Gap Factory

I have been in the Waikele Gap many times. Each time, I engage a little small talk with several different workers there, and every time I find each one of them to be friendly, knowledgeable, kind, patient, and competent/professional, whether the person is younger or older.The clothes themselves seem to be made of high quality materials. The appearance of the clothing items there seems nice as well, and the sale prices are incredibly low, so low that it makes you feel a little guilty for buying such nice items for so little money. Please share my review with your workers at the store, so that they can know that their kindness means more to some people than they probably thought.

Nice big open plan store. Everything was easy to find and the staff were helpful. On the opposite side to the main outlet mall but worth a visit

Full disclosure: former employee of Gap, Inc... but what that means is not only do I understand the constraints and stresses of working retail during the impending holiday season, but I also know the standards that Gap, Inc sets for their stores.Not only did I come mid afternoon on a weekend, but I came with 3 kids under 6 and a grumpy husband. Sounds like a horrid time right? Not quite. The store was clean, and for the most part put together. A few things could have been tidied up but all associates were either folding their area or helping customers. The clearance racks were uncluttered which surprised me bc usually they are hard to sift through. It was easy to find my jean size bc they were sorted in order. The fitting rooms were clean and clear of any left over merchandise. The sales associate checked on me but didn't really bother me which I prefer. I got my size correct so didn't need the extra assistance. The cash wrap was very clean and the sale associate offered me a gap card per protocol which I politely declined without opposition (thank goodness). She even helped me locate a jacket at another store. Very pleasant experience. I live close by and don't want to drive to town. Gap Factory is my go to for clothes usually so I will be there again!

Gap has been around for as long as I've been around. I remember the first Gap store at Ala Moana many moons ago. I'm so thankful for Gap Outlet. Not only do they have a wide selection of clothing from men's, women's, and children, their price is also affordable. Every time I visit, the store is 40% off. Can't beat that!Their customer service is always excellent and consistent. The cashiers always greet you as you enter the store even though they're ringing up someone. Fitting room employees are always friendly and helpful. Gap is one of the store you won't see employees gossiping. They're always on the go and busy working. Way to go! It's all about professionalism. I appreciate that when I see it. I also love their clothing line. It's simple and easy as I like it. I don't need nothing glamorous or fancy. Their merchandises are always neatly displayed and the store is clean too.

All I can say is that I had to see with my very own eyes to believe it. And yes, it is very, very TRUE: There is now a Gap Factory Store at Waikele Premium Outlets! Hip hip hooray.....it's about time!LOCATION: Gap Factory store is located in the former space occupied by Borders Books and Music.The new store is spacious, organized, and clean. There are sections for men, women, and children, complete with fitting rooms located towards the left-hand side of the store. SALE: I was definitely impressed that there were various sales throughout the store with as much as 30%, 40%, or 50% off selected items. In the men's department alone, t-shirts and jeans were 30% off, while underwear/boxers were marked down 50% off regular prices.Overall I'd say it was a wonderful experience until it was time to stand in line at the cashwrap and pay. I was truly disappointed that more registers weren't opened to help the customers in the increasingly growing line. Truly, I was slightly annoyed but tried to understand that perhaps the employees were trying to work out the "kinks" in their daily operations. Thankfully, the cashier was fast, friendly, and efficient.Bottom Line: Gap/bargain shoppers will definitely revel and appreciate this new addition to the Waikele outlets.

It's a good place to get your basics and everyday wear. This GAP always has some crazy deal going on!!I love that this outlet also carries baby and kids clothing. Super awesome! The selection is pretty current. Sizes can go quickly, but with the large selection they offer, no problems in finding something else you didn't really need!This is a huge store, seems even larger with the high ceilings. Well laid out, making it easy to shop. The store does get crazy messy with things placed unfolded and thrown and placed shoved in racks with hangers. But, I can't blame the staff for not being able to keep up. I'm sure its tiring. Especially with what seems to only be a few staff members working at a time. As for customer service. The only time I was asked how I'm doing is when I ask for help myself, which was never. Guess that's okay, like I said, if I can't find it, I'll find something else.For me, this is a go in and get out kinda shop. I'll only come here if I have a specific reason to.

Let me preface by saying I love Gap as I enjoy classic pieces for everyday and work. So this cheaper chicken is awesome! I was so excited that we finally have an outlet store! It is next to starbucks on the lower side of Waikele where Borders used to be. They seem to have a select number of current season merchandise and a few that are slightly off season...but classic styles never really are totally out of style. Grab a pair of jeans, slacks, or khakis for about half the price. How can you go wrong with that?You can get a great deal on already great Gap prices, so this really makes me happy!

Where art thou cargo shorts? Yeah, this outlet is a hit or miss. I notice that unlike it's continental US counterparts the deals are sparse and for some strange reason the mecca of cargo shorts have NO cargo shorts. For real tho? I don't get it.I found a few good deals in 1 our of 4 times I went. I guess you have to expect that from an outlet store huh? The staff is very friendly and the parking is pretty tight out front (bring your compact car to park in front).Will I go again, yeah, will I make a special effort to go, not really.

First time visiting this location since it moved from Pearlridge?At first there wasn't anything interesting and I noticed their hoodies. Ha ha, not really my thing. Started looking through the other aisles and eventually I found some merchandise of interest. Of course I'm looking for deals so items with 50%+ caught my attention!I really wanted to purchase some items but decided to put them back... Found a cute purple cardigan though in the clearance section.Another thing I noticed while looking at the regular priced merchandise, there weren't any smalls! I guess other shoppers have been through there before me. Next time I suppose.

Love this store! Great customer service and good prices. It's not trendy wear by any means but if you're looking for basic essentials such as jeans, shirts and workout wear - this is the place to go. I signed up for their online offers and I was able to apply my discounts here. 15% off my already discounted purchases. Like I said, not fancy or trendy wear but purely basic essentials. I have purchased shorts, shirts and scarves here and it's held up through the years and when paired up with other trendy items - it makes for a decent outfit. Basic clothing never goes out of style and here, the quality of the clothing goes a long way.Despite the long checkout line, the cashiers all acknowledged the waiting customers by saying, "thank you for waiting, we'll get to your soon," and were really working as fast as they could. Loved it!