Mrs. Fields

This Mrs. Field's location is very delicious and fresh. You can count on this location for great cookies. They are reliable.

I haven't been to a Mrs Fields in forever, but my family wanted some cookies and brownies.I don't remember the exact location or stores nearby but it's on the 1st floor, might be next to the Apple store and/or The Fashion Show runway. I did not try the cookies or brownies but my family liked it, no complaints. They are too sweet for me and I have to limit my sugar intake. Service was great. You can order cookie cakes as wellFor birthdays and special occasions. It's just like any other Mrs Fields, nothing different. Maybe no line, bc Meadows Mall location most times they would have a long line. Mahalo and Aloha! The Yelp Review Challenge 2021, Review #11

To Whom this may concern:I placed an order of a large Birthday Box of Cookies & Brownies for my grandsons Birthdays. I ordered it a week ahead of time to be sure it would be delivered sometime before. My card was charged, my grandsons NEVER received it. After a phone call was made, they promised next day delivery. It NEVER arrived Again!! This is very unacceptable & disappointing. I would never recommend Mrs Fields to get an order delivered in a timely manner. Very unhappy customer!!Linda

Will never order from Mrs Fields again. Placed order well in advance on Nov 28th for delivery on Dec 16th. Order arrived on Dec 22nd. Coffee cake was a let down as well..mediocre.

Ordered a cookie cake for pickup @ 4:30pm. Got to the location and they had no clue about my order and told me it could be at another location. Manager got called, turns out the order was never sent to the workers by the manager. So ended up with no cake at a birthday party. Ended with a "sorry" and a refund.

This location is a joke I can't believe the customer service received from the employees here. Please go to any other location in Vegas this one is a no go!

If I could leave zero stars I would. Brenda the manager at this location is beyond rude and unprofessional. I order a cake there on friday and was told saturday it would be ready.. I drive the Las Vegas strip to their shop which is not an easy drive just to find multiple customers sitting in line in a cookie stand where nobody was working!! I can see my special order cake that is already paid for over the phone but cant grab it of course. I wait over 30 minutes and decide no one is going to show up during the time i was scheduled. I wait a day and give the shop a call asking for my refund. I was told that I would receive a call late on about my refund. I then get a call from an unknown number which im assuming is Brenda again stating that she was at the shop (basically calling her customers a liar) and stating she made the cake and cant give a refund??? I then call cooperate to explain the situation to find out they also cannot do anything about the issue. I am stopping payment for fraud charges on this store as we speak... PLEASE STAY AWAY FROM THIS STORE!!!! If you are the owner please please watch out for who you are hiring.. This was beyond a disgusting experienced!! Do not give this store your credit card number over the phone for your order. I plan on filing with bbb over the fraud as well.