Serendipity Events

On Durango and Sahara there is this unreal area called Lakes. All expensive houses surrounding a real Lake. On the begging of that Lake there is a little plaza and this place called Serendipity. All in glass with a beautiful view to lake. It can easily fit ten big round table. It could fit more, but 10 is super comfortable. Upon the entrance on the right side there is a bar, and the rest is empty space. It has terrace which has weird shape but the view is amazing. I wish I came there during the day time I imagine view would be much better. Servers and bartender were super nice and everything is super clean.

In speaking with Lior over a concern I had, I was instantly uplifted by the incredibly deep, compassionate and articulate manner in which Lior handled the situation. This rarely occurs in our world and should be shared to acknowledge the beauty in some amazing souls. Thank you, Lior. I will forever remember you with great admiration.

Thank you to Lexie and Einav for making our vision come true! We had a dream baby shower! The decor and tables were set up exactly as I had hoped along with the dessert station cart. The communication prior to our event went well and all questions were answered. The DJ played the music we had went over as well as requests. The food was delicious and the bartender made great drinks. We were overall very happy despite the weather conditions that day. Thank you again for all of your hard work and making our baby shower party a memorable one. :)

Had an event here a couple months ago. Not only is the location so stunning with the lake view but the whole experience was magical! The staff work so well together & Lexie was so helpful with everything she really dedicates herself to give us the best experience possible! And that she did! Had an amazing event here definitely will be here for any other event coming up !!

let me start off by saying this venue has a gorgeous lakeside view. very budget friendly. you can customize your packages. they allow outside catering. ample parking for guests.the reason why i'm giving this place a low review is because of how they handled my refund request. i requested for them to do a backdrop, as seen in the photos. i gave them a reference photo, told them what i wanted. on the day of the wedding, i noticed that a lot of the decor i wanted seemed incomplete, but didn't think much of it because i figured they were working on it and would be finished by the time everything started... but nope. first off, i wanted drapes on the ceiling with purple lanterns. this was not arranged in the way i wanted, and the owner agreed that it didn't look right. this was sort of fixed, so i didn't say much. my centerpieces did not have any greenery, which made the tables look kinda plain, but whatever, that's fine. the backdrop though? that was terrible. no one took photos of it. i paid $675 for that backdrop for people take photos with, and none of my guests did because they all agreed that it looked weird. i found out that the person who was in charge of the decor had to leave for an emergency, which i completely understand. however, that backdrop was NOT up to standard at all. some time after the wedding, i reached out to the owner to see if i can get a refund on just the backdrop. they gave me half the amount, citing that "providing refunds for design items is not a standard practice for us due to the significant time and materials invested in their creations." if you look at the photos provided, please tell me how that backdrop is still $325. this left a bad taste in my mouth.

Great atmosphere, very nice and gorgeous place on the water which is great for events. Nice back yard too to enjoy the scenery , we enjoyed celebrate our events over there. Very easy to work with

Not only the place is gorgeous with the lake view and outside area, but the management is great, Very detail oriented and they made sure we have the best experience. Very recommended !

From the very beginning, it has been impossible to reach these people for anything. Not only that, but they continuously keep changing time of a rehearsal and being an inconvenience to everybody involved. they have been so useless and treat us like we're an inconvenience instead of being grateful that we chose this venue. WOULD NOT RECOMMEND

AMAZING experience! We held my uncles 60th birthday celebration here. Everything was elegantly decorated and This venue is beautiful, everyone is so helpful and nice! I will 100% be coming back to this venue in the future !! THANK YOU!

I recently hosted an event at Serendipity Events, and unfortunately, the experience was far from satisfactory. The location was amazing, but the venue staff and the eagerness to charge us for every little thing made it a nightmare of a venue. From the start Einav our sales manager was kind and communication with her was a breeze throughout the whole planning process. Even my initial phone conversation with Maggie went well. Once we were over a month out Lexie reached out and this where we were given strict rules, had hesitations with allowing us to have a mariachi (when we confirmed with Einav prior to signing the contract). Lexi provided us with a diagram that indicated we had the whole venue space when in fact we only had 3/4 of the space due to all of their decore items. Lexi kept adding fees that were not discussed or contracted (the fees were told to my guests and not the main person paying for the venue). She arrived late so all communication and questions went to the porters and when she arrived, she wasn't very kind, she didn't bother to introduce herself and she ultimately didn't help us much with anything. Veronica who was our porter on site assisted with items well, she knew her way around the venue and also assisted Lexi with items she couldn't figure out, but her customer service wasn't there. My only true complaint was that I wish she would have come to me, the person contracted, when she had issues on how my family cleaned up their venue. Overall, she was the only one that assisted me when I asked, but she was fast and responsive. The Bartender was rude and short to my guests, and he closed down the bar too soon before we could finish up our tickets. When we arrived at the venue to set up, we found cups in the bushes, a heavy punching bag in our space, which my family had to move, and the chairs were all dirty and dusty. No one was there to walk us through anything, and I had to search for someone to let them know i was there. A 2-hour set up time was too short and strict, and the 6pm-10pm event time was way too short as well. The initial price to this venue is reasonable but be warned that you will need to set up your own table and chairs, as well as have your family clean up just so they don't charge you extra for servers when you have a taco person (not a sit-down banquet). They will try to charge you for heavy trash bags in the last minute causing your guests to walk far to throwaway the trash themselves. We were also told that the venue owner keeps a watchful eye over us through cameras.Honestly it was such a disappointment when the venue location is so nice. When confronted about all of this all they said was that Einav promised us too much in order to sell the venue :)