GoGo Rental

Rent here everytime I come to Honolulu. Was here in January and rented for 2 days and had no issues. Super easy drop off and pickup, deposits come fast. A lot of bad reviews I see if of them is about keeping deposits. I got reminded 3 times before I left to take a walk around of my moped. So make that the first thing you do. Recently went end of Aug beg of Sept. can't remember names but the crew working morning Sept 1st female at the desk helped us and was very helpful on where to go as it was just me and my girlfriend. We declined the coverage because we only got it for 4 hrs. When declining they're not crazy about it or make it a big deal but they do mention that anything can happened and we'd be responsible. Younger gentlemen was also talking to us about places to eat and what to watch out for. Said he just moved there within the last year or 2. Gave us a rundown on the brand new fleet of mopeds , the do's and donts and off we went. Came back September 3rd with a group of 7 and the same pair of workers helped us and recognized us from a couple days before. We booked for 8 hours and they were able to accommodate us and get us out the office quick. Very helpful again and we all declined coverage again. Except this time literally 5 mins upon departure a lady was on her phone and hit my cousin off her moped causing minor damage to the mopeds paint and brake lever. My cousin had road rash and small cuts on her hands. We sat for about an hour thinking how much this was going to cost us . We exchanged information and enjoyed our day as the moped was still in tact and rideable. Upon our return we immediately told the younger gentlemen with the longer blonde hair about the incident. Never asked questions about the moped , proceeded to pull out a first aid kit and clean her scrapes and bandage it. It made us feel way more comfortable and that the company cared more about her wellbeing. Thank you brother! Now we inspected the moped and he did it all Infront of us so he didn't hide anything from us. We got the bill (which the driver paid for) and he wished us well. Sorry about the moped but I'd have to say my experience is better and better every time I rent with GOGO. highly recommend (they also offer add ons like speakers, glasses, backpacks, phone holders, etc for a small fee)

Must-do for any motorcycle enthusiast. O'ahu is perfect for riding and the motorcycle I rented was well maintained. I had a blast!

We booked the rental through our travel agent and we LOVED IT! The staff was super friendly, very knowledgeable and walked us through their contracts and waivers. Helmets were included with our rental. We upgraded the bike to the Harley Davidson road glide with touring package. The bike handled like a dream and was really comfortable to ride. The next time we come back to Waikiki we will be renting a bike for more than just a day from them.

THE Best place to find what you need for reasonable pricing and quality gear/equipment to have a great beach day with your family! Highly recommended! Service is spectacular! Our setup with cart included to lug everything around all courtesy of Gogo Rentals owner! The tent shade was wonderful and our kids truly enjoyed the additional sand toys! Thank you again for the awesome customer service!

Counter person recommended we get 24 hour rental up front which we didn't even need, lied about traffic times, then when we asked for the 8 hour rate they said ok, then went back on their word. Do not rent 24 hours, get lowest you need then pay the difference laterEdit: the owner refunded after seeing the review

I rented the most expensive motorcycle and it was a terrible experience. I got the damage waiver and only rented the vehicle for a day. It sat in a driveway most of the day within my eyesight. They found some damages that were already on the vehicle and accused me of the damages. Don't waste your time with this cheap, scam store. Go to a real motorcycle shop. Even their beach and golf used equipment for rent is subpar. they're clearly there to get as much money out of you as possible. It's a very sad and upsetting experience, avoid at all cost if you don't want to put up with this crap! They should change their name from Cruisin Hawaii to Cheating Hawaii!

The prices were very reasonable and the staff was great. They clearly explained any additional charges for personal comfort but didn't push them. They also gave recommendations for both cheaper and pricier options depending on my preference. The service was very fast, and they had me out the door quickly.The bike ran great and served its purpose for my wife and me to cruise around. Gas was affordable for the two hours we rode. When we were done, we returned the bike topped off. They did a quick check and sent us on our way.It's worth noting that they do take video to ensure that nothing is hidden, but overall, I highly recommend this rental service.

This is an amazing motorcycle rental company! The staff are very friendly and helpful! They offer kamaina discounts for those locals looking for a day of adventure! I rented a motorcycle for a day and it was awesome! They definitely take care of their bikes and rentals! Highly recommended!

Loved this place. Rented gravel bike and bo and kait were great. I would come again. Rode 30 miles to the blowhole.

DO NOT TRUST!!!! Skimmed our credit card and bought $1000 in flights. Should've known when they oddly demanded the credit card, took card behind the counter, and got the 3 digit verification number. Notified police. Hopefully the company takes this seriously and reprimands the employee that's giving their company an awful reputation. Employees name is Beau.