Subway

hair in my sub. thursday night 1/30/25. someone with dark hair and ponytail made my sub ; pickup order. this is one of the onlyplaces opened late so , very much alast option. thing is i dont have this hair texture at all- so im disgusted. this is definitely the employee's hair. called and got no answer , so i emailed for assistance.

First time at this location, was greeted but workers are still training as they had to look at the menu board to see what was in sandwiches. There was no one inside but there seemed to be sandwiches made from online orders. Produce was fresh looking but needed to be refilled. Besides refill of produce items the kitchen was well maintained for cleanliness. Cookies were all in stock.The gentleman making my sandwiches was really slow making sandwiches. So have patience at this location as you will be there for a while. Our sandwiches were delicious. Thank you!

It's been a long time since I had Subway! On a Wednesday morning, I was craving Subway for breakfast. The hours for this Subway was originally 24 hours, however, this store has recently changed their hours. On Wednesday, this Subway location opens at 7:00 A.M. I had to wait approximately 20 minutes for it to open.The store was extremely cleaned and well stocked. There are a few booth tables available to sit and eat if you wanted to at Subway. Looking over their menu, I decided to get the following[1] A foot long sub, Italian herbs, toasted, with American Cheese, Ham, Turkey, Lettuce, Pickles, Salt, Pepper, Oil, and Vinegar! The order took approximately 5 minutes to prepare. The sub was packed with turkey and ham. I was quite surprised at how large it was! The meal lasted me for breakfast, lunch, and dinner! The team member was friendly and helpful when preparing the sub. It was quite inexpensive as well!

HORRIBLE service, snarky, nasty, obnoxious woman behind the counter. Their computer was down, so "cash only."We paid our hundred bucks and asked for a receipt so we could be reimbursed by our employer. She refused; "we can't write receipts without a computer. "I explained she could take a subway tape, put a sandwich sticker on it, and write out what we bought."Nope, I'm too busy." (Although my crew of 6 people were the ONLY ones in the shop).I told her I needed a receipt, and please find a way. She told us we could bring back our already half-eaten food and get a refund and leave, and if I didn't like it, I could call her manager. I explained I'm not a "Karen," I just need a damn receipt for reimbursement.Eventually she hand wrote a receipt on a subway computer tape, and we then had to ask three times that she write the total in legible numbers. It was clear she can barely read or write. EVERYTHING written on the receipt had to be coached.Coincidentally, the people who came in after us, commented on how nasty and bit**y she was. Reviews here are mostly accurate. The five-star reviews must be friends of the owner.The people who came in as we were leaving were badly treated as well. She told the people behind us to call her manager, so for anyone reading this;Esperanza is the regional manager. Her employee is seemingly very proud of how angry, nasty, and narcissistic she is. She wore it like a badge of honor.I will say the restaurant was clean, albeit brand new. But it's a Subway. These kinds of experiences are quite rare, but apparently THIS Subway manager and employees are proud to chase off customers.

Clean and efficient 24 hour Subway location. I hadn't eaten at a Subway in years and decided to swing by one morning and grab a sandwich to take to work for lunch. I ordered via their website and when I showed up, my sandwich was ready to go on their in-store pick-up rack! So easy! My sandwich was good and I'm actually surprised their prices are still so cheap even with the rate of inflation nowadays! Footlongs are still $6.69! Makes for a good, affordable lunch!

Excellent customer service, clean establishment and fast! I walked and was greeted immediately. The sandwich specialist was very courteous as he walked me through the design of my sandwich and I was on my way with a smile!! Keep up the great work!!

I only order online, but from my experience the food is awesome and I never have a problem with customer service. They're all very nice when I come for pick up. The store is also very clean.

Very subpar service. Only reason it gets 2 stars is because it was clean and well kept. Employee who helped me couldn't answer any of my questions. She was very soft spoken too. I was never given my cookies I paid for either. Find another subway!

Steer clear of this Subway, disgustingly dirty. Driving up looking at the storefront and how dirty it is says it all. Doesn't get any better inside. All the vegetables on the line looked old and brown. I left didn't even complete order. Cleanliness or freshness is not of importance at this Subway

Worse Subway experience ever. Manager Jose got mad at me bc he got my sandwich wrong, instead of fixing it he blamed me for looking at my cell phone. He literally told me that I paid too much attention to my phone instead of him making my sandwich. He yelled at me then refused to serve me. He humiliated me then wouldn't serve me. Lake Mead and Buffalo Subway! Never will go to a subway again! I wrote a letter to Corporate Office but it came back in the mail. I wrote a compliant on Subway.com and 2 months later still have not had anyone reach out to me. Any business that does not have a Contact # listed should not be visited. This Subway on Lake Mead next to Posare Hair Salon should be closed if this is the way they treat African American people!