Infinitea

Born and raised on the West Side of Oʻahu, Infinitea is always a must whenever I visit home. Pro tip: Ka Makana Aliʻi is a great spot to grab a meal when you're out on the West Side. Grab a meal out at Moani or Foodland and come on over to Infinitea to cap it all off. My brother and I dropped by on New Year's Day, so shout out to the New Year's Day crew for providing fast, friendly service, especially on a day when a lot of shops were closed to celebrate the holiday. I ordered the Cookie Monster drink with boba and it was its usual fantastic self. Perfect for someone with a sweet tooth. It's not really a sit down spot directly inside as it's really more of an order, grab then go kind of shop. But overall, the energy/ambiance was solid. There's ample seating outside in the food court seating area. Plus, when you're in Hawai'i, boba is best enjoyed outside under the canopy shade as the trade winds cool you off along with the sweet (but not too sweet) boba drink from Infinitea. If you haven't had it yet, you'll be a believer- try the Cookie Monster, Ube Oreo or Matcha Oreo smoothies with boba - or all three and thank me later!

I ordered a strawberry lemonade cooler and my brother got some ube drink.1. Boba is hard and kept getting stuck in the straw. Since it's the thin plastic kind of straw I had to get another one from sucking so hard and warping the one in my drink already. Then that one started warping too.2. I got 50% sweetness and it was still super sweet. Can't imagine if I got 100%3. My brother ordered a monster size, but they made him a regular. Someone else ordered a similar drink so they took it thinking it was theirs, but after trying it they realized it wasn't theirs. They came back and after some back and forth with the employees they made him a new one. This is the second time I've had them and still not impressed. Wont be back.

The menu is deceiving, the wait for a sub par drink is ridiculous and set up is not conducive for people to wait over 15 minutes for one fruit tea. We ordered the Lil' Lychee and per the menu, it says it comes with fruit chunks. NO fruit chunks and when we asked the female staff who took our order, she explains that because it was a passionfruit and lychee drink, there would be no fruits because they didn't have any but if we had ordered strawberry, we would've seen some fruit. WTH? Y'alls discriminating on fruits now? The prices for the drinks are outrageous. I'm glad it's a one and done. Very disappointing experience over all.

Menu they offer is pretty huge and selections look amazing!! There was a delay to order due to a system malfunction but wait wasn't too bad. The seating area was closed off so it was a grab and go type of spot. Decided to go with what I ordered before which was the matcha crumble. To my disappointment the drink this time around was TOO SWEET, like over the top straight up sugar over load!!! It did not cross my mind to request less sugar upon ordering because before I used to just order it as is and it was perfect. It was so sweet I could not even finish it. I drank a quarter of the smoothie and threw the rest away.

I usually get boba somewhere else but wanted to try here. So we ordered our drinks and there was a bit of a wait but that's okay, it was understandable because it was the weekend. Once we got our drinks we noticed the lid wasn't sealed on one of them so we checked the other and the lid wasn't sealed well on the other, too. We opted to stick our straws where the lids were open. The drinks were good but I minused a star because the lid wasn't sealed properly. Hopefully, next time, it will be a better experience because the drinks were quite good.

Service- fast and friendly Drinks- delicious and refreshing Price- averageSmiles from my granddaughters - PRICELESS :)

I come here every time I'm on Oahu because I'm still obsessed with the "U-be In Love" drink. It's so delicious and now my sisters love it too. They still charge extra for boba. I really don't like Boba places that charge extra for boba. I feel like it should be included in the price but optional. Anyway, they usually have teens/young adults working who aren't super friendly, but they are efficient at pumping drinks out quickly. I've tried some of their other drinks, but the Ube is a standout. So if you're an Ube lover, go!

Used to love the fruit tea at this place but haven't been here for a long time. Ordered the lychee fruit tea, 0% added sugar and it was undrinkable. It was like pure syrup. This for a $9 "large" fruit tea with boba, that would be a medium size at best at other places. And, they didn't even have the heat seal top. Just poured it into a regular plastic cup and top. I knew it was a bad sign that on a hot Sunday afternoon, there was no line. Also, I didn't notice at the time, but they didn't ask what kind of tea I wanted, green or black. It seems like it was pre-made with the "flavoring/syrup", and all they did was pour it into a cup. After a couple of sips, I ended up throwing it out and getting a tropical passion iced tea from CBTL.

This place is overpriced for what it's worth but understandable as it's in an outlet. My kids loved the Oreo drink so that's goood. I got the li hing fruit tea and it was pretty good. The service is decently fast but the time i went, it was like two people working. Overall this is a good place to come to during a hot day

Lowered rating for a few things. 1. Drink was taken 2. Customer service terrible 3. Custard not good. 1. My drink was taken by a large group that picked up their order crowding the pick up table. My friend and I ordered the same time and our order was put on the pick up table simultaneously as the large group order. Needless to say when the crowd was clear, we expected both our drinks there. Nope, mine was taken. It was the Ube Oreo with custard and Ube ice cream for extras, so I guess it was a great combo... expensive. 2. Notified the employee about this and they were giving the impression that we stole it. We didn't leave the location after we ordered. They were arguing amongst themselves. They ended up making my order right there. Honestly, to prevent all this... they should've have a system in place to wait until the 1st order has been picked up and cleared, then put the next order. The employees should be more aware that if there's a big crowd at the pick up table, the next order customer can't access it, until the crowd leaves.3. Custard was super bland and the consistency was a hard jello. There were no richness or taste. I would not recommend paying for the custard. Overall... it was ok. I would've rated it much higher, but was unfortunate to experience what happened and how it was handled. Would I come again... idk. Still contemplating.