Five Palms BOQ

My preference when staying in Hawaii. Reasons:#1 Windward side is better than Waikiki unless you want to party. Not many choices (basically just the cabins and Inns of the Corps)#2 Easy and cheap#3 Pool and restaurant next door#4 Views from all sides is fantastic. #5 Laundry and parking are free and convenientThey have "Ohana" rooms with a pull out bed for an extra fee. The suites have two separate rooms, while the Inns of the Corps is just one big room with two beds. Not so great:Kitchenette is useless. Building and rooms are old and kind of moldy. No elevator.

Something is not right at 5 Palms. Seven months ago, it was the place to be. Now, the rooms are disgusting, housecleaning does not clean, staff doesn't bring you towels or sheets when requested, and no one ever smiles. Why is the staff here so angry every single day?? There are only a few staff members who actually smile - Sonia, purple hair lady, skinny Filipino lady, deaf glasses man, and a man who works in the kitchen area. Trust me, I know, since we basically live here for almost a month each assignment. Other than that, everyone else, including the manager, are super rude and I can't believe they're in the line of hospitality.I believe the management has changed and it shows significantly. I am a military wife and mom of two babies and every morning, the manager here always rolls her eyes without any empathy when she sees us. I even offered her poi mochi donuts as I did for her staff to TRY to make her smile, and she still didn't. I don't know any manager in hospitality who rolls her eyes or always has a RBF except this place. Example 1 of manager: when we are going down for some cereal, I was struggling to come down wearing a 25lb baby and holding a 50lb toddler's hands down the stairs to make sure he doesn't fall. By the time I got to the kitchen area, my toddler had a major blow out (up his whole back), so Sonia (the sweetest attendant ever!) wrapped our food on the table and told me to go change him since it was a bit of an emergency. I had to take both my babies all the way up to the room to change his diaper, give him a shower, a new diaper, and new outfit. By the time I came back down, it was 10am and I quickly fed both of them, and left the hotel for the day, but the manager passed us by and rolled her eyes again. Example 2 of manager: since my toddler was not feeling well, I asked the front desk women (two Filipino ladies) to mop, vacuum, and clean the room since it was filthy when we first arrived. They only clean rooms ON Mondays and Wednesdays, and they NEVER actually do any cleaning (no vacuum or mopping, no new sheets r towels); everything is just used towels and folded, and sinks/toilets still dirty! Absolutely disgusting! This is why I wrote a note to housekeeping to leave new towels and extra sheets so we could cover their absolutely disgusting couches to prevent my babies from rubbing their faces on them. Apparently, per the manager, we cannot make any cleaning requests. When we stayed here several times before, the woman with the purple hair and another Filipino lady were very very kind and absolutely a pleasure to deal with - they went above and beyond to make sure our stay was comfortable and our rooms were sparkling clean, especially because we have two babies. Seven months ago, this place was super clean, breakfast seemed fresher, staff never complained and always willingly did extra cleaning and offered more towels and sheets. This month, no one ever cleans our rooms on the only days they do housecleaning (Monday and Wednesday), no one ever leaves the right amount of clean towels and sheets, and the rooms are always filthy, which is causing my mom anxiety level to be at its highest with my babies. Additionally, my husband had to kill and throw away a cockroach in our room - we are never ever staying at this filthy place again. Summary: absolutely disgusting rooms on arrival, overly rude and inconsiderate manager, bugs and gross couches, mold in bathroom and on air conditioner, most of the staff does not listen or respond to requests (ie extra towels/sheets), housekeeping is lazy and leaves the rooms filthy on the ONLY two days out of the week that they're supposed to clean. Who wants to stay at a gross place with rude/judgmental staff? Not us.

Honest to goodness this is a financial steal! Cold AC, complimentary breakfast M-F, the O Club is next door, clean and well-equipped workout room, desk for working in our room, fridge, microwave, Keurig, 3 lounge chairs, two TVs. Each person I have interacted with who works here (at least 6) have been friendly and helpful. Also, it is only 1.2 miles from the beach. We jogged one day and drove the other. I highly recommend. Finally, laundry is free, as long as you have your own detergent.

The Five Palms is a convenient place to stay on MCBH which is right across from the Officer's Club. The rooms I have stayed in are converted single rooms that used to have a shared bathroom, but now are nice suites that have a bedroom and office/lounge. Housekeeping provides two small complimentary bottles of water, mac nuts, a postcard and shell lei with each stay. They also have a wide variety of Kierig hot beverages in each room. The gym is open 24/7 and they serve a complimentary breakfast Monday - Friday.

My husband and I were hesitant about staying here due to the other reviews. Some were great and some were awful. But rest assured, I'm a real person leaving a real review. We were able to get a suite and it's awesome. Very spacious and clean, big windows and beautiful views. Our suite has a living room area with comfy chairs. One tv in the living room and a second tv in the bedroom. Kitchenette includes small fridge, microwave and coffee machine. I can't speak for the other units but there seems to be as many suites are there are regular rooms. Honestly the only negative I've experienced has nothing to do with the hotel itself. My cell reception is spotty (Sprint). That's it!

Military USN Submarine Secret ServiceUSS Tiru SS 416 SevronCold War~VietnamBlackWolf STS 2 (SS)Before you set your course to go, always triple quadruplethe coordinates, Then get that boat away from the pierDive the boat, Run Silent Run Deep.When back in town, "The Five Palms B.O.Q. " KMCB no ka oi ! America's First Brigade US Marine CorpWhomever stays ! Pomaika'i !Oahu no ka oiHatsumi-Kira-Sora ! Shokuji issho ni sitekuretara ureshiinda kedo

Don't let the older appearance of the exterior fool you. The suites are spacious with separate living area and bedroom and include ceiling fans in each room (no air conditioning), 2 flat screen TVs, a DVD player, WiFi, a small kitchenette with refrigerator, and a Keurig. The bathroom was a bit dated in comparison to the rest of the room but still had a decently sized stand up shower and good hair dryer. Parking is convenient. The lobby and outdoor terrace are modern and clean. Continental breakfast is included.I enjoyed my stay and would definitely return!

Great place to stay while waiting for housing. Has separate bedroom and living area. There isn't any AC however the fans do make up the difference along with the wonderful trade winds. The golf course and Officer's Club are right next door and you also have one of the best views on the base. The staff is overly nice and go out of there way to help. The outdoor community kitchen has a stove and range along with a huge grill to use at your discretion. All utensils are there so no need to purchase anything to cook your food. Overall great place and great people. Highly recommend!

Nice new rooms in an old building. My week here was quiet, although I was at work during the day. Some rooms have A/C some don't. Overall I would stay here again. Continental breakfast- cereal breads and fruit. Staff is super helpful. Stuck way in the back on base so it takes 15 min just to get to H3

Clean, spacious, well equipped rooms. My view is beautiful on the 2nd floor. Hot breakfast daily, though I hate that the meat choices are always pork and is cooked in the potatoes and other items, which reduces the option for non-pork eaters. I said something about that 6 months ago on my last trip, but nothing has changed. Hot water i. The shower is quite weak. There is no elevator to get to 2nd and 3rd floors. Free laundry, but no detergent. If working on base or visiting this area, I would recommend this location. If you're looking for luxury, this would be 2 or 3 star. Fir value, I would give it a 4 out of 5 stars.