Fun Factory

What happened on the drop on tickets? This game use to give more time and tickets!! Not anymore!.

Hubby and daughter love to play games here. My daughter was so lucky that she won a huge stuffed animal from a huge crane game. They are so lucky to win at games. The inside was clean and there were two workers I saw working at the counter. You need a membership card here to play. Once your money runs out, you can reload at the machine or go to the desk. You can also put your tickets at the machine up front to claim your points and swipe your card after you are done. Most of the games were working so that was cool.Hardly anyone was there on weekday at around 2 in the afternoon. The mall didn't seem busy during the weekdays so that's a plus. I would definitely return with my hubby and daughter. They have so much fun winning prizes.

Such a fun place for both kids and adults! Their party packages are pretty awesome and offer unlimited play on non-ticket giving games, ie, racing games and even that huge VR game that costs 40 tokens per swipe!! I personally enjoy the jumbo claw machines

This Fun Factory is so much better than the Kahala mall one. If you read my review about the Kahala Fun Factory, we had some issues there with the manager. We haven't been there since.So one day we were at Windward mall and saw Fun Factory. This Fun Factory is huge. There are so many more games and activities to do than the Kahala one. The floor space in there seems a lot bigger too. I liked that there was a good selection of kids games too. My daughter had a choice of what she could play. She had a great time and when it came time for redemption of the tickets, it also went smoothly. Of course she wanted a stuffed animal... They did have one to redeem for tickets and it was a lot cheaper than when we redeemed for one at the other location. She was happy and so were we. This place is definitely worth visiting again.

Always had a great time at this Fun Factory location! Located in Windward Mall between Ross and Koolau Pets, huge location with all the lights and noise you need to excite your kids!Other than playing the games and using your reusable charge cards, everything is clean and the staff are quick to react to problems (in my opinion).Came here to redeem the TEN rechargable cards I found in my house *face palm* and ta staff member was nice enough to let me do that. You cant consolidate your points on to one card though, you can only redeem all the points in one sitting. READ THAT CAREFULLY.Had about 1000 points to use and the array of prizes is jarring! So many cool items and toys -- Many of which I dont see on store shelves. Used my points for a whole bunch of school supplies that I plan to donate so its a win-win! When I was down to my last 19 points the staff member let me get a 20 point item, haha. That was really sweet.Had a nice encounter here recently and I plan to be back with my family. Thanks Fun Factory staff!

This Fun Factory is located within the Windward Mall and is right between Ross and Koolau Pets. I dont frequent this side of the island so we wont be coming often. Besides, Fun Factory can get pricey! I do like how spacious this location is though. We have one near where we live and have had parties there. The size is not even close... I would love to have a party with all the room here! Either that or I hope our location can expand. The games seem similar to the selection we have. I didnt get to check out the prizes tho. If you wanna have some fun and got enough cash to spend, definitely check this spot out!

This is one of the few remaining Fun Factories left in the state. I remembering going to the two they had in Waikiki (old International Market Place and Kuhio). My favorite was the one at Pearlridge. While I hardly played the games, I would go there to buy my Hurricane Popcorn. It was so good because the popcorn would be freshly popped. Those three locations have been closed down.I wish this one at Windward Mall would have a snack bar but they don't. My husband and son likes to play some of their games. They mostly play skeeball and basketball. A long time ago they used tokens. Now everything goes on a plastic card, tokens and tickets that you win. To claim prizes at the rewards center, they just swipe the card and it deducts the tickets. This location is pretty big. It's also very clean and bright with all the flashing lights.

This is the best fun factory on the island IMHO. They have a great game selection, especially for toddlers. Also, this location had the best customer service of all the fun factories. Trevor helped us with our card and prize selection. Mahalo Trevor!

Karen Caleb Justyce are amazing staff. They are super knowledgeable and have excellent customer service. Thank you for having such amazing staff members with super customer service skills. Windward mall is one of my favorite malls to come to and now I have another place for my kids to enjoy. It's a safe environment for my kids to play and enjoy themselves. Thank you again Karen Caleb and Justyce for keeping my Keiki safe while having fun. Give these 3 amazing staff members a raise for their excellent customer service and always keeping watch over the kids while they are playing. Caleb consistently watched over my son as he ran back and forth playing games. Karen stopped in and checked on him as he ran by playing and Justyce made sure that he was safe inside. I am more than overwhelmed with the care they took watching my family. Excellent customer service and true aloha for family. They deserve all the praise for being so awesome. Please continue to keep these 3 (Karen, Caleb, and Justyce on your staff. Don't forget to give them all raises!!!!

Great place to come with your keiki. They have a variety of different game machines and now it's so much easier. Use a plastic credit card and play to your heart's content. Conveniently located, I sometimes have to turn my child away when we pass by so he doesn't see it, lol!