808 eVentures

OMG this was such a great experience! Ryan really knows his electric bikes and even sells them. He lets you practice first. Has helmets that are mic so you can hear him. Love that he takes all the pics at all the stops for you and then emails them to you- what service! Also has a nice surprise stop of feeding the fishes in the ocean! Highly recommend this tour!

Purchased a 3 wheel Lectric trike from Ryan in November 2023. What he offered was to bring the product to my house in Ewa Beach and unbox it and build it up, at no extra charge, which was a nice gesture. However, the 3 wheel bike kept breaking due to a controller issue. After calling the headquarters in AZ, I was told that they do not ship parts to Hawaii and that whomever I bought the bike from must have been a fraud since they have "no dealers in Hawaii." Then I explained I purchased from Ryan on 808eVentures facebook marketplace page. They said that he is a fraud and probably had stolen the bike! They asked me to submit his pics and business info, that I saw on Facebook Marketplace., which I did. The Lectric headquarters site in AZ, stated that Ryan "somehow" was able to get these bikes in bulk from them but then stated he was not part of their company. Sounded like fraud to me. I told the Lectric bike representative in AZ, that Ryan doesn't return my calls or messages in a timely manner, like a business owner should. Therefore I was willing to just order parts from them! They said, since bike is not even 1 year old, I should be able to get Ryan to fix it for free!! After trying to message/call Ryan @ "808e Ventures"several times he just ignored my messages!!! After 3 weeks of trying he finally replied saying he could fix it, since it was warrantied. So to get a new controller which was (a warrantied part) he said, he would have to have me bring him the bike and leave it for home to fix. (Perhaps he should have told me it was gonna take sooooo long) I mean that's what a good minded business person would do?!?!?! Right? After waiting a couple weeks, he was able to pick up the bike., and after keeping it nearly a full month he finally replaced the faulty controller. I must admit I wasn't sure if I would ever hear back from him as it was taking so long to repair. Every time I asked him about the repair he took so long (like 2+weeks) to answer back. Like if u are off island or busy just be honest and tell your buyers that you will not be able to get at it for quite some time, so they have a head's up. Instead he just ignored my questions-repeatedly....One time he also said he was "back in Cali" and couldn't get time to look at it, which sounded like complete BS. Any saavy minded business owner should handle their clients with a simple courtesy. After several weeks, I made arrangements to finally get the bike back from Ryan. I noticed the controller issue was fixed, (warranty) but then the brakes were not working! Seemed like he let someone ride it excessively during the month he had it with him. After calling several local bike shops they ALL STATED that anyone who takes that long to make a simple repair was not a skilled journeyman in the e-bike world. After getting the bike back, from Ryan, the controller went out again! Not even 2 weeks went by and he never returned my calls. Finally on FB messenger he stated he would get me another controller and other parts which he promised, then he never contacted me again. So make sure you know that all his positive reviews are based off of rentals NOT PURCHASES. If any small business owner treats customers like this they should be reported to the BBB, however his 808 e Ventures biz IS NOT listed there...Luckily, I had family in mainland that could get me the controller from the Lectric HQ's in AZ., since they "do not ship" to Hawaii'My family then shipped it to me and I installed it on my own. Buyers be aware this business owner DOES NOT KEEP HIS WORD, and will leave you high and dry when you need him to repair your warrantied bike. Stay AWAY FAR FAR AWAY -Ewa Beach Lectric bike consumer

This place has the absolute best customer service. They went above and beyond finding me a bike to ride in the Honolulu Century Ride on September 29,2024. I'm an e-bike rider at home and wanted to ride on the century ride, but was unable to ship my e-bike (which I'm used to and train for the ride on). We rented ahead of time from another company. They too were very friendly, however the bike just did not fit. (I'm 5feet tall) So we dropped in at 808 eVentures to see what they had available. They do hourly up to a daytime rentals. I really wanted to rent for about 36 hours to get used to it and avoid the learning curve before the ride. I also wanted to trade out their pedals for mine. They decided to rent to me for the 36 hour and the pedal exchange. The bike they rented me made the entire 100 miles plus the ride back to the shop. I didn't need any spare batteries. I used 0 up to the 2 assist pedal. It was a very successful ride. The bike had a bit more beefy tires than my bike and I did have to get used to the drive in the wheel vs pedals. Every bike is different, but the learning curve was not hard. The bikes were all clean and the bike I rented was very well maintained. The only negative was the weight of the bike. And it wasn't that bad. I would definitely rent from them again. I would also rent to run around town on. So much better than renting a car, and who doesn't need a little more activity in their life. E-bikes are great for the fact you can make the as easy or as hard as you like. This rental company helped me pick out the best one for the activity I wanted to use it for. So very friendly. They even called back after we dropped off to make sure we were happy. Thank you so much for the excellent customer service and well maintained bike.

Ryan is the BEST!!!I own a Lectric 3.0Ryan has brand new Lectric 3.0s Quick Set Up and RIDELectric Rental=RyanTHANK YOU!!!

We highly recommend this E-bike tour in Honolulu. Ryan was excellent and showing us parts of Honolulu along the beach and Diamondhead. He was very knowledgeable of the area and provided great safety through the streets of the city. He also took outstanding pictures of our group which were easily downloaded for our viewing.

Bikes and equipment (racks,locks, helmets) are well maintained. Very friendly staff, they had everything ready for us. Super easy in and out with convenient location. I highly recommended

We had such a great time at our Diamond Head e-bike & hike tour! We are so glad we found out about this tour company on Yelp! Ryan was so professional, informative, friendly and patient with all of us. It was our first time on e-bikes and we had a blast. Shaved ice at the end was a bonus! Highly recommend 808eVentures!

Amazing guy. Super friendly and explained everything really well. Had us do a test drive out front to get a feel for the bikes. The bikes are very powerful and can be stressful the first time you use it but once you get the hang of it it's an absolute blast. The guy there was super flexible and understanding so we appreciated that a lot! would definitely recommend to any and everyone.

Great experience buying an e-Bike (Lectric XP 3.0) through 808. Ryan was great to work with. Highly recommend!

Phenomenal. Late review for our ride over a month ago! Went the moana falls. Forgetting our guides name but fantastic! May have been Emily. She made us feel safe, was knowledgeable, took photos of us, and just knew the perfect amount of interaction. Easy to book. Nice helmets with a microphone so we could all hear each other. Totally recommend.