Big bed and a spacious room
Another small room
Views from 20th floor penthouse
King bed
Elevators
Big closet
Birthday & baby moon surprise organized by Linda
Splash Lounge.
4/2022 back entrance to Starbucks Reserve on 1st floor
NOT the check in just the arrival lobby go up the elevator to check in
King ocean view suite
#1604 | Deluxe King | 12.15.23
#1604 | Deluxe King Entry | 12.15.23
Gym area
Room (corner )
King suite with city view.
4/2022 splash lounge
1BR King Ocean View Suite - 18th Floor
1BR King Ocean View Suite - 18th Floor
Usually I can do 10 am check ins with my Hyatt status. This one took a while! But worth the wait. Love the decors.
King suite ocean view bathroom.
John S.
Dec 5, 2024
I stayed in a double queen room. Spacious enough if you have extra guests. The hotel is very clean and well maintained. The staff is helpful, polite and very professional.The lobby is on the 7th floor. I am not sure if that is a normal practice in other places but it works well once you get used to the keycard situation. During the later part of my stay, I rented a car and used the hotel parking. The room card also worked for the parking gate and that whole system worked flawlessly.All-in-all it was a great place to stay and central to everything. I will stay again.
Read MoreZsa Zsa G.
Nov 5, 2024
This was a great stay! We were even given early check in at 11AM which was perfect since we arrived so early and didn't feel comfortable driving around with all of our stuff. Though even if they couldn't accommodate early check in, they offered to hold our luggage. Parking fee wasn't great and every night we were a little worried we wouldn't find a spot but luckily there was always at least 2-3 spots left when we arrived. The not so fun part was when the fire alarm went off, we all took the stairs down and by the time we all got down it ended up being a false alarm. Not so bad for us but there were a few elderly guests and going down 18 floors is not the business, Housekeeping came when requested and they left the place so clean! We felt bad because days at the beach left sooo much sand in our room but housekeeping took care of it and made it look like it never happened. Loved the towel rentals, everyday we just went down to the pool and grabbed all the towels we needed for the day and used the complimentary sunscreen before leaving for the day. Water bottle dispenser was great too so we could top off before leaving for the day. The walk to the Waikiki beach was only about 3-5 minutes, which was perfect! Overall it felt like a great value hotel while still experiencing the downtown Waikiki life.
Read MoreNolan L.
Aug 21, 2024
You just can't go wrong with a Hyatt hotel. Hyatt Centric Waikiki is small and a different vibe from the bigger Hyatt hotels, but still have the high quality and outstanding customer service I expect. The hotel is in an excellent location, and within walking distance to tons of shopping, great food, and of course the beach! The staff are amazing and extremely helpful. They even have goldfish you can borrow for your stay if you'd like a fishy friend in your room! The pool is beautiful, the hot tub is larger than most. My only complaint is that the pool is very shallow, it is not a pool for swimming. Its more of a pool for taking cool insta pics and cooling off. The deepest part of the pool is maybe 2 feet deep. Overall we had a great stay and would choose Hyatt Centric again if we ever revisit Oahu.
Read MoreChris L.
Apr 18, 2024
Stayed here for a few nights on a recent visit to Honolulu. The experience was a mixed bag and I would say overall it was a slightly above average hotel. I would stay here again, but at the same time I'd probably explore other options first.The pros:-staff were super friendly-the location is walking distance to the beach-the rooms are spacious-the heated toilet seats-hydration station on my floor for filling up bottles-they have free hula lessons and lei making during the week. We did the lei making and it was a lot of fun.-fitness room met my needs-beach umbrellas, boogie boards, and towels are available to take to the beach for freeThe cons:-the pool - it's on the roof and is super shallow (can't swim in it), so my kids were really bummed-resort fee and parking fee - expensive!-no microwaves in your room-the bathroom - the lighting is super dim, the shower has a window that looks out to the room, and the tub faucet pours out of the ceiling! It's one of the strangest and most pointless things I've ever seen.
Read MoreReese M.
Dec 25, 2023
Cute boutique style hotel in the heart of Waikiki. Hyatt Centric Waikiki is great overall for what it provides.I have stayed here twice and on both occasions, the employees were super friendly. Hence my repeat stay :)Rooms were spacious and clean. Location: Very close proximity to local eateries, retail shops, and of course...the beach! The beach is about a few blocks away. Amenities: Beach chairs and umbrellas available for use. First come, first served.GoPro cameras are also available for rental. Visit the front desk to sign one out. Starbucks Reserve is in the building. Yay!
Read MoreKenneth K.
Sep 20, 2023
This Hyatt centric hotel is actually quite average. Not our usual first choice in hotels but bc of its central location in Waikiki my wife booked this hotel. We have stayed at many five star hotels; my wife the hotel snob that she is tolerated this one.We stayed on the 19th floor in the ocean view suite. Not your typical roomy suite like Prince Waikiki or the Ritz Carlton but at least we did have views. Our windows did not open up for the safety of the guests which was understandable. They were somewhat dirty but you could see outside. Housekeeping was daily. Towels were replaced & room was cleaned. Our bathroom sink was annoying though as the pipes were slow to drain & the handle to turn on for the water was quite tight. That's an understatement too!Our tub was convenient yet if you're a shower person the separate shower head was short and cannot be used without holding on to it. Otherwise you have to bend down under which is quite inconvenient. Thankfully we mainly took baths. On our second morning our toilet would not thoroughly flush. Like what a nuisance! We informed the front desk Erica at 5 AM which is 8 AM our West Coast time. Luckily the repair guy came in on time at 7 AM Hawaii time & fixed it rather quickly! That was a relief as we weren't in any hurry to change rooms since we had been there for two nights already. The keurig coffee maker was rather easy & nice to use. It even prepared excellent tasting coffee that we didn't find the need to go out for coffee even though Kona coffee purveyors was so close by as well as Starbucks! We are well aware of that swanky pastry/coffee business as we have frequented B Patisserie in SF several times! We had been there a couple times before on another previous Hawaii visit. We even saw people lining up at Dean & Deluca at the Royal Hawaiian Center. My wife mentioned they probably had limited quantities of a special tote. Thank goodness she's not into that! Woohoo how did I get so lucky! Yup my wife used to be so materialistic. No more now. Thank goodness. Life is too short for that. You can't take those things with you when you die & go to heaven. Seriously! We gave this hotel four stars but it was more like 3.45. Even the hotel pool's depth is only 14 inches like huh? My wife saw the beach towels were available as well as sunscreen by the pool. That was a nice perk especially if you didn't bring the right kind of sunscreen with you. The hotel provided this reusable water bottle but the straw was quite useless. Strange & cheap contraption! So we just left it back in the room. It was nice to have a portable refrigerator & safe especially if you were to lounge by the pool & not bring your valuables with you & just store them in the safe.Overall we had a pleasant stay here despite some minor nuisances. It was pretty quiet where our room was situated especially since we were at the very end of the hall. That's huge bc if your room was by the ice machine or elevators you will definitely be hearing unwanted noise. How well do we know that staying away from home bc we have traveled our fair share of places. We have been very blessed & are extremely thankful! It will be awhile before we are back here as we have visited Waikiki numerous amount of times. Oh one last thing I just remembered was the setting of the temperature in our hotel room. It was already preset at 72 degrees. Being as high as we were with lots of sunlight bc of the windows the temperature setting was perfect. Thank goodness for that considering we stayed at this one suite in Sydney Australia & the temperature was so off. It was hot in the seating of the front room while the bedroom was Freezing! Seriously! That was a real PITA! Normally 72 degrees is too chilly for us as we set our house temps at 77 degrees but in this situation it worked! Woohoo!
Read MoreJane L.
Oct 2, 2023
After looking through the many hotel options in Waikiki Beach, I decided on Hyatt Centric mostly because of location. The hotel has a few pros/cons. Starting off with the good:1. Location - I have never been to Hawaii before, so I definitely knew that I wanted to stay near the beach. This location was great because it's not on the street at Ala Monana where all the craziness is, but 2 short blocks away. (If you want to stay on the street with all the action, then I would suggest another hotel). 2. Staff - Staff was friendly and nice. I did not get a cleaning while I was there and asked for a few items and it arrived very quickly. I also borrowed some chairs/towels for the beach with no issues. Then, the bad:1. Parking - Parking is super confusing here. I arrived the first night and just decided to valet, but the person told me he was short staffed so I would need to wait 20-30 minutes. I just wanted to clean up, so I opted for self-parking. You have to go all the way to the 6th floor to park. There are some SUPER narrow ramps to go up and down. I would just suggest waiting for the valet. 2. Room - I thought that the room has very clean and nice. But, I got a corner room and it was oddly shaped and I did not think anything until I saw some pictures of rooms from fellow Yelpers and it looks like I might have gotten the short end of the stick for the room. I think it is because I booked through a 3rd party, but I did book a ocean view, so that was a bummer. 3. Cost - Overall, the cost was a little expensive in my opinion for this property. Parking was $42 for self park and they tacked on a resort fee. For a similar price, you can stay in a nicer property close to the where everything is actually located. Overall, I would give the room a 3 star, but am dropping out 1 star because of some of bad things about the property. With other hotels close to here, I do not think I would stay here again.
Read MoreLing J.
May 2, 2024
Very cute boutique style hotel - we stayed for 2 nights & booked a king standard room using Hyatt points (I believe it was 18k points a night). With Discoverist status they upgraded our room to a king deluxe. We were celebrating our 5 year anniversary in Hawaii & they left us a little welcome basket when we got to our room which was sooooo thoughtful and sweet!When you enter the building, take the elevator up to the Lobby where you can check in. We didn't get to use the amenities because of our itinerary but there's go pros you can rent for free (paid for via the resort fees you pay), a pool, and a small gym with cardio & free weights.The room we had was really spacious (we stayed at the holiday inn express for the first half of our trip and this room was easily 2x the size), the bathroom had a heated toilet/bidet, tub, and ample storage space. (No microwave though) Parking is on the 6th floor - so make sure to add an extra. 5-10 minutes to your travel time to account for getting out of the parking space. The only thing that was really weird was that we called to see if we could check in early & the front desk said we had to physically show up early to get put on the list for early check in. It wasn't possible to be added to the list over the phone. This didn't make sense to me as I've always been able to request early check in over the phone or at least find out if it was possible to check in early over the phone with every other hotel chain I've stayed at - IHG, Marriott, Hilton, etc. Also, we left our toothbrushes at the last hotel & had to ask room service for some. For a 4 star hotel, the ones they had really sucked lol the bristles were all over the place after 2 brushes. All in all, it was a nice stay in a very good, central location - we would stay again!
Read MoreAdam F.
Mar 6, 2024
I always feel weird reviewing hotels, because so much depends on price, which can vary so much. In this case, though, I paid with Hyatt points (via Chase points), so I felt like I got a pretty good deal, as the points redemption, while not *cheap*, was definitely a discount over the cash price (especially as we also got to avoid the additional "resort" fee.) I probably would feel less overwhelmingly favorable if I'd paid $300+ per night - but apart from price, I had no real complaints, and would have no issue staying here again, if I were back in Waikiki. Our room was comfortable enough, with plenty of space (though admittedly, I was "upgraded", as when I originally booked the room with points, the only room listed as available was an ADA room, which we didn't need - when we checked in, the receptionist let us know she was moving us to a slightly larger room with a better view, for free. No issue there!) There was literally nobody else waiting to check in when we got there, either - I'd never had a quicker hotel check-in experience, other than at places that let you check yourself in online (actually, I believe they *did* offer that, but it seemed easier to just check in at the kiosk.) Bed was comfortable enough, wifi worked well, AC worked well, basically everything worked well enough. Really no complaints (though I do agree with another recent review - it is *weird* that so many hotels have decided to use sliding doors for their bathroom doors, which isn't necessarily the ideal type of door for that purpose...) I also appreciated having a proper fridge in the room. It is also worth noting that, despite not being right on the beach, they *do* still offer complimentary beach towels (convenient mainly in that that means you can just return the sandy, damp towels to them when you're done), and yes, actually complimentary, no gotchas or anything. Technically they also provide complimentary boogie boards, though after receiving one, my wife said it looked too cheap to be fun to use, and gave it back. The location is clearly worse than the other nearby Hyatt literally right on the beach (which didn't have any points availability the weekend we were here) - but it is still a pretty solid location. Walking to the beach took all of maybe 5 minutes, which is *slightly* inconvenient on the way back after swimming in the water, but still, pretty close. And that also means you're 5 minutes further away from the part of Waikiki where all the restaurants and bars are overly touristy - there were more highly rated restaurants within literally 2 blocks of where we stayed, than we had time to try in the 2 days we were there. Was slightly sad that we'd been upgraded to a high-floor room with a "view" that didn't really have a view of much of anything - but only slightly, given that wasn't at all the reason we chose the hotel, and weren't expecting anything particular.
Read MoreVictoria D.
Dec 16, 2024
The Hyatt centric Waikiki was unexpectedly a great experience. The room was clean and newly renovated, customer service was excellent, and the location was local to the restaurants. I had to book a last minute trip and the prices were very reasonable for my short stay. I'm overall very happy with my choice in staying here.
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