Aloha Artisans

Don't work with this company. Their employees steal things at the venue. They can't be trusted. When caught red-handed on tape, the owners don't do anything. Their employee stole $1000 worth of tools still works there. He didn't even get fired. We never got reimbursed for our loss. We've contacted the police and have a police report. This is going to court. It didn't have to be this way, but the owner Jeff wouldn't do anything about it.

Aloha Artisans is professional, flexible and a dream to work with. When a vendor couldn't fulfill an order last minute they stepped in and were able to get me what I needed. They even had to pivot during a power outage and move the order to a new venue within a couple hours. The quality of their products is outstanding, and I cannot recommend them enough.

We just got married last week at Waimea Valley. We rented bar tables, a bar, and various lawn games. They were exactly what we needed for our wedding! Aloha Artisans transported the items to the venue, set them up, and picked them up afterwards. Much appreciation to the Aloha Artisans team!

My wife and I recently worked with Aloha Artisans for our wedding at Kualoa Ranch, which unfortunately left us with mixed feelings due to several issues we encountered during the planning and execution of our event.We faced a few disappointing instances that affected the overall quality of our experience. Firstly, we were notified just days before our event that 30 wishbone chairs of the 240 chairs we had planned our wedding aesthetic around were damaged and unavailable. We were left to hastily reconfigure our layout with substitute chairs which were not what we had initially envisioned or agreed upon. Furthermore, they made us pay for the substitute chairs. The late notice and lack of professional handling of this issue caused a significant amount of stress and inconvenience.The ambiance we desired was further hindered by the smaller chandeliers provided, contrary to our explicit request for the larger variant, and the absence of promised lighting on the tree behind the bar. These oversights affected the atmosphere of our event and left us feeling let down by the lack of communication and foresight from the team.Lastly, the vendor failed to fulfill their commitment to pick up and set up items from Event Accents, which had been confirmed by both Jeff verbally and Holly via email. This lack of follow-through added another layer of unnecessary stress to our preparations and resulted in additional inconvenience for us. When the owner of the business gives you his word, you should be able to rely on it. Unfortunately, that was not the case with Jeff or Tawni, the owners.While we understand the challenges inherent in event planning and execution, we expected the services we paid for to align with what was delivered. We hope that our honest feedback helps future clients and spurs improvements in their service.After sharing our grievances with the owners, they dug in their heels and refused to even apologize for their missteps. Therefore, we believe a 1-star review is a fair reflection of our experience.

Great experience from a staff that was incredibly friendly and communicative. The prices were fair and I already bookmarked them only to realize that they're a contracted vendor w/ Moana Surfrider, which was the venue for my wedding.Everything worked out well and day of, the string lights and lawn games added a nice touch.

Communication is huge in wedding planning and let's be honest not all vendors are good at this, but I was really impressed with aloha artisans. Seeing their back and forth with our coordinator and then answering our questions so quickly, made me so glad we rented pretty much all of our rentals from them! It was so easy when we needed to swap out rentals too. Everyone loved the clear top tent, especially at nice it was beautiful.

Amazing family oriented work place. It was a great experience for me and my son. We were only able to work there for about three months before returning home to the mainland and I miss it so much.

Awesome company. Very communicative and worked with me to change my order when I found out we would need a different tent. Even let me add extra tables last minute. Delivered and set everything up on time. Couldn't have been happier. Highly recommend!

As a destination event planner, finding quality rentals teams that communicate clearly and kindly is extremely important to us. Our couple had an absolutely phenomenal experience renting from Aloha Artisans at Kualoa Ranch. Their communication was always extremely clear, they were quick to respond to emails/calls, and their day of delivery team went above and beyond to ensure every detail was beyond perfect. It was an absolute pleasure and 5 star experience working with Aloha Artisans from start to finish! We would highly recommend them to other industry professionals and hosts looking to provide quality event rentals for any special occasion!

Our daughter got married on Oahu in April 2024. Worked with Aloha Artisans for a destination wedding - we are from Alaska. What made this a bit more of a challenge is that we asked them to provide a lighting quote for a pavilion at a venue they were not able to visit prior because it was located on Hickam AFB. They provided a timely quote based on our specs. The total cost was very reasonable for the work they had to do. They were so accommodating for our timeline. They were at the venue early and arrived for pickup as scheduled. From beginning to end, everything was handled smoothly and professionally by AA. Absolutely LOVED working with them! And the rustic wood head table is beautiful!! We highly recommend using AA for your event!!