HomeWorld Furniture

And this is for my sales associate I called and spoke to him and he as always is amazing. Sales staff again has nothing to do with my table nor the business. It's the table itself.

Cliff greeted us as we walked into the store. He asked us what we were looking for and directed us to the location of living room furniture. He offered to help us. We were able to browse to see what Homeworld, Red Knot, and Ashley had to offer. Later Cliff asked if we were doing ok and we said yes. Cliff answered our question without hovering over us. I did purchase a sofa and two chairs. Cliff was very helpful and efficient with ordering, advising me when the furniture would be delivered, and information about additional warranty options. Cliff made purchasing furniture very enjoyable with no pressure to purchase any items. Thank you Cliff.

Where there's a home...........there is the need to furnish or update said home. This place is as it described: it really is a world of furniture. You'll find mattresses, dining tables, coffee tables, sofas, recliners, etc., all under one roof. Its literally one stop shopping.We found and considered a few pieces for our home. On our 2nd of 3rd visit, we finally settled on a couch and coffee table. We also found some furniture for the bedroom as well.The sales associate that assisted was Russ. She was a very patient, friendly, and extremely knowledgeable young lady. When we wanted to compare and contrast different coffee tables with a couch, she gladly assisted us with moving the furniture within the store. She said she understands the need for customer to visually furniture together and how well they will complement each other. We appreciated that she was very prompt with a response when we reached out to her via email. NOTES:1. There are 3 HomeWorld furniture locations: Kapolei, Aiea, and in town. We went to all of them believe or not.2. You can pay a deposit for the furniture and settle the balance at a later date.3. Two options for furniture delivery: 1. Furniture delivered to your doorstep. 2. Furniture is delivered and moved into your home and placed/positioned at customer's liking and discretion. We chose option 2.4. I'd highly recommend taking measurements at your home before commencing furniture shopping (we learned this lesson the hard way, sadly). You'll thank me later. And make sure to bring a pen and notepad too, just in case.5. Make list of what you need, because you may find something you will want versus need.6. Altogether, we made 3 separate purchases at this store. There is just 1 order/customer number and we just added the purchases onto the same order. Also, there is no extra charge for delivery if you added purchases to the order. The delivery charge will encompass all of your purchases (which we were glad to know; who wants to pay extra delivery charges?!). 7. The staff will be in touch with you a few days before the delivery date(s) as a reminder. There's an option to track the delivery truck thru a link sent via text message.8. The furniture could not all be delivered on the same day/date. Russ was kind to secure dates that aligned with our schedules. On the day of delivery, the requirement is that someone 18 years or older must be present to receive the delivery; so the purchaser doesn't necessarily have to be present.BOTTOM LINE:A very positive experience at HomeWorld and working with Russ.

Whenever we need furniture, we always look to HomeWorld Kapolei! The sales associates are always very friendly and I don't feel pressured at all to buy anything. Anyways, this second visit was no different, this time we were helped by the wonderful Dayna in the mattress section! She was super patient with us (and the kids running around) as we tried out all the different types of mattresses, and she explained what the differences are for each one as well. We were there for at least an hour, and ended up coming back the next day to re-try out some mattresses before making a decision. Anyways, Dayna was so kind, and made our mattress purchase easy and painless! Thank you so much Dayna, you're awesome!!!

Such a clean and big store. We had a guy helping us, AJ. Very professional, patient, and kind. We went a couple of times to look at couches and he was informative without being pushy. So much so that when we were ready to purchase we went through him. I'd highly recommend this store in general but when we go back we will definitely go through AJ.

Looking to furnish your home with quality pieces at an affordable price? Then you need to come here and ask for AJ and Russ! Came here on two separate occasions. You could literally spend hours looking at everything since their selection is so large. AJ made sure that we were really taken care of and ensured that we didn't go home with something we didn't love. We ended up purchasing a few custom pieces where we could choose what fabric, pillows, and hardware we wanted that would match our home. He also gave us advice on what would be suitable for our growing family. To be honest, we didn't think furniture shopping could be so stressful but they really catered to our needs and made our experience as painless as possible. Best shopping experience ever! Highly recommend! PS. They have a bunch of sales going on so don't be afraid to ask. They're all willing and happy to help!

My family and I would like to say thank you to Arnold who helped us during our visits at HomeWorld.Our original sofa order wouldn't arrive as expected but he let us know as soon as possible. We were grateful that we were able to cancel the order and create a new order with a sofa that would arrive sooner. Arnold gave us a very pleasant experience by being patient and providing friendly costumer service each time.

Still haven't bought anything from this location in the 2 or 3 times we've been here. But it's a nice, large store with a wide selection, easy access/parking, and nice sales reps.

Recommend HomeWorld to furnish your home; as I've purchased items on four different occasions since 2016. This business' inventory can satisfy customers with different tastes and price range. See Cliff D. who assisted me, as he possesses friendly, non-intrusive, and approachable service. He willingly took the initiative to search and offer alternatives for what I wanted. Happy, satisfied with my two purchases at affordable prices.

Jason Oliveiros is great. He always keeps us informed about our orders.His customer service is spot on.