Infinitea Cafe 3

ZERO STAR!!!!Just left & never coming back! Haven't been here for a long time because it's already pricey but my daughter begged since we were in the area. Had one guy infront of us who got one drink & we also ordered one regular drink. Can someone tell me HOW you can miss our order & make the ones AFTER us. They only had to make our ONE drink & two drinks for the people after us but they got theirs before us. What pissed me off was they didn't bother to ask us what we were waiting for so I had to speak up & say "are you guys making my daughter drink?" & the girl & the guy looked at each other clueless & the guy(who took the order) asked us if we ordered?? Really? How can you forget about if you took our order. If you have someone training STAY NEXT TO THEM. That's how you piss off customers.

We've been trying to try all the boba places and this one finally happened. My kiddos tried the cookies and cream shake with boba (the shakes were the only options for non caffeinated drinks). They loved it, Leo said it was the best boba place he's tried so far.. although they should've gotten the small. Luna couldn't finish hers. They opted for the medium size and that was $10! I tried their #1 brown sugar milk tea with boba and it was really good but I'd try something different next time.The shop itself was tiny with a small bench for sitting which I thought was great. I loved the aesthetics with the huge chalk boards BUT I docked a star because it was so damn hot in there! Idk if it's always like that or if their AC was broken but I felt sorry for the worker there, it was HOT! I had to wait outside because I needed air. The girl working there was super friendly and answered all of my annoying questions, like sizing, prices, what her fave drinks were, etc. If I was just rating her customer service she'd get a 6-star.

Happy National Bubble Tea Day...I am all about tea though honestly not much of the boba...don't hate but it's the moderation to enjoy my favorite cup of Four Seasons, Spring, Oolong, Black, Green, Jasmine, Winter Melon though my favorites are Matcha gotta be real then followed by Hojicha, Genmaicha.They only have just a handful of these teas ordering is quite confusing and tricky here as their menu is quite bougie and not much of the fresh fruit type of sips that usually prefer and the prices are quite steep. No Milk Tea, Ice Teani, Milkshakes or Lemonades so it was the Premium or Signature which already are +$8 and noticed the Dragonberry pic on the window right beside the register and asked about it which got basically dragon fruit drink with tea...hmm!Ordered it and gave it a try...regular is 16oz and it looked nice and refreshing added boba of course since it is Bubble Tea Day, which was the perfect consistency not too hard had the right bite and was quite yummy...the drink on the other hand SWEEEEEEEEEET! Ordered it with the lowest sugar 25% but nothing can save this drink for me, and they do have a "promise" of satisfaction of the quality of your drink though not sure if it's that and if it can be fixed, sadly this isn't the place for me as it's the polar opposite but the staff can't be more friendly but the vibe in here is moderate, all clean and with a few seats is nice though not quite the place to hang out to spill the tea.Thank you!

I love milk tea but I probably won't come here again. This last visit was the third time I've been here since they opened and may be my last. Why? Read below. I ordered a large (L) Matcha Crumble Milk Tea for my husband and a monster (M) sized one for me. I believed I was charged incorrectly so I tried to be a Karen and brought it up, but was told that the Matcha Crumble Milk Tea is rung up as a smoothie. If that truly is the case, why was I charged the milk tea price for the large? It's the SAME exact drink; just different size. Doesn't make ANY sense to me. The updated inflation price wasn't on the board for the Milk Tea, so I checked the photos here on yelp for the most recent menu prices. This is what I saw on the newest uploaded one: Matcha Crumble Milk Tea: L $6.50M $11.75 Matcha Crumble Smoothie:L $10.20M $17.60As mentioned earlier, I ordered a L and M Milk Tea + added boba to both ($0.50 additional per drink) Large Milk Tea $6.50Monster Milk Tea $11.75 Toppings x2 $1.00----------------------Subtotal $19.25HI 4.712% $0.91----------------------Total $20.16So shouldn't my total be $20.16... or $22.16 w/my small tip? Haha I actually did the math (got way too much time on my hands) My drink should've been $5.85 cheaper. I overpaid. I posted a photo of my receipt for proof. Another reason why I wouldn't go back is because it frickin' messed me up. I drank less than a quarter of it and started to feel nauseated. I had the runs and I know it's not from something I ate within the last day. My husband finished his drink within minutes, while we were there, and the nausea & runs hit him a half hour later. He's okay now. I'm feeling pretty crappy as I'm writing this review. I have the bubble guts. My stomach is still churning. I want this to go away. I'm caffeine-sensitive and I do understand that caffeine is a diuretic. Besides having diarrhea, I feel jittery. Matcha normally doesn't affect me like this but again this is milk tea. I've been able to drink matcha milk tea from other places without feeling like this, so this is definitely not the tea for me. This is too strong. Not for the weak. I wish I had more positivi-tea to share but this experience brought on the opposite. On a positive note, I love that they put less ice.

