Hawaiianpix

We had our photo session last october 26th, we had a lot of fun! our photographer JUSTIN did an excellent job, he arrived there about an hour prior to the shoot, and was patient enough to wait for us as we search for the exact location. we brought several props we can use, we were happy how he has alot of ideas, on what areas at Waimanalo bay state recreation area we can use to make it look we were at different places. Seemed we might not need our props anyway, but when we asked him if we still can, he used them artistically. It really shows how he loves and enjoys his job, we never felt hurried, or directed in a negative way, we literally had fun:) Pictures turned out GREAT! We love them all;) Plus we are now November's cover photo and couple of the Month at their website:) imagine how ecstatic we were when we saw that. Thanks Hawaiianpix! You guys are the Best!:)

Awesome service!! Had a great time with Jerry & Wes, made picture taking fun and easy!! The OFFICIAL photographer for the Samoan Gospel Heralds!!thanks

I used Hawaiianpix service back in 2013, through a Groupon deal for my engagement photos. My then fiancé and I were disappointed with the results, my amateur photographer friend could have done a better job. The photographer and his assistant gave bad guidance, and had no creativity, making the poses awkward and unnatural. The digital package is expensive for the poor results. Any how, I didn't write a review since I took it as a lesson - You get what you pay for. Life moved on, and I forgot about Hawaiianpix. Recently, Hawaiianpix started spamming my email inbox with Photography workshops. Seriously, your photographer sucks big time, and you try to teach people how to take photo?!?! This business is a SCAM, and needs to be out of service!!!

We had an awesome time at our photo shoot with Jerry. Our preteen kids were not looking forward to it but Jerry worked his magic and even the kids thought it was fun. Thank you so much for all the amazing pics and a good time, on top of it!

I just had a really unpleasant experience with them today. That single incident was so disapointing since all other people I've talked to were all helpfull and friendly. But all in all this company is not my recommendation. Even I've referred someone I knew already but I woudn't anymore. I have to mention my photographer was really experienced and great though. I would rather negotiate with him straight next time if I need another photo session.I bought a couple photo package from Groupon (I think it was $70) which usually costs $99 for 1 hour session for 2 and it comes with ONLY 1 picture printed in 3 different sizes. And NO DESITAL PICTURES INCLUDED.When my pictures were ready to view my photographer sent me a long email explaining how to purchase them online. This procedure is really complicated. I guess that's why he attached the detail...they must get so many questions regulary. When it's ready to view online they give you the password but even you log in the website realy doesn't tell exactly what you need to do. If you don't like to get help from them you need to read through the email and get back to the website one by one...such a pain. I didn't get it at all so I called them today. The guy answered my call was patient enough to guide me through and I purchased all of my digital pictures on the phone. Guess how much it would be? To deal with them you require to use your commom scense otherwise you would get messed up.later I got an email receipt amd I was so shocked!!!!Before the purchase I asked him how much it would be and he said, "10 for 2.99." I asked him, "10 digital pictures for 2.99?" and that was correct. How about more pics? "25 for 3.99" What if I wanted them all? "All of them would be 5.20". Oh ok then I'd like them all.BUT actually it was 10 for $299.00, 25 for $399.00 and I got charged $520 for JUST 70 DIGITAL PICTURES!!!(And those won't come with any disc but you have to download yourself.)I was so shocked and speechless but I forced myself to call him back for refund. The same guy answered and he said something like How can you get those for 5 dollers?? And I could tell he was tellilng me Are You Crazy?! I do understand for 5 dollers not much we can get but I'm not professional and the professional told me "10 for 2.99" He never said "10 for TWO HUNDRED AND 99 DOLLERS". Then I would believe what he says because I have no idea what those DIGITAL PICTURES would cost like. For me I technically paid for it already and would never think I had to pay over $500 just to download the pictures online only. Last time I had photo session with another professional photographer pictures came in a CD so I could easily print or share whatever I needed to but it was just little over $100 I think. I told him you, professional told me 2.99 and I'm not a pro so I would assume it's $2.99. He MUST HAVE miss heard and got so upset and repeated, "Excuse me?? Excuse me??" I guess he thought I said he's not pro. Excuse me, but you are a pro so you were supposed to tell me the price clearly so that even a girl from Japan who has no idea about photo industry can understamd how mush she's supposed to pay.He ended up saying Fine, I'll refund it to you and later on I got refund email. Happily ever after...?I hope it was. I am going to get only 1 picture printed. 3 sizes but it doesn't matter cause I get only one same pictures from an hour session unless I pay $299.00. I should know before I buy the package but it really doesn't say clearly on their website. Maybe that might be the way they do business.

