Aaron's Dive Shop

I dove with 5 other friends on 10/22/24. Five of us are newly certified, and three of us had never dove in the ocean before. We met at the shop and having all of this information the staff told us we would be diving at two more shallow spots (30-40ft), sounded great. Once we arrived at the marina, however, there were two very experienced divers demoing some new equipment that said they need at least 60ft so the plan was changed last minute. We were told that one of those people knew the shop owner. We were taken to a deeper location with a high current. When I tried to go down I was unable to due to not having enough weight (one friend was sent into the water without any weight at all) and after trying to go down about three times and the dive master coming to assist me to add more weight we were swept away from the boat and spent about 30 minutes trying to swim back due to the high current. The dive master had to rescue swim me off and on back to the boat. It was terrifying. Meanwhile, the other 4 brand new divers were down without a dive master. My fiance and I also got sea sick for the first time in our lives. I'm very thankful for the dive master who helped me get back to the boat, but it should not have been necessary in the first place.

DIVERS BE AWARE !!!!! DEADLY AND NEGLECTFUL!!!!I don't know where to begin, my experience at this dive shop is nothing short of almost d**ing! I go there to complete my Advanced open water courses, at the shop and over the phone I told them I have not dove for over 2 years and need a refresher where they said both times, "we will do shallow diving first and assess your skills". That sounds normal and fine so I pay for the course and get ready for the dive the next morning. I got picked up by an extremely young instructor who claimed has been doing it professionally for 16 years, and I doubt his old enough for that statement to be true, we reach the location to be picked up by the boat. There are two recreational divers with 26+ years of experience on my course somehow. Some random lady who don't even work at the dive shop gets on the boat tips the captain and talks to this kid like she is the dive master. Long story short they decide to do a 70 feet drift dive where I told them I am not comfortable doing. The answer from him was " Oh you'll be fine" ?? Really Ill be fine? You sure about that?!After disregard all of that, we get into water the instructor don't even bother to check my equipment even after I asked him to He just asked me where I put my SPG and that's it. Again, neglectful and dangerous.We get into water I try to descent and can't equalize my ear the first try. Remind you, this is extremely choppy and it's my first time in the water after two years. Then less than a minute goes by, he takes off on me points to the boat to pick me up because " he needs to go with them" WTF I thought this is my course that I paid to get proper training! Anyhow, I get on the boat five divers happen to get lost and washed into the ocean. The boat captain was so mentally checked out. He didn't know what to do and didn't bother to call the Coast Guard hours after they should have been already on the boat.He tells me he called his boss, and there is another boat that's going to help looking for them.He disregard me pointing out that I hear them whistling while they were being washed out into the ocean multiple times. (Very far, all 5 divers)This could be a fatal mistake, where the dive shop staff called me and said it only happens once which is not true reading the reviews seems like this type of practice have happened in the past. I guess you only die once. After 2 to 3 hours of searching for the divers in the ocean and Coast Guard helicopters searching for them, the helicopter finally locate them and I had to help the boat captain do his job and tell him the hovering helicopter is above the divers and he needs to go there now. ( he was so out of place. He just kept saying this is so F***ed) If I was not on that boat, the boat captain could have made up some stories of how they dropped us back off at shore, and nobody probably would've heard from me or anybody else. This is a fatal mistake and very neglectful.I asked for my refund and again they nickel and dime me for the course telling me they can't refund me for the e-learning . Which at this point as a business owner, not only I would refund everything. I would try to make it right to whoever that almost got killed by lack of safety measures. I still never got a call from the owner and it seems like they are trying to brush it off by saying here is your partial refund. Have a nice dive, even though they ruined my entire vacation.It's probably take me a long time to trust, dive shops, or enjoy diving again. The dive shop owner truly cared he or she could contact me since they have my information.

Had an awesome dive on one of Aaron's Dive Trips that is a little lesser known. We dove the Ewa Pinnacles and the Navy Tug. I think they only run that once or twice a month from the Ruckas boat. The dive was awesome. We saw at least 5 octopus. There was one White Tip Reef Shark on the first dive, and at least 6 on the Tug. Also, there was a pod of eagle rays on the tug. Kenny was the instructor who went with us and did a great job of pointing out some of the octopus that we hiding in the reef. He took care of us gear-wise and did a great job explaining each dive before we got wet. I definitely plan to try to do this dive again.

