Pampas

I celebrated my 60th birthday with two colleagues in this restaurant this week. Fabulous staff, stellar service, and even better food. We all ordered the rodizio and it was SO worth it. The singing robot was a hoot as it whizzed by our table with a nice piece of cheesecake and a lit birthday candle. Too funny watching our server chase it down. The meat selections were delicious, the salad and side buffet had a great selection and the Tomatoes Pomodoro out-of-this-world. Claudio was our server and the wait staff, the hostesses, and the meat carvers were THE best. The service was great because these great folks have real personalities and great rapport with the guests who dine there. Highly recommended!

This visit fell a bit flat for me. We came in for lunch. The salad bar was tasty and I was satisfied with the options but the rodizio was disappointing. It took at least 20 minutes to get service and that was after we had to ask our server. Once the meats came by, it was pretty much all beef and the cuts were dry ans tasteless. I had been here before and was looking forward to my second visit but after this one, I likely won't be back.

Let me preface this by saying that the meats are delicious! The ones I didn't like so much were overcooked, but that was my fault for accepting well done meat. I am leaving a 1 star review entirely for the dysfunction of restaurant leadership, as this was probably the worst restaurant experience I've ever had. No disrespect to the workers, but we had a reservation for 6pm and weren't seated until 7pm... we only had a party of four. We checked in and had to ask twice about our table, and all the front desk workers could say was, "We're still waiting to empty a table for your party," yet there were MANY empty tables. My assumption is that this place is severely understaffed and can't service the demand. That, and random people were being seated before reservations. Lots of people were angry at the front desk, the phone was ringing incessantly, walk-ins were being asked to wait despite the fact that they weren't seating people.After the whole ordeal, we ate and paid our bill while the wait staff kept glancing over at us with a face, probably because we didn't tip. What did they expect?Shout out to ISRAEL, who attended our group so wonderfully! We would've tipped him specifically if we hadn't asked whether tips were shared with the house. Israel was friendly, super attentive, quick to serve the meat, returned quickly, made conversation, the list goes on. Highlight of the night! What a shame that workers can't be monetarily congratulated individually.

We made a reservation for lunch because we had a coupon from a recent local food and wine event. Once we arrived they stated that they no longer honor this coupon and haven't for the last couple months. Super disappointed and therefore based on this and recent reviews we did not eat here.

No waiting as the restaurant is huge!The food, WOW , freshly bbq'd variety of meats (a bit too salty for my taste, though); they just kept coming around to put yummy meats on our plates; gotta do the salad bar to go with all the yummy bbq. We will come again as the staff were very welcoming!

We received a voucher to dine here. Located inside Miracle Mile Mall. We made reservations to secure our spot for the evening. According to the voucher we were responsible for the taxes and tips. We had unlimited salad bar and meats. They had live music playing so we got to enjoy a mix of old school music while we dined. Our server Mel was pleasant during our experience. They captured a photo of us for the experience.

Food was decent. I would not rate it 4 or 5 compared to other Brazilian steakhouses I've tried, but meat selection was decent and sides were good. We were a little disappointed since we had our reservation for over 2 months, and then got sat in the hallway (it's inside one of the casinos- near an exit door- and it was really cold out, draft was bad). We asked to move and they said because there was other reservations, it would be 30-45 minutes. There was a whole band inside, and it was dead silent in the "hallway". Would not go back, but maybe you'll have a different experience.

I had been to Pampas previously; and when our resort offered us 4 promotional vouchers we decided to invite another couple to join us. The Rodizio dinner includes unlimited salad bar and as much as you want of all the different meats that they serve. It is normally about $67, so we didn't eat much for lunch and decided to go for an early dinner. It is located in the Miracle Mile Shops which are adjacent to the resort we were staying in and we were all looking forward to delightful evening out.Things started out great. We had a reservation, and were seated right away at a corner table facing the mall. Our server, Claudio, came over quickly and brought 2 bottles of water; 1 sparking and 1 spring water. They were $6.99 each. He put them on our table and our friends said they would like the sparkling water. My husband just ordered a Diet Pepsi and I ordered a mojito. The mojito was $12 and decent. My friend ordered a glass of the house red wine, and this is where things got weird! Claudio told us they didn't have any red wine. (He said they hadn't gotten a shipment.). It was early on a Thursday; right before the weekend, and it's primarily a steak/red meat restaurant; how do you have no red wine?! On the menu there were 9 brands of red wine plus a house Merlot and a house Cabernet ranging from $9-$19 a glass! (That's 11 different varieties of red wine!). We even saw a women drinking red wine a few tables over. We were shocked! After we loaded our plates with items from the "salad bar," Claudio came back with 2 full bottles of red wine he could sell us- only bottles, no glasses! They were $80 or $110 each. Also very odd because the bottles listed on the menu ranged from $29-$64, with most being $40-$50. The one bottle was Duckhorn which retails at most restaurants for about $45 a bottle. (We saw it on the menu of a different steakhouse the next night.). Pampas has a "wine cellar room" and a full bar with literally hundreds of bottles of wine on the shelves. We asked Claudio about those bottles and he said the restaurant "doesn't want to sell those!!!" The whole exchange really turned us off, and the food was actually quite good. The salad bar was terrific with dozens of cold items, and a few hot items like rice, mixed vegetables, and plantains. The meat-servers came around very frequently with a variety of meats on the metal skewers. They had sirloin, garlic sirloin, spicy sirloin, pork sausages, bacon-wrapped chicken, etc. All the ones I tried were pretty good. We were pretty full from all of the meats and salad items, that no one could eat dessert. My friends did get a lemon-berry crème cake ($11.99, to go. They said it was amazing! We never opened the bottle of spring water so we had to ask to have that taken off our bill. The restaurant automatically added a tip that was 16% of the meal price without discounts. That was fine with us; even though Claudio didn't disclose the automatic gratuity. We probably would have added more if we hadn't encountered the "red wine situation."I honestly would have given Pampas 1 star for their ridiculous attitudes and policies, but because the food was good, I decided on 2 stars. I would only recommend Pampas to those who don't drink wine.

Our server was really nice but sadly she was thee main redeeming quality of our dining experience. The meats were dry and overcooked, I mean severely..The ambrosia salad was pink (see picture) with vanilla wafers in it..yes, cookies in a wet salad. There is no complimentary water, the water is for sale. The plantains were good, the chili was ok, the black beans were completely bland.

Great environment! The meal was delicious. Served at a pace where you get to try almost everything served. Charcuterie, black beans and rice, plantains, mixed vegetables, scalloped potatoes, lots of meats!! Cheesecake for dessert. Servers were very patient and friendly. Drinks on the house. Live musicians. They were awesome!! A great Vegas experience. And a souvenir picture as well