We bought a groupon from here almost a year ago for a couples engagement photo session. We had never taken professional pictures together and I had only taken them once before when I was graduating high school. We just wanted a nice shot of us on the beach so I could use them for our save the date cards.Well... we drove all the way up to the N. Shore. It was very hot and the sun was setting. Jerry kept putting us directly facing the setting sun for the first 30 minutes or so of the shoot even though our eyes were watering from trying to hold them open while looking into the sun. I kept thinking to myself "this cannot be right.. can it?" Then we were put in the most awkward and unnatural poses. It should have been obvious to anyone that we felt unconfortable and looked stiff, but Jerry just kept snapping away and directing us into more poses that we couldn't even understand how to get into. We finally got our online gallery put up and I literally waited until the expiration of our date to choose the print that came with our groupon, b/c we hated all the pictures and couldn't decide which to get. Our eyes were squinted almost shut in about 30-40% of the pictures, and in about 40% more my hair was in one or both of our faces, or flying around in the breeze. The rest we just looked very unnatural and posed in and didn't even look like ourselves. I finally decided I wouldn't be using them for save the dates anyways b/c they weren't good enough, and just picked the one with the best scenery for the prints.Then I went online to place the order, and my gallery was gone, I called and emailed and got a response from the secretary who said it would be back up the next day. Went back on and it wasn't, emailed again and was told it would be fixed right away. Next day, still no access to the gallery. Finally after about 4 or 5 emails and 3 or 4 phone calls I was able to place the order for the prints I didn't really want. They are still sitting in the envelope they were mailed in, tucked away in my desk drawer. What a waste of $75, not to mention that anxiety we now feel about having more pictures taken at our wedding. Luckily our wedding photographer, who is NOT hawaiianpix!! (obviously), has agreed to take a free engagement session of us to help us feel comfortable and to make up for the mistake with Hawaiianpix. Sorry I hate to be negative, but it just was not at all what we were looking for and felt very awkward and staged. Maybe we prefer a different and more journalistic, natural style of photography. Or maybe we just don't want squinty eyes and fly away hair in all our pics....

For the money I paid for a photo shoot the quality could've been better. We weren't able to view the photos during the shoot therefore our options sucked when it came time to pick.

Overall, working with Hawaiianpix was an INCREDIBLY DISAPPOINTING experience! It's not worth any time, effort, or money! Get your pictures taken elsewhere; the results are HORRENDOUS here. My husband & I were very excited, albeit a little nervous, about taking our first professional pictures together & we recieved this Groupon as a gift. I did a lot of preparation in choosing our outfits, researching poses & trying to develop a concept for our shoot. In addition, I wanted to ensure that the photographer was aware of my anxiety in front of the camera & what I know about myself pertaining to pictures. When I contacted the Office Manager, I was told that the photographer was available for consultations for wedding & maternity pics only. I was told that I could send the information via email & that it would be communicated to Jerry, the photographer. On the day of the shoot, it became abundantly clear very quickly that Jerry had no intention of incorporating any of the concerns or preferences I had emailed--or they weren't communicated to him. Jerry & his assistant were very nice but there was absolutely no effort made to personalize the shoot/pics or to capture us at our best. All of the posing was awkward & uncomfortable & completely generic. He uses the same poses for everyone. There was a lack of professionalism & no effort was made to assess how we were feeling, if there should be changes, etc. Additionally, we took pics AT A BEACH & the majority of the pictures are in grass!I actually cried when the proofs were posted online, the pictures were THAT BAD. Please don't waste your time & energy with this company.

Really not worth it!!! Have your friends take your pictures...If you buy any images expect a watermark. Even if you pay extra for the digital image!!! Also expect at least a month for a response to your complaint because they will not handle it over the phone! They tell you to email...And apparently they don't care to have happy customers, or they would have given me a refund for the image I was very disappointed in!!!

I wrote them an e-mail asking about the prints. It's been 4 days now and no response, not even an automated one. I guess I'll have to e-mail them 3x again. :(I got 51 prints in the mail today. It was mailed a week after the photos came out online. It took 4 business days to get the mail. I'm happy about that.I'm still waiting for my e-mail response though. They're probably swamped from all the customers who bought their Groupon deal.I think it was well worth the $50 that I spent.