Costco Pharmacy

As a Costco member, you expect a level of customer service for paid membership since without paying members, what would Costco have? Granted I could choose to not be a member, but that shouldn't be the option. The model should "value" members like myself who choose to renew year-after-year, increased-fees after increased-fees. Because let's face it, Costco still holds value regardless of the POOR experiences I've encountered from the Pharmacy at Costco Ka Uka.I'll preface by saying customer service trumps mistakes any day, HANDS DOWN because humility goes a long way. Period. I have enough years under my belt with age and jobs to know what good customer service is vs. BAD customer service. Although the Golden Rule is more commonly known, The Platinum Rule is the NEW STANDARD, which for those who are unaware is "Treat Others How THEY Expect To Be Treated." It shifts the focus from what YOU want to what THEY want. It is now a selfless model vs. the selfish model when you look intrinsically into its meaning.Sorry for such a long intro, but it's necessary to hopefully get my point across. Today I picked up my monthly medication, and was subjected to be taken to the consultation window to have ALL my meds re-counted in front of me. Totally unnecessary since not all of my meds have been short in the past. ONLY ONE SPECIFIC MED HAS BEEN SHORTED ON NUMEROUS OCCASSIONS!!! But if this is what it takes for the Pharmacy Dept. to finally get it right, so be it.You must be wondering why? Last month my 2x/day med was short 30 pills. THIRTY PILLS! How do I know? I refill my five weekly pill boxes with all my meds which always should equal four full boxes and one with two days. Simple math. Noooooo, this specific med was short. But because this wasn't even the first time this happened (about six or seven times, seriously, same med ALL THE TIME) I was informed to come back to verify the count. wtfWhen I finally was able to return, inconveniently since I plan ahead when I need to visit Costco, there was talk under the tech's "breath" when she called the pharmacist over. "He's the one..." which I heard because they didn't say it soft enough. smh He basically said, "our inventory is correct, so you are wrong." Keep in mind, this wasn't a narcotic, but a prescribed pill which I need 2x/day per my doctor. I was outraged because he was basically telling me we're right, you're wrong. I really couldn't believe it. THE WORST CUSTOMER SERVICE FROM COSTCO AND ITS PHARMACY. Talk about having no sympathy, empathy, and humility since I explained how I'm short 30 pills.Okay so since I still NEEDED my meds, they counted the remaining 30 in front of me, but informed me they would be counting this med in person each time I pick up in the future (but not ALL my meds). I agreed because again, if that's what it takes so be it. He even tried to justify that it was triple-counted and initials on the bottle "DC" show it was double-counted, BUT I'M TELLING YOU IT WAS SHORT 30, NOT 1 OR 2, THIRTY!!!!!!Being insulted, I went to the front, explained to a manager on duty, which she said she would talk to the Pharmacy Manager. Keep in mind, no follow-up ever happened, no pharmacist or manager ever reached out to me from then until today.So instead of trying to talk to a manager again, here I am sharing with you my awful experience. Good luck and stay safe!