I came here since it was late and there weren't any other boba places open. This was my first time here so I wasn't too sure what was good. I decided on the Ume tea and when I ordered it, the worker looked at me confused and said "in hawaii we say Li Hi Mui". I was confused and I told her the menu says "Ume tea" but she just ignored it. The drinks here are quite pricey for the quality and quantity. I got my drink and headed to the car and it almost spilled because the lid wasn't sealed on. For the quality, price, and experience, I'd say go somewhere else.

Giving five stars for my second time trying. First time was their passion fruit and lychee tea, it tasted like sweet water ‍ I didn't want to leave a bad review at that time. 2nd time was today, I ordered their brown sugar milk tea and it was just perfect. It hit the sweet spot so I'm writing a review. This was ordered through DoorDash. Service was fast and drinks were carefully made. The boba was sweet and just the right amount of chewy. I'd recommend if you're craving for a sweet drink.No review for the ambiance as I haven't been here personally, but will try next time. All in all, will definitely order again when I need a milk tea fix at work.

I think I just found my fave boba place on island!Im originally from the Bay Area, where the abundance and over saturation of boba shops of all shapes and sizes are. I also used to own a boba shop back in the day, so I understand how competitive it can be to source ingredients and keep up with a creative and noque menu that separates you from the rest. We originally doordashed from this place one lazy night and were pleasantly surprised by the goodness of our drink. Fast forward to 3 days later.. we decided to check out the place in person. Located in Kam shopping center, on the corner next to McDonald's-- this place is a bit camouflaged in the plaza and I can't believe we've missed it every other time we came to the plaza. What we got:- Oreo milk tea w/ boba and egg pudding: so nice, I got it twice! Infinites makes boba CORRECTLY. Not too soft, not too chewy. And sweetened with brown sugar syrup. The boba alone, makes them my fave place as most places on island either overcook the boba and/or don't sweeten the boba in honey or brown sugar. The egg pudding is also made to perfection, perfectly cubes into straw friendly pieces. I opted for 50% sweet and it was PERFECT with the Oreo pieces. I loved how you can also taste the flavor of the tea, rather than just sugar. - Pineapple passion smoothie: my boyfriend loved this. Not too sweet, perfectly tangy. - Blue Sky (bubble gum smoothie with vanilla ice cream): my boyfriend ordered this on the 2nd visit. He's a lover of bubble gum/cotton Candy/ cake icing flavors so I joking called it out when we were looking at the menu in store. To my surprise, he actually ordered it and I must say... it was pretty damn good. Overall, this place has my heart (and $$). Their tea quality and boba quality are by far the best I've had on island!

The staff is sharing plenty love and aloha. I asked if I could buy 3 dollars worth of coffee, and a kind hearted goddess paid to fill my cup. They also let me eat my poke on the table, and when I wiped the table with a white cloth it was immaculately clean. The coffee was even pretty good! I hope they get the love they deserve in abundance.

I didn't know they were issued a red placard before I went! To save you from putting in research, they got the red card because their handwashing station was broken and leaking wastewater - UGH! But if they're open, I guess that means they fixed it. Putting that aside, the consistency leaves much to be desired. I work at a lot of different locations around the island and I used to be able to rely on this place for boba when in the area. Recently, my last few trips hasn't met my expectations. 1. If you open at 10, shouldn't boba be ready at 10? I came in at 10:20 and boba wouldn't be ready for another 20 minutes.2. I wish the FOH would be more presentable and stop being used for storage. I get "the blip" stopped people from hanging out, but maybe it's time you brought back the tables and put your boxes in the back not in view of customers. I would love to study or do work here! The more time I spend here, wouldn't that mean I spend more money? Starbucks cut their seating availability to 1/3 of what it used to be so it's so competitive and hard to find a place to sit and work.3. You guys should really update that menu on the wall. There's so many "SOLD OUT" products, but it's been that way for months if I've been tracking correctly.On a happy note, this is the ONLY place I've found in my orbit that makes a Honeydew milk tea that tastes like Melona. So, I'll come back for that, but please have your boba ready!

Any time I'm craving milk tea, this is my place to go. Their menu isn't complicated at all, the price is decent, and the location is perfectly in a shopping center. I have enjoyed their teas here since I tried their at their other location by Keaumoku before. The Ube in Love was the first I've tried, and it was amazing. If you like coconut and ube, then that is the drink to get. This time I got me the Royal Milk Tea with coffee jelly. I love their black milk tea, because you can still taste the tea flavor, and they don't drown it with too much milk. I also love their coffee jelly. I like how their jelly is firm and chewy. The coffee flavor is there too. So it makes for a great afternoon pick me up.The service here at Kams is good. It's mostly young folks working here, so usually when I come in they' don't automatically great the customers. But once they acknowledge you're there, they're great at getting the order down, making recommendations, and getting your order done quickly. It's small inside, and since the pandemic, there's no room or place to sit inside and hang out. So it's just take out right now. The menu is on a cute chalkboard style, so there's no like pictures of the different drinks too. But on the window, there are their popular drinks. It's great here, and I would recommend this place!