Honolulu Sunglass Shop

saw their feature on the news for their fukubukuro event & wanted to check their deals. unfortunately, i ended up not being able to go that day. went a couple weeks later & they were having a b1g1 50% off sale. i bought 2 sunglasses. for 1 of the pairs, they only had the display left. there were 2 female employees working. 1 cleaned & examined the sunglasses, showing me that it is in good condition. the other helped me with checking out. they told me about their warranty & it's a good one. glad i purchased from them.

This store has the most amazing selections of sunglass brands on the island. Customer service is amazing and very knowledgeable about all their brands. They have two locations Ala Moana Shopping Center and Kailua. So if you're looking for sunglasses this shops has it all. They order parts and do repairs too. I just wanna say a big Thank you to Ryken who was very helpful in selecting the proper fit and style to go with.

Everything is so much beautiful as you see things clearly...Freaky Tiki Tropical Optical is a cute place in Ala Moana street level right besides the Centerstage has a variety of brands wall to wall of shades of all types and I was looking for something specific since having my Lasik procedure to fix a bunch of my eye issues and am blessed to see thing so much more clearer, I just wanted something to help clear up the halos I do see when I'm driving.So here I did find a nice bright yellow lens needed for clearing up night glare while I'm driving and the staff was just a delight so friendly and no pressure to help me find what I needed and the selection here is great much more than other places that I've visited and it looked great too woohoo!Getting this pair I'm told that it has two year's warranty and if I needed any fixing or adjustments to this eye ware all I need to do is swing by and they'll take care of me with questions now what an awesome service is that!?My Ray Bans are awesome and seeing things clearer so that I don't strain my eyes and just enjoy the rainbow.Thank you!

I was in need of some new sunglasses, and being on vacay gave me the perfect excuse to buy a new pair. I also saw that some brands were offering 50% off, so I dropped by Freaky Tiki in Ala Moana mall. Its on the first level as you exit the escalator to the right, next to Big Island Cookies.Besides having an ugly face, my head has two other problems: Its wide & long. I tried on some Oakleys, but ending up liking the Costas the best. They had big lenses, and the length of the arms were long enuf to fit behind my ears. With the discount, the price was $140, which was within my budget.Regarding the ambiance, its a local store, so its a lot more comfy vs a big chain shop. When I come home, I always try to support local businesses.However, where FT really stood out was the service. The salesman, Jesse, and the owner, Ryken, showed a lot of Aloha. They patiently waited as I tried on several pairs, and Ryken said to give me a new pair vs the floor model: Big shaka to dat!Side note: To show you how small the island is, and how you are only one person removed from knowing someone else, let me share a story. I told my cuz (initials NP) that I scored some sunglasses fr FT. He told me he knows Ryken bc the latter dated his stepdaughter Jen. My cuz even showed me their prom pic.The moral to the story is, shop local businesses vs chains when you are in the islands. You might just run into someone you know (once removed!). Hahahahaha

I can't say enough about the wonderful customer service for both this location at the Freaky Tiki in Ala Moana and the new branded store HLN Sunglasses in Kailua locationWe ventured in on a whim and found both locations to be super friendly, great inventory, and very knowledgeable. Big shoutout to Ryken, Lauren, and Miles!! You three were wonderful!

We were shopping for sunglasses but this lady was giving us attitude, giving us dirty looks while she's angrily flapping her folding fan. It would've been one star but gave 2 because the other 2 were helpful and nice. If it wasn't for them, I'd give them one star (zero if we're able to). Word of advice to the lady, if you're not a people person, please don't work in retail. You lost 3 potential sale because of her.

Honolulu Sunglass Shop (Formerly Freaky Tiki) is my go to store for all of my sunglass and my family's sunglasses needs. Ryken has treated me and my family like Ohana From the first time we met. Lauryn is an absolute gem too as she has helped me and members of my family at different times purchase sunglasses for ourselves and friends. We truly appreciate their product knowledge, sense of style, and honesty. They will not hesitate telling me if the sunglasses are too small, don't fit right, or simply don't suit me. They will often select sunglasses I would have not considered.We spend most of our time on the mainland but hold off buying sunglasses until we come to Hawaii. Ryken and his team go the extra mile to ensure our customer satisfaction and they have never disappointed. They not only go the extra mile but go way overboard from what you would call excellent customer service. For example, I ordered a pair of sunglasses that were being shipped from Maui just before the tragic Lahaina fire. When the glasses were delayed due to the fire, Ryken insisted he would send them to me on the mainland. I told him I would wait and see if they somehow made it to the shop before we left. Luckily, the glasses did arrive the day before we were going to leave and he was going to offer extra discounts on the order due to the delay. I refused! How could I hold him responsible for something like a natural disaster! He insisted and I continued to reject. Later, my son needed a pair of sunglasses and found a nice pair of Maui Jims. Ryken gave me a crazy deal for the inconvenience of my previous order. I insisted he didn't need to but my pleas were ignored. As long as Ryken owns the shop with his amazing staff of super friendly and helpful sales people, this is the only place my family and friends will ever need to go to buy sunglasses! Mahalo, Ryken and Team!P.S. They do free repairs including frame alignment, nose pad replacements, screw tightening, etc. A one stop shop for your sunglass needs!

This is THE place to buy sunglasses, especially if you're looking for Maui Jim's: they have the LARGEST selection on the island!!! Ryken gives the absolute best customer service I've ever had, & he is incredibly knowledgeable! Not only did he know some of the inner dealings of Maui Jim's, & of course was aware of all his inventory, he made good suggestions for what would look best on me. If you're not sure what to get, just ask Ryken.

Came here from the San Francisco Bay Area on vacation with my wife. I was looking for some Cartier men sunglasses and Marissa helped me out with some Gucci sunglasses that looked similar to the one I was looking for. Great customer service. Will go there again when I'm back in the island. Geoffrey also was a great help also with the price matching. Very smooth transaction.Aloha. See you guys soon

Great, friendly customer service. Took in a pair of Maui Jim's and they fixed them in 5 minutes on the spot. Will definitely be back to purchase from this business.