Johnny Cab

We used Johnny Cab due to all the great Yelp reviews, but this review is really closer to 3.5 stars. Nonetheless, his service was fine, but there is definitely room for improvement and we used another taxi service for our last ride which was a much better experience.We prearranged for Johnny Cab to pick us up at the airport after our flight from OGG to HNL. Unfortunately, our short flight was almost an hour late, and his colleague, Wasa, waited patiently for us until we retrieved all our luggage. His car was on the older side, but Wasa was very patient and an excellent and safe driver. Since our flight arrived so late, it took us around an hour to get to our hotel in Waikiki since we had hit rush hour. Because of this, we of course gave Wasa a very decent tip, but he deserved it due to all the inconveniences our delayed flight created and his professionalism when driving.Because of this, we decided to use Johnny Cab again the next day when we needed a ride from our hotel in Waikiki to our new hotel in Ko Olina. This time we were picked up by Johnny, who graciously came 30 minutes earlier than our scheduled pick-up time at 1:15pm, per our request. Unfortunately, the things I didn't like so much about Johnny was that he drove a little aggressively, almost tailgating another driver. Albeit this driver was in the fast lane, it wasn't something I expected from someone who drives for a living, and we never said we were in any rush to get to our destination. He also got visibly angry at some jaywalkers. I get it, when I drive and people jaywalk and block my car, I get mad too, but I also don't drive patrons for a living. Finally, we tried to make conversation with him, but the vibe overall was really off. It's hard to explain and maybe our personalities didn't mesh, but it was reason enough where we decided not to use his services again for our final ride.The other tax company we used to take us on our final day from Ko Olina to HNL was much more professional. You can see my review of them as well. When booking with this new taxi company, we received an email and text confirmation right after we booked our appointment. We didn't get any type of confirmation from Johnny Cab. Also, with the other taxi company, we also received a link by text so we can track our driver when he was on our way to us. Finally, the morning we were about to leave (at around 5am - our pick-up time was at 6am), we received a final text confirmation that our driver was coming. He even came 30 minutes early. After using the other taxi service, who charged the exact same price as Johnny Cab, I definitely won't be using Johnny Cab again and would rather use a more established and reputable taxi company. I think Johnny Cab is just a 1 or 2 man show, while the other taxi company has a fleet of over 100 taxis. Maybe we just got a good driver for our other taxi company, but they just seemed more professional overall.

Outstanding service for an airport run from Johnny. It's impossible to get an Uber or Lyft from Hawaii Kai. I booked Johnny afternoon for same evening ride and he showed up on time, huge very clean car, super nice guy, excellent service. We will be using his services again!

Highest recommendations to Johnny Cab. Reliable, Professional and the prices are the best. I have used for years a Korean Taxi company and they just got worse and worse to the point of actually slowing down to almost a complete stop just to catch every red light and run the clock. I'll stick to Johnny Cab from now on and save TONS while having THE BEST SERVICE!!!!

We hired Johnny Cab for airport pickup and delivery while on vacation in Oahu, June 2021. We really appreciated John's prompt replies, timeliness and overall friendliness. John's website is in development, so text him directly to make appointments for airport pickups and island tours (808) 722-4610. John is a local entrepreneur and we really enjoyed riding with him. We will definitely use his services again.

The first taxi company we booked to drive us to the airport never showed up and wouldn't respond to calls. We were getting frantic about missing our flight. We called Johnnycab and asked if he could take 3 of us plus luggage and how soon he could pick us up, and he was at our doorstep in under 5 minutes! His car was large and very comfortable. He's super friendly and got us to the airport in great time. And he was cheaper than the first place we called! We felt a large tip was well deserved!! Would absolutely recommend him!

I went with Johnny Cab last minute due to Go808 being out of available times. From the moment I picked them to me getting dropped off, everything went smoothly and as planned. I called 24 hours before my flight was to land and set up a pick up time. Johnny was clear and courteous with instructions on where we should meet him. Our communication consisted of just texting and he was very good at responding in a timely manner. He checked our flight time and was there when we landed. He was easy to spot and we were dropped off at our Airbnb in no time. Setting up the drop off back to airport was also smooth sailing. About two hours before, I had asked to switch the pick up location to a block away and Johnny was able to make it work. This time we had another driver who worked with him, Kenji. He was absolutely delightful. A fun person to chat with during our ride and we learned quite a bit from him about Hawaii and Oahu during. We got to our airport perfectly on time with no hiccups. Overall, my boyfriend and I had experienced great service and will definitely be using their services next time we come back. Flat rate $25 each way for both of us.

Johnny cab was great! We used his service for an airport ride to Waikiki. I really appreciated that he already had a carseat installed for my toddler. His van can seat -- maybe 13? It has a lot of seats, but we only used four. He was there waiting at the airport when we arrived, and he was prompt at our hotel to pick us up. Highly recommend!

Other plans for transfer fell through. They were able to provide a car with kids car seats with 4 hours notice, for a flight arriving at midnight. Really helped us out of a jam! Would 100% use them again. Thank you.

If I go to Oahu again, I will use Johnny Cab. The drivers were polite and most important on time. The price was great!

I have used Johnny Cab since 2016 while visiting Hawaii. Johnny is very responsive and the prices are very fair.We just returned from vacation and we used them 3 times and as it turns out our driver Kenji was the same driver we had years ago. He was waiting for us at each location, his vehicles are very clean and he provided us with some great advice for places to go while visiting. I would highly recommend Johnny Cab for your transportation needs and I would also request Kenji. One less thing to be concerned with while traveling, knowing they would be there as promised.