Terrible Herbst

I don't stop in here much as I use Sam's club for gas but I happened to be in this area the other day on my way home from work & I had to go to the bathroom really bad so I stopped in here to use their bathroom. I walked in & wasn't greated & went right for the ladies bathroom to find it locked so I went up to the counter where there were 2 ladies working. One older one & one younger lady. I asked about a key to the bathroom & the older one tells me she's going to use it before me. I said "well you better hurry up because I really have to go" in a nice way & laughed. Well this old lady decided to clean off the big plastic pipe tub that the key is attached to & mind you she took her sweet old time doing this & walking to the bathroom.........I was in shock about this, like really lady??? Well thank God for the younger, nicer lady who asked me if I wanted to use the men's bathroom....I was a little hesitant & said "well it all depends on how clean it is, you know how men are, always peeing on the floor & toilet seat." She agreed with me & told me that's why her & her husband have separate bathrooms. LOL Well to our surprise the men's bathroom was actually clean so I jumped on her offer. I didn't take very long & had come out to return to the key & guess what???? The older lady was STILL in the ladies bathroom....WTH??? I'm so glad I got the offer to use the men's because my bladder would of burst. Thank you again to the younger lady!! You're a very caring & compassionate human being. So of course while I'm in here I have to go & check out the tall can deals & see if there is a sale on the seltzer's. They have a cute, on the smaller side walk in "beer cooler." I actually found Nutrls on sale. These are a new favorite of mine.!!!!!! They're a vodka, soda seltzer & the pineapple is delicious!! They're $10.00 cheaper then Smith's & they weren't on sale and there was also a $3.00 rebate going on so yeah, of course I'm taking advantage of this deal & grabbed two of them!!! The older lady was finally out of the bathroom & the only one @ the checkout counter when I went to check out because the younger lady was over cleaning up around the coffee area. I took care of submitting for the rebate while I was in the store so I wouldn't forget & on my way out the older lady was cleaning the doors. She never said bye to me or have a nice day on my way out............................. It's nice to see that the two ladies were keeping the store tidy, as it was and I'm glad @ least one person had some compassion for my personal need upon arrival. Thank you again!!!

I went to get my car washed and detailed, I got the top tier service at $38. While I waited I needed to use the restroom. I went and saw the doors have coded entry and saw someone just exit the bathroom. I went to ask for the codes and Marin, the lady at the counter was trying to tell me that they were occupied I told her I just saw someone come out of the restroom, she replied "You can argue with me if you want but they aren't available" I could not believe how rude she was. Then I got my car back and it smelled like cigarettes and was vacuumed terribly (pun intended). I paid the guy another $10 to give me Marin's name. I then found a used scratch off ticket in my front seat as I drove away. Don't waste you money here they are rude and sloppy.

I come here for a car wash fairly often and they do a decent job washing and cleaning the interior of my car, occasionally I will see some stuff leftover from not being vacuumed well enough, but for the most part I like coming here for a somewhat quick was it can take over an hour sometimes even an hour and a half so be prepared to wait a little if you come during their peak hours.

Paid $30 for car wash and inside and outside with armor all. Outstanding job will go back. My Jeep Compass needed it after parked in hot sun at the airport for a week.

I am leaving a statement as a warning to the general public who might happen in here late at night. On Friday, April 5 just after 11 PM I entered the store to buy some beer. Upon the purchase, the attendant was discourteous, unprofessional and bossy with his language. I paid for my purchase and he asked me in a sarcastic way, if I would replace some piece of operating equipment away for him, this was really puzzling both for the task, and the way he acted. I said no and then he started , throwing insults and judgmental comments at me in an aggressive, hostile way. I noticed there was a fellow loitering outside and about this time he entered the store and appeared to be a companion and went to the team members side. At this time I felt unsafe and unsure of what was gonna happen next, he continued to yell, and be insulting, as I exited the building. This is all readily available to see on the video camera. I was insulted and offended and felt unsafe, this was absolutely ridiculous and I hated my experience. This fellow has no business working with the public and clearly failed his training. I am wondering why that other fellow was there with him, what were they going to do, super uncomfortable. I am advising all my family, friends, colleagues and coworkers to avoid this business. During this time, that fellow seemed unstable and unpredictable.I don't believe in going out of my way to leave negative reviews, but I am strongly convicted that this is a public service warning, respectfully.

They can do better by paying the ppl more so they will do a better job. Also, the workers should do the cars the order as they came in. I hate seeing ppl that came after me get served first. Ima say something

This review is for the carwash. I'll break this into the pros and cons of the carwash.Pros:*Touchless so no possible scratches from rocks on a previous vehicle*No track pulling the car through, you just pull in*Inexpensive, the most expensive option tops out at $12*The $12 carwash cleans and dries sedans wellCons:*Lines get long for the one wash so waits can be 20-30 minutes *Anything less than the $12 option will not clean the car well*SUV's don't get cleaned well and will have missed areasThe most crucial thing I'd like to note is that on one visit the machine glitched and told me to move forward in between cycles. Thankfully, I had been there before and didn't move since it seemed too soon. Good thing I didn't move since the arm came out soon after and would have damaged my car. Be very cautious when the machine tells you it's time to move forward.

My friend informed me she visited this store to purchase a Celsius when the woman behind the counter critiqued her for yawning. My friend is a sleep deprived medical student who is trying to learn many lectures while literally going to the store to buy caffeine, so I feel as though she should be left alone.

I will never step foot in a Terrible Herbst location, they under pay and miss treat their employees, one of their District managers by the name of Mirna shouldn't even have a job with them she does absolutely nothing but expect her other manager to train her new managers and then takes the credit for their training

Just don't buy any thing from the stores on Eastern Ave. Store to dirty and the food is expried