Cigar-Cigar

When you walk into this place do not expect the warm fuzzies nor outright friendly service. The owner is a local dude with lots of local customers, possibly a pack rat (stuff everywhere), but with a good selection of cigars. He seemed rough around the edges and honest. So when you walk in, walk in with aloha attitude. Not sure if there is a backstory, but you have to earn his trust and confidence and you'll realize he knows his stuff and he has a good selection. But you also have to know your stuff or be upfront about it.

Rude ASF when I called to ask if he was a lounge. I'm here on vacation from LA and looking for a cigar lounge. The manager of a popular steak house recommended Cigar Cigar, I called and the person who answered raised his voice to tell me WE ARE NOT A DAMN LOUNGE. So responded with RUDE ASS, Thank You. That SOB could have been giving out Fuente Anejos, I would not have gone there.

Unfortunately, I do not recommend this cigar lounge. As a matter of fact I don't believe it should be called a lounge. The owner made us feel very uncomfortable! Felt like I had to beg to get into the humidor. We needed to know what we wanted before going in and only after he led the way in. Then the next customer comes in and he let him walk right in, with a child?! WTF?! ‍ How freaking rude. I Wanted to sit and enjoy my stick and he got upset that I moved the chair back because it's blocking the walkway. Well sir, there would be walking room if you cleaned up a bit!! Pick up your shitty mess! The place is a pigsty and over priced. Save your time and money. I feel dumb.. I read the reviews before going in. Ugh, wanted to give this place a chance!!! DON'T!! ‍

Joe is a winnerHelped a 96 United States Marine Corps... VeteranMahalo nui loa from Hawaii 79℉ ... To the Shores of TRIPOLI .... OOO RAH P T

l read the reviews so I was a little apprehensive about checking this place out. I am a fair regular to Tobaccos of Hawaii so I decided to check this place out. The store is quaint sized and his humidor is stocked up with various brands, with the focus being Arturo Fuente, which is one of my brands!The owner left a mix impression. He was not rude, but I felt more like I was walking into a man cave then a Store establishment. He was knowledgable about the cigars I was looking for and gave me what I asked for. I asked for Arturo Fuente Hemmingway Classics and got three, then he opened a box of the Hemmingway Work of Art and told me they were great smokes without asking me if I wanted to buy any, before shutting the box which I thought was odd. Hemmingways Classics were aged well and in good quality with a comparable cost to other stores on Hawaii. Cigars were stored in a ziplock J C Newman bag which was nice.Overall the feeling I got was the owner loves Cigars. I think he is passionate about cigars and maybe runs his business like a person who cares more about the product then making a ton of money and that is okay. I assume once you got to know him he might be a great source for quality cigars!

I thought it was really cool that Oahu had a specialty cigar shop, but when I arrived there (12ish) they were closed till 1:30 PM per their sign. So I decided to wait it out by walking around the other nearby stores. I arrived back to the cigar shop 2ish PM to see the owner (?) was inside the shop with another man. I tried to enter the store, but it was still locked. The older man opened the door, but didn't let us in. While standing outside the door entrance, I informed the owner of what kind of cigars we were looking for, but was told he did not sell those brands. I then inquired if he had anything comparable, but was told by him he only carrys the best and doesn't have time to educate us. I asked about the price range of his cigars, but he would not give an answer and basically said he didn't have any time for us since he's busy and that we would need to go into his store with a lot of time to really understand cigars. Kinda hard to get into the store when he held the door only open enough for his body to block the entrance. He wouldn't give us any recommendations of what we could purchase or allow us into the cigar shop. So I told him, "Thank you." and left.There is no Aloha spirit here my friends. His selection of cigars might be the best on the island (by what I could see through the glass window), but his customer service/ Aloha spirit is severely lacking. My advice: Only go here if you know exactly what you want and is stocked. Otherwise, you'll get better customer service shopping online.

When you see the shop when you first walk in, it is a turn off due to the large amount of boxes. Definitely not a place to sit and smoke like a lounge and we couldn't go into the humidor room with the cigars. Normally, coming from Dallas, TX all of the cigar stores will allow you to browse inside. Other than this, the INVENTORY IS FANTASTIC! Great selection of cigars and a very knowledgeable business owner. Definitely a salesman trying to get you to buy more cigars but they're worth it! Completely agree with the other posts on the mess but the owner was nice enough to let us handle the cigars when asked and opened boxes for us to preview the

I've tried to visit this place on numerous occasions to purchase a box of cigars, but this place is always closed and even past the posted "Open" hours. I don't even bother to look at the shop if it's open when I'm in town.

Came to Oahu for vacation. On the third try of looking to check out the inventory I was somewhat greeted by what I can only believe to be the owner. I really like to visit cigar shops and spend money, especially the locally owned mom and pop shop types. However, upon walking in to this establishment I was asked what I was looking for. I just wanted to see what type of selection this store had and then make some choices. Never in my life have I been treated so disrespected. I honestly feel bad for this man. You can tell he is lonely in life and miserable every day in his own store. I was ready to buy two cigars but when I asked how much the box would be he said, I will tell you only if you are going to buy it. I finally had had enough of his attitude. Apparently if you're from CA you are a POS to this person. As I walked out of the store, he shouted from behind the counter, take that chip off your shoulder. I literally had to just laugh and walk out. If you come to Hawaii and need a stick, check out Brix and Stones. Super classy.

Hours are wrong on Yelp. Walked over for nothing. Bad business practice. Go somewhere else.