Chanel - Waikiki

I've been to multiple Chanel boutiques all over the world and honestly I don't think I've seen an inventory as vast as the one in Waikiki which I was very surprised about. Our sales associate Ray was very helpful. I've been searching for these two bags I've been wanting for years and was over the moon when he told me they carried them. Definitely my favorite boutique.

Picked out a card case with Yuko. She was very helpful and welcoming! This store staff was very nice and attentive. Would recommend this location, they had a lot of styles and options for the smaller items.

John's name comes up right away in these reviews, and lo and behold, he was the first SA that greeted me when I walked in, and eventually helped me with my purchase. My typical Chanel routine is a once over of the store, while telling my SA what I'm kind of looking for, if anything specific. Usually, I want to say that when I see something that catches my eye right away, or "wows" me, that's usually it. Done deal. With these prices, you either love it, or it's not worth buying, IMHO.Of course, John quickly informed me that there were no regular minis in store. It's a pretty large store, so you have to walk all the way down. Back there was where I saw more of the color schemes/styles I was looking for. Backpacks, and smaller bags resembling minis. And a very beautiful hand-crystalled evening beauty that I could not come to purchase... But I also left with something else beautiful in a dark slate color with brushed GHW. More neutral, and versatile.It was a great experience overall, quick and satisfying!

I was searching for the boy bag/gold hardware in black for awhile and had no luck in San Diego. I tried the Ala Moana location first but they only had pastel colors, which were cute but not the vibe I was looking for. Took a chance checking out the Waikiki location and found one on the shelf!! At first no one helped me until I made a gasp when I saw the bag, lol. Got to try on other bags and looked at matching wallets. I forgot the name of who helped me but she was a super sweet young Asian lady. She was super accommodating and offered alternatives for wallets but I really wanted the Caviar gold card holder. She called me 2-3 weeks after my bag purchase to let me know they got one in stock and offered to ship it to me! One of the best luxury bag advisors I've met. Definitely coming back here when I want another bag!

When deciding on what island to experience I specifically picked Honolulu and the Waikiki area because I wanted to go to this Chanel store. I had heard through bloggers that you save a bit on tax when shopping here than Mainland USA. I've always heard they are rude. We stayed at the Ritz Carlton which is around the corner from Chanel. I could see the back of the store from my hotel balcony. We decided to go in the first day we arrived. I was very anxious and hoping they had the bag I wanted. My husband and I walked in and not one person even said hello to us. I've been to many different high fashion stores to shop and they usually greet you or are at least friendly. Not here. We wandered around a bit until an older lady asked if we needed help. I stated yes, she then goes to the front to a younger women and asked her to assist us.After that we were given a few options but I was there for a specific bag. Luckily they had it!I was so excited. While waiting for her to pack it we were offered water which was a bit off putting. I've spent 10k in Givenchy on 5th ave and received rounds of champagne, does Chanel not do that?All in all nice experience very happy to have my bag.

Great customer service and product selections. No sales pressure and very professional

My son and I stopped in this Chanel location after happy hour nearby. Zero wait, we walked right in and were happily greeted the second we did so. I was looking for a specific patent belt bag. They didn't have it but service was super attentive, friendly and quick. Every question I had was answered immediately and I was presented with options within seconds at various counters. It didn't give off what I'd consider to be typical Chanel vibes, you can totally tell it's an island store and you very clearly are not in France.I didn't make a purchase as I wasn't blown away by their current options but it was certainly worth checking in on what they did have. I'm surprised by some of the poor reviews because had they had what I was looking for service and location are totally 5 star. Highly recommend a visit, as they may have what you're looking for.

Very attentive and super friendly!! I was able to get a couple bags for myself and a few accessories that I've find extremely exclusive.. I am glad I stopped by

Loved shopping here! They had a better selection than what I'm used to in Cali. Great customer service! They gave my kids Hawaiian cookies that kept them busy so mommy can shop!!

Veery high end customer service. Super friendly staff. I was indecisive and the sales people over there are not pushy they give you time to think about it. I ask for the lady to put one item on the side. She explained me that we usually don't do stuff like this so I came back after one hour and got it.Overall, very happy with the purchase and I also got a good deal