Even the meltdowns come out nice.... and lets face it, this is really how kids are.
Othelia A.
Nov 2, 2018
Always a pleasure having Karen do our family sessions!!! Karen has been taking pictures of my family for over 5 years. Every session is relaxed and fun. She knows how to get toddlers to laugh and have a good time when they really don't want to. She is very responsive with setting up a session, providing final photos and placing an order. We will definitely be using her again as my son gets older.
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Ania P.
Feb 5, 2020
Awful customer service. She sends emails every year asking to vote for her: ""Please vote for me,Karen DB Photography under the 'Best Child Photographer' category!" Also, promises free children mini session as a token of appreciation. But once you vote and try to schedule a session she comes up with nothing but excuses!! You will never get your promised free session!! I read online reviews and lots of them says: she doesn't replay... go somewhere else for business.
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Skye D.
May 25, 2021
Very disappointed with her customer service. Unprofessional. Tried to book her for a family holiday shoot for 2020 Christmas. She initially responded quickly, but as the date got closer responses would be further apart.Spent money on getting the families haircut, purchasing haku lei, and clearing schedules not only for my family but my sister/moms family. She didn't respond to questions or even have a location set up until a week before shoot was scheduled. The funny thing is she actually texted pictures of location options 2 days before the shoot was to be done, but many of my questions were still left unanswered.I guess she didn't need my business, but in return costed my family and I money in services done in preparation for a ghosted photo shoot.
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Katelyn B.
Jul 30, 2018
My husband and I enjoyed working with Karen DB Photography for a newborn session at Ko Olina. It was nice that there was not an additional fee for requesting a location rather than a studio. Karen made us feel comfortable and was very patient with our newborn. The only reason I am not giving a 5 Star review is due to poor communication about the session fee and collection pricing. Make sure you browse all pages of the website and double check exactly what you're paying for!Editing my review...I am changing this review from a 4 Star to a 2 Star. Super slow communication when waiting for my actual invoice/prints. I understand we all get busy but that's when you need to communicate with your clients most. So they know you didn't forget about them. Also received my digital image, (that I'm paying for) and it has her logo on it? Contract did not disclose this.
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Mai Y.
Feb 28, 2020
Sad to say... she won't respond emails. I liked her photos but my husband purchased a photo session with Christmas cards set and our photo session was beginning of December but the cards came on Christmas Eve... who wants Christmas cards on Christmas Eve? I didn't like that how we spent so much money on this but cards were so late and nothing we could control that time. Also we received email saying offer free mini photo session for kids if we voted her for Honolulu family magazine. I sent her message few times about this but no response. But I see her positing on Instagram so. For business you should respond to customers emails or phone calls no matter what. I guess she is popular enough that she can ignore some people...
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Zhan S.
Oct 9, 2017
I used Karen for our family photos this year. She was able to get my three girls to smile and there were so many great shots I had a hard time deciding which photos to purchase. She did a awesome job capturing my girls while at the same time the beautiful background scenery. In one of the photos she captured the mountain, sea, and land during golden hour! She is a true artist at her work. I ended up using them for our Christmas cards and blown up on canvas prints. Karen is a person that is so easy to work with. She helped me pick a location for the shoot and was willing to drive all the way to Makapuu. She is friendly and personable which made the photo session so fun and easy. I would recommend her to anyone that wants a good family or child photographer.
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Richele S.
Feb 12, 2018
Karen is so sweet to work with. She captured my family and I so well. She makes you feel so comfortable, and she's so easy to work with. She's not only talented, but her work is amazing. I highly recommend her.
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Virgil T.
Dec 16, 2017
Karen was very accommodating. We made our photoshoot request in a very short amount of time. We were able to have a shoot that worked out very well with our short vacation schedule. She was very easy to work with and was very good with our daughter. Our daughter even took to her daughter, when it was time for our solo's, like family. We'd definitely recommend her and could see ourselves using her in future trips to Oahu. From a technical standpoint, she knew the optimum time, location, and background combination that yielded the best exposure for our photo's. As an added bonus, our daughter and her youngest son share the same birthday. She made us feel very much like family.
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Ke'ala R.
Feb 15, 2018
Karen is so AWESOME! She is not only an amazing photographer but a great person as well. Her and her makeup artist Meileen are so welcoming and makes your feel very comfortable being photographed. It felt more like hanging out with girlfriends rather than just a photo shoot. She is also quick to send out your photos. I will definitely be booking more shoots in the future with her!
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Jill M.
May 17, 2018
Karen is the absolute best! She was so amazing with our 4 week old daughter and was able to get all of the poses that were on my wish list. We received our online gallery in about 2 weeks and the finished photos were beautiful. We had such a hard time narrowing down our favorites We will most definitely work with Karen for future family photos!
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