Engraving Hawaii

Great work, super helpful, 10/10 recommend to anyone who needs a personalized gift in a timely manner

I have used this place twice. And twice they have messed up my order. The first time customer service was on point. This last time it wasn't. The guy proceeded on telling me that they sent me a message with what the plaques were supposed to look like. I had two plaques and they put the wrong plate on the wrong plaque, simple easy fix, would have taken less than ten minutes to do in shop. The guy told me they will fix it and to come back the next day. I'm not super happy with the customer service here, just go to 808 guidons right off post, more options, better prices and customer service.

This review is long overdue, but Yelp deleted my previous draft so this took longer than I wanted to post.I had a going away gift for a Cub Scout pack member that needed to be done at the last minute. I searched Oahu for engraving shops and came upon Engraving Hawaii. Previously I had passed by it a couple times while walking around the Schofield Exchange, but never looked in before. I walked in and there were two customers in front of me. Nick was helping other customers and told me he would assist me as soon as he could.When it was my turn, I explained what I needed and when I needed it, but Nick explained they had an influx of rush jobs that needed to be completed. He let me know that it was unlikely to be finished by the requested date, and I was ok with it, because I tend to follow the saying, "Poor planning on your part does not necessitate an emergency on mine."That evening, I receive a text message from the shop requesting I proof-read and approve the layout. They got the layout exactly how I requested and I quickly replied it was perfect. I was afraid to think that it might get finished in time, but their quick draft gave me a glimmer of hope that it would be ready in time.The next day I got a message telling me the item was ready. I rushed over to the shop and sure enough it was completed and looked fantastic. Because of Engraving Hawaii, we were able to present the award at the banquet for the departing member!I was so impressed with the friendly and professional service. The team is really customer-focused, and based on what I was hearing from their interactions with the other customers they were going to try everything in their power to get requests just right. Cheers, Nick!

This place is awesome, great customer service and great turn around time. I gave them a custom order and it was super easy for them to use. My cup turned out perfectly. Definitely recommend

Great service and very responsive to my needs!!! Help me design my glass to look perfect

This is my personal favorite engraving shop! Nick was very patient & skilled in creating my personalized ukulele tag. Quick! Within a few minutes of explaining & showing him what I wanted, he was able to capture my specific custom design. I was also pleased on how the shop was organized & showed the range of his craftsmanship displayed all around. Price for my ukulele tag, for my 1st hand built ukulele was reasonable. Will definitely be a returning customer. Thank you Nick!