Sticks and Shakes

I took my 6 year old niece there a few days ago and was cussed out by the kid behind the counter. He charged me $20 for 2 scoops of ice cream but I let it go because he looked flustered and I felt sorry for him. We went back in the store because the ice cream he served us was way to big for the little cone it was on. I asked him for a cup and he tried to give me a small ramekin cup you would use for ketchup. I said no, I need something to put this in. He then threw a handful of those little cups at me and said in a crazy voice " Take the fucking cups and get out of the store". He called me a bitch and he said he was going to take me out himself if I didn't leave. He had my niece in tears because he was so aggressive. I regret stepping in that place.

This place is AWFUL. The customer service really sucks. Full of attitude and actually turned service down to a little girl who had excema

Thanks for the great service Jordan!! So many good things had to basically get it all but the hit donuts so we will definitely be back.

Cheesecake shake sucks, just taste like milk blended , at least add vanilla or something , and the cheesecake on top was flavorless

I was walking around Fashion Show Mall and I was craving a shake. I opted to get the Birthday Cake flavoured mini shake, which came out to around $8-$9. They provide different types of ice creams that they can make into shakes. There were fruit shake options as well, and even had a boba option, which surprised me! They had churros too!The shake itself was pretty good, but the price is meh. This location was on the strip though, so I guess I can't really expect much more. I believe there is another location INSIDE the fashion show mall, but the one I went to was located outside in a booth, in front of Kona Grill and Benihana.

Everything was melted. The clerk said the AC was out and he couldn't serve some items. The only thing he could serve were prepackaged so we said we would try it. Then after ringing us up, he said he was out of the flavor we asked for and could give a refund. No refund was issued. It's obvious the owner doesn't care about this business and is willing to let it die on the vine. Don't be a sucker like we were and stay away from this place.

The customer service was horrible. Young lady was rude and on phn while I tried to place order

The associates are extremely rude and very unprofessional. Turned away a little girl who is already self conscious about her severe eczema and made her to feel like a leper. saying that they won't serve her because she has "monkey pox" I'm pretty sure your staff are not Doctors and know anything about a patrons health let alone "diagnosing" anyone especially a 7 year old child. The lack of compassion that the family and little girl received is down right disgusting and should not be tolerated in any type of business especially a "family" oriented business.1

Delicious warm churros and friendly staff!They were busy but still gave excellent service.

Sadly I still walk by. I don't know if it is the same owner or name. All I have is the memories of the Thrifty scoops that were .10 a scoop. I don't mind paying $10 I just can't take the risk that it'll be a .10 drug store scoop which by the way used to be the BOMB DOT COM!!!!!