later" then hung up.This whole interaction left a sour taste in my mouth, so I searched around for other surfboard rentals, and Surf Garage also had an ITP for rent, so I went there. I'll probably try calling again in the future, but for now, I'm going to pass.

Great customer service and price on surf boards. I bought a 7ft. Longboard that cuts through waves like butter. Happy customer

I have stopped in here over the years, to check in on board rentals for visiting relatives, etc. They have a nice selection of just about everything you need, fins, wax, rash guards, bodyboards and fins, surboards and rentals, etc. With the covid-19 shut downs, it was difficult to find surf shops open, just to buy wax. Things are still shut down, but Koa board Sports will let you do in-store shopping. All you have to do is call the number, and within a few minutes they will open the shop for you. I needed to buy a new fin for my longboard, and they have an excellent assortment of used fins at reasonable prices. Picked up a used 10 inch fin for $40 and it was just what I needed for my 9' 9" longboard! They also have a good selection of newer fins from different manufacturers, but the used fin was exactly what I wanted, so no need buy new. I came by another time and picked up a leash, and another time they opened up so that I could look through their rash guards. So yes, a little humbug to have to call the number and wait a couple of minutes for them to come down and open the shop, but they are still making themselves available to their customers.Parking is easy, just park right in front of the shop.You won't find a better selection in the Waikiki area.

Rented a great board for a few days and had an amazing time surfing Waikiki, the lockers next to their shop makes storing the board super convenient

Called to try to make an appointment and was hung up on after asking 2 questions. I was hoping her phone just got cut off and she would call me back, but nope.

Great store but requires an appointment so the hours are not real. Middle of the day and the store is closed, the folks require a call ahead

We've been going to Koa for more than five years and we love their board selection, that it's a ma and pa place, and that they will help and accommodate you in every way. Koa has really struggled since Covid, so their system is currently by appointment only which makes it easy and specialized. You can also select a board on their Instagram page and they have plenty available. You can also easily switch boards and store your board there, which is great for dawn patrol or sunset sessions. The most important part of this review is to give Koa some love and aloha because they deserve it and deserve your support.

Maki was great to communicate with a great selection of surfboards and gear. Pricing was reasonable, located close to the beach.

Was going to be in Waikiki for a week and needed a longboard to rent. Did a quick yelp search and came across Koa Board Sports. Called and left a VM and got a call back. Was told "don't worry, we will have plenty of boards when you get here" When I arrived, there were "plenty of boards to pick from" They allow you to switch boards daily for a small fee. I ended up switching twice before I found one that clicked with me. They even have board storage for you to keep you boards rather than take it back to your hotel. Simple, easy and affordable. Definitely coming back next time.