Access Medical Clinics

Access Medical in Mililani Town Cntr is great!! Although my copay is higher, this is my go-to!The receptionist is friendly, organized and proficient at her job. The nurse and doctors are so nice and not clinical. Takes their time to ask questions and doesn't make you feel rushed or like a number!It is a walk-in clinic so first come first serve. The best thing is, after you check in, they let you know when to come back. So do not call to make an appointment. I would say the latest to go would probably be 3pm to be safe if you want to be seen. I went on a Sunday at 1 and they were all booked and they close at 4pm. If you are skeptical about here, don't be. It would be a good decision to go.

Dragged my sick self in at noon on a Sunday and they were no longer accepting appointments for the day (They close early on Sundays). On Monday, I casually tried to go back shortly after 9am (opening time) but saw a handful of people in line filling out clipboards, so I left. On Tuesday, I finally got my act together and made an effort to get there a few minutes before 9:00 a.m. and was the first person in line. Filled out the forms as a first-time patient, was seen within 10 minutes by Dr. Yamashiro. He is thorough yet efficient in his communication (and his hair is just as amazing in-person as it is on their website), I picked up my prescription next door at CVS, and was done by 10am. Couldn't have asked for a smoother experience.

If I could make Drs. Thompson and Yamashiro my PCP's forever I defintely would! I do love my PCP but he's all the way in town. The last time I did a telehealth with him, our internet service went down after the first 30 seconds and I called him back immediately, but his nurse said "he's moved on to his next patient" and I got slapped with a co-payment/bill for that telehealth visit that didn't even happen! One of his APRNs prescribed an antibiotic meant for upper respiratory infections for my UTI - haiyaa! (Uncle Roger sound). I hope my PCP/APRN are not reading this, but if they are, they will know where I disappeared to, and it is here, my new medical home for non-emergencies! I still love them but I also love this place....a LOT.Access Medical Mililani is my new go-to place when I can no longer: 1) wait days/weeks for an appointment2) suffer insanely 3) bear the thought of waiting 45 minutes to 1 hour or more in the waiting room to be seen by my PCP4) bear the thought of driving in traffic going to the appointment, being stuck in a crowded paid parking lot with bad drivers, being stuck in traffic going home all while feeling sick5) wonder how my PCP can diagnose me over the phone without checking my lungs, my ears, my throat.Both doctors took care of me on two separate occasions - in person! No telehealth Tom Foolery here. They were very knowledgeable, professional, caring, and kind. They explained everything in detail and I never felt rushed. I really appreciated their time in taking care of me. I was very grateful for this place and all doctors/workers that run this clinic.I overheard the receptionist say that they take Quest insurance, and that is great, because a lot of places will not take Quest. I know so many people that need help with Quest but they can't get seen. The name "Access" in Access Medical really is a great name for this place. I also love the fact that they charge you the co-payment right up front instead of having it to mail it by check weeks later, which is inconvenient to a procrastinator like myself who throws mail into a big pile without checking it for weeks. This place is super convenient, inside of Mililani Long's Town Center. Parking is free, zip in and out. It's a walk-in clinic only, so no appointment needed. I don't see people waiting too long to be seen. Shop at Long's while you get your RX filled out conveniently in the store.RETURN FACTOR: Don't want to have to look forward to going to a medical clinic anytime soon, but when I do, it will be Access Medical.

Went to Access Medical Clinic in Mililani Town Center this afternoon. It says they close at 6:00 pm. We arrived at 5:20 pm and were told they were too busy to see my Mom and to come back tomorrow or go to another facility. If they say they open until 6:00 pm they should see all the patients that arrive before 6:00 pm. They should change their hours to close at 4:00 pm if they can't accommodate the patients. The Dr. was standing there and wasn't bothered at all with turning patients away.

I had no idea this place exist! Went here and was in and out within 20 minutes. The nurses were both super friendly and Dr. Yamashiro was pretty awesome too. Definitely great option if you can't wait long for an appointment at your doctors office.

Nurses are helpful friendly. And there hours are helpful. They get patients seen fast and get us care we need. Hamma status!

Needed medical opinion while here on vacation. We found the clinic to be welcoming, safe, and effective. Very efficient and exceeded our expectations. Would return and recommend 100%. Staff was wonderful, and Dr. Thompson was thorough, professional, and we felt very confident in his judgement. We were not rushed at all. Thank-you Access!

Came to this clinic on 4/19/2020! During this pandemic because I didnt want to go to the ER being I feel its an emergency but not, if that makes any sense....The lady at the front was RUDE AS HELL!!!!! I dont like doing reviews like this, but VERY unacceptable.Came out the office telling me I had a bill that went to collections (I knew NOTHING about), I offered to pay watever it was to take care of it, she blatantly looked at me and said "We cant even see you until you pay this bill" Walked away n said NOTHING!!!!!!! To this ELDERLY lady working the front!!!! SHAME on you for not giving me options to pay this bill but immediately told me there was NOTHING the could do, when I was willing to take care of this so called "bill"....But instead rather have me go to the ER where they are facing WAAAY more issues than some stomach pains that Im feeling!!!! Totally felt discriminated!!!

Been having symptoms of dizziness & lightheaded for a few days. Messaged my PCP & told me to go to an urgent care asap.. This clinic was 10 min away from home so I tried it out for the first time. There were four people ahead of me & I waited about an hour with my 4 month old baby. Everyone was so nice & didn't mind that I had my baby with me which is a bonus because I didn't know if he would affect me being seen. Dr Yamashiro was very nice & informative. He answered all my questions & he's easy to talk to. I didn't mind the wait because the doctor was great & explained what was causing the symptoms so 5 stars!

Yes, that older woman at the desk won't help you to feel better..she's unaware that she comes across poorly. THE Good News. The doctors and nurses Are great...that's why I go there. They are more dependable then my personal physician, when you need attention NOW.Thank you Dr. Thompson, Dr.KUBO, and Dr.,Yamashiro.