We had a great time today diving with Aaron's. One of us was doing discover scuba, and one of us had over fifty dives, and we both had a wonderful experience. Chris was an excellent instructor, made us feel secure, and gave us a look at cool wildlife (including turtles!) It's hard to beat Aaron's for quality on island, and I have no doubt that I'll be back the next time I'm on Oahu.

Tim was very knowledgeable and helpful when it came to fitting me with my first gear. I really looking forward to continuing to see them and keep upgrading my stuff as I become more and more experienced.

Always amazing dives with Aaron's Dive Shop! Very happy with my decision to become club member. Their dive masters, Max, Addison, Maddie/Madi, Kitty, Ruben, Brian, are all excellent. Captains Steve annd Garrett are great dive boat captains! Beautiful dives at Sea Tiger, Horseshoe, ParadiseAngler's, the Corsair wreck, Keanu Reef, Spitting Caves/Sea Cave, Koko Crater, Turtles, Pinnacles & Navy Tug...always awesome dives. So many eels, turtles, sharks, rays, sea caves, wrecks...Highly recommend Aaron's if you love diving!

Just went diving yesterday with them! Amazing time. We saw two or three whales at the start before we got in the water. Captain Garret was super watchful, pointed them out to all the guests and kept a respectable distance to let them whale!Once we got in the water Ken and Brian took us all into sea caves where we saw white tips, tons of reef fish, a huge green moray, a massive crab, and tons of crustacean friends. After a short surface interval Brian took all of us along sea cave wall while Ken took a student for skills by the morning!

Five stars go to Aaron's dive shop. Everyone there is super nice, very helpful and knowledgeable. I managed to complete my master diver course in seven days, thanks to the meticulous scheduling and flexibility by Tony. Also thanks to the superb training by my principal diveinstructor Gary. Gary was very informative, patient and fun person to dive with. Aby, Scott and Justin also helped with the instruction and were all excellent. If you're looking for a good dive shop, whether it's just go for a fun Dive or require further certification, I highly recommend Aaron's dive shop.

I am a current dive club member and have dived with Aaron's dive shop numerous times. My wife and I went on a 2 tank dive charter to koko craters dive site. Our experience overall was very frustrating and unprofessional and was far below the level of expectations we would expect as paying club members. A few items:- between boat and bus delays we left the dock an hour and a half late. This delay lead to overall rushing of the crew to setup gear and organize folks in a very haphazard and uncoordinated way- the rush to leave and make up time meant that our rental gear was very disorganized and my wife ended up not having a seat to setup her gear, and our gear was not thoroughly checked before leaving the dock. Thankfully nothing was left behind as I reminded the crew that they had forgotten about my wife in the chaos- a mixture of students and certified members all diving at once lead to a dangerous sense of "you'll be alright just jump in" where it felt incredibly rushed to get us all in the water to make up time. There was nothing inherently dangerous about this per se but this is not the precedent you want to set on the boat where folks feel like they need to hurry into the water because of the crews lack of preparation and timeliness. Gear was constantly being moved around between seats in the bustle of multiple groups entering the water which can easily lead to someone grabbing the wrong items or forgetting to check a critical piece of gear. - due to lack of time we ended up diving at the same site twice in a row. In order to try and make the dive more enjoyable our dive master offered to have us swim with him to a different dive location close by. This location already had other boats moored at it and we did not have any buoys or markers to signal these boats that there were divers underneath of them. This lead to a situation where our group was underwater with multiple boats driving over our heads above us. This thankfully happened without issue but could have very quickly lead to a dangerous situation if there was an emergency ascent without the boats being aware we were below them. - during both dives our dive master never checked on my air level once. Again this is not inherently dangerous in and of itself but is a further symptom of lack of coordination and safety.Thankfully no one was hurt and nothing went wrong during this dive charter, but seeing how the crew and captain Garrett operated this boat during our experience it does not surprise me that there was a recent situation with the 5 divers being lost at sea and abandoned by the boat captain without any contact to the Coast Guard. If the captain can get into a situation where multiple dive members are lost at sea and he doesn't contact the authorities in order to cover his mistake what else are they willing to overlook and bend the rules on? All it takes is one person not doing their job and divers can be killed. You can tell a lot about a dive company by the way they run their charters and treat their paying members and Aaron's has shown us recently that their standards have dropped. Hopefully no one has to be seriously injured or lost at sea before the owner starts to care and implement changes for every trip to be a safe as possible. Safety is everyone's responsibility and fate is the hunter just waiting for a mistake.

I had the most amazing experience!Chris was incredible to work with. He made me feel so comfortable and was with me through it all. I highly recommend them!! Captain Garret was really great